Quick opening
One customer said the entire account-opening process took under 15 minutes.
Emirates NBD - Al Qiyadah Branch
Al Twar
Emirates NBD – Al Qiyadah Branch is a bank in Al Twar where customers use account-opening, loan-related and everyday banking services. Reviews point to clear guidance, quick processing and patient help with tasks such as closing a car loan account or installing the mobile banking app.
Reputation Score
4.7
★★★★★
1,315 ratings
Source: Google Maps
The Good Stuff
Loan paperwork
Customers report efficient help with loan liability letters, including clear guidance through each step.
Loan closure
A car-loan account closure was handled efficiently, with questions answered patiently and professionally.
App setup
The branch provides hands-on help installing the mobile banking app, with one review praising the immediate assistance.
Clear guidance
A customer praised the customer-service team for being knowledgeable about products and processes.
Priority service
The Priority Banking section received praise for respectful, responsive support on an urgent matter.
Tips for a Better Visit
Ask upfront. If opening an account, ask about the full process; one customer completed it in under 15 minutes.
Bring loan details. For loan administration, ask specifically about a loan liability letter and the steps needed to complete it.
Close carefully. If finishing a car loan, allow time for questions even though one review found the closure process efficient.
Request setup help. If mobile banking is unfamiliar, ask staff to help install the app during your visit.
Check phone banking. Before relying on phone banking at the branch, check that the system is working; one review reported an outage.
Plan the visit
Practical details
Emirates NBD Building, next to Dubai Police Head Quarters, Al Ittihad Rd
Al Twar 1, Dubai
| Mon | 8:00 AM – 3:00 PM |
| Tue | 8:00 AM – 3:00 PM |
| Wed | 8:00 AM – 3:00 PM |
| Thu | 8:00 AM – 3:00 PM |
| Fri | 8:00 AM – 11:30 AM |
| Sat | Closed |
| Sun | Closed |
Common Concerns
Phone banking
One review reported that the branch’s phone banking system was not working and asked for support.
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The Bottom Line
Emirates NBD Al Qiyadah Branch in Al Twar is geared towards practical banking visits rather than browsing. Reviews specifically mention account opening, loan liability letters, closing a car loan account and installing the mobile banking app. That makes it useful for customers who want help completing a defined task, not just general information.
Speed is a recurring strength. ” The reviews also repeatedly point to patient explanations and clear guidance, which matters when you are dealing with loan paperwork or account problems. There is a Priority Banking section for customers handling urgent matters, and the branch’s service feedback often highlights respectful, responsive assistance.
If you need mobile banking, you can ask for help with app installation rather than trying to sort it out alone. One practical caution: a June 2026 review reported that the branch’s phone banking system was not working and requested support. Check that facility before depending on it.
No customer-reported prices were provided, so confirm any applicable fees directly with the branch.