Account opening
Several reviews describe account opening as clear and smooth, with one customer completing an account and credit-card setup the same day.
Emirates NBD - Emirates Mall Branch
Al Barsha
Emirates NBD’s Emirates Mall Branch is a full-service bank in Al Barsha, useful for opening accounts, arranging cards and handling everyday requests. Reviews also highlight quick help with account updates, statements, transfers and other counter-service needs inside Mall of the Emirates.
Reputation Score
4.5
★★★★★
4,256 ratings
Source: Google Maps
The Good Stuff
Quick service
One visit covered foreign-currency cash deposit and a Visa bank statement in 15 minutes, with reception, security and currency exchange all helping.
Clear guidance
Customers report patient explanations for account documents, credit-card bills, PIN changes and online-banking setup.
Organised arrival
The reception team and token controllers were described as well-organized, helping the visit run smoothly from entry to teller service.
Card support
A debit-card replacement request was explained clearly after the card became stuck in an ATM, with issuance quoted within a week.
Tips for a Better Visit
Keep receipts. Keep the ATM receipt and deposit details for cash payments, especially toward a loan, since one customer was later asked for proof.
Bring documents. Before returning to open an account, confirm the required documents; one visitor had to come back the next day after arriving without all of them.
Allow time. Although one visit took 15 minutes, another review noted the branch can be very busy, so allow some flexibility for more involved requests.
Check devices. If using a branch machine for an ID update or payment, check that the transaction has completed and keep the confirmation.
Plan the visit
Practical details
Mall of The Emirates - Ground Level
Al Barsha First - Al Barsha, Dubai
| Mon | 9:00 AM – 10:00 PM |
| Tue | 9:00 AM – 10:00 PM |
| Wed | 9:00 AM – 10:00 PM |
| Thu | 9:00 AM – 10:00 PM |
| Fri | 9:00 AM – 11:30 AM, 1:30 PM – 10:00 PM |
| Sat | 9:00 AM – 10:00 PM |
| Sun | Closed |
Popular Mentions
Signature SHARE Credit Card
The branch handles applications for the Signature SHARE Credit Card, with one customer describing the process as seamless and fast.
international transfer and a withdrawal
Customers mention using the branch for both international transfers and withdrawals, including help with a stressed or complicated transaction.
Common Concerns
Deposit dispute
A customer said a cash deposit to a car-loan account was only partly recorded, followed by payment reminders and an affected credit score.
Follow-up delays
One unresolved money-recall case involved repeated visits over a month without the promised call or update.
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The Bottom Line
Emirates NBD’s Emirates Mall Branch handles everyday banking in Al Barsha, including opening a bank account, setting up cards, updating account details and arranging counter transactions. Reviews are especially useful for anyone who wants help rather than a purely self-service visit: customers describe staff explaining documents, credit-card bills, PIN changes and mobile-banking setup step by step. Account opening is a recurring strength.
One customer opened an account and arranged a credit card on the same day, while another returned with the required documents and had online banking set up and explained. The branch also handles practical requests such as international transfers, withdrawals, foreign-currency deposits and bank statements for Visa applications. One reviewer completed the currency deposit and statement request in 15 minutes.
There are important exceptions. A cash deposit toward a car loan was reportedly recorded only partly, leading to reminders and an affected credit score. Another customer said a money-recall issue remained unresolved after a month of visits and promised callbacks.
Keep ATM receipts and deposit evidence, and bring all required documents for account opening. The branch is inside Mall of the Emirates, near Ski Dubai, Mall of Emirates Park, the metro station and Magic Planet.