Quick visits
Several customers describe fast service, including an Emirates ID visit completed in 15 minutes and another in under 10.
Emirates Post - Al Bada'a Post office
Al Satwa
Emirates Post - Al Bada'a Post office in Al Satwa handles everyday postal needs, including domestic and international parcel shipping, PO box services and government-related transactions. Reviews point to a generally calm branch where staff often make mailing and IDP processes quick and straightforward.
Reputation Score
4.2
★★★★☆
274 ratings
Source: Google Maps
The Good Stuff
Helpful service
Reviews repeatedly describe the team as polite, patient and willing to explain paperwork or shipment requirements.
International shipping
Customers report that sending packages internationally was easy, including a US shipment that arrived in seven days without damage.
Quiet branch
Multiple reviews mention little or no queueing, making this branch appealing for a short errand.
Waiting comforts
The branch has ample seating and complimentary Arabic coffee while customers wait.
Flexible packaging
One customer brought a larger box for fragile electronics and says it was accepted without an extra charge.
Tips for a Better Visit
Check hours. Verify the current opening hours before travelling, as one review found Google’s 3:30pm closing time was wrong.
Ask fees. If collecting or sending parcels, ask about PO box and administrative fees before paying; one review says they are extra and exclude VAT.
Use tokens. Expect a token system: take a number, then follow the counter assignment shown for your turn.
Plan parking. For parking, the review points to spaces beside Union Coop market and identifies the area as Type-D parking.
Confirm delivery. For multi-box deliveries, confirm whether the quoted amount covers all boxes on one day, since one customer was charged separately.
Plan the visit
Practical details
37 83B St
Al Satwa, Dubai
| Mon | 8:00 AM – 8:00 PM |
| Tue | 8:00 AM – 8:00 PM |
| Wed | 8:00 AM – 8:00 PM |
| Thu | 8:00 AM – 8:00 PM |
| Fri | 8:00 AM – 12:00 PM, 1:30 PM – 8:00 PM |
| Sat | Closed |
| Sun | Closed |
Popular Mentions
PO box
The branch handles PO box matters, with one customer saying their post box issue was resolved quickly.
IDP issuance
International Driving Permit issuance is described as a fast process, with one review reporting completion within 10 minutes.
Common Concerns
Delivery delays
Some delivery complaints describe missed timelines, repeated address requests and no useful tracking updates.
Return errors
A package return was reportedly sent to a post office instead of the intended retailer, causing three visits and a lost return period.
Hour confusion
One review says the centre's actual closing time differed from the time shown on Google.
Delivery charges
A customer reported being charged AED 120 after expecting four boxes to be delivered together for AED 30.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
30 aed
delivery for 4 boxes
“I had 4 boxes, I called them and told them to send all 4 in one day and I will pay 30 aed for everything, the woman on the phone said okay and gave me an INQ number”Google review · April 2023
DXB
LOCAL
LOCAL
The Bottom Line
Emirates Post - Al Bada'a Post office in Al Satwa is a practical branch for sending parcels, collecting Emirates IDs, arranging an International Driving Permit and managing a PO box. The strongest pattern in the reviews is efficient, courteous counter service: customers describe quick mailing visits, easy international shipping and IDP processing completed in about 10 to 15 minutes. The branch also gets credit for being relatively quiet.
One review mentions a large, clean space with ample seating, a token system and complimentary Arabic coffee while waiting. Parking is reportedly available beside Union Coop market, with the area described as Type-D parking. If you are sending something unusual, one customer says the team accepted a much larger box for electronics, marked it fragile and did not overcharge.
There is a clear distinction between the in-branch experience and some delivery outcomes. Complaints include delayed or poorly communicated deliveries, repeated requests for the address, an incorrectly routed retail return and unexpected charges when four boxes were delivered on different days. Ask for the full fee breakdown and confirm multi-box delivery arrangements in writing.
Also check current opening hours before setting out, since one reviewer found Google’s listed closing time inaccurate.