Issue Resolution
A wrongly addressed package was corrected and delivered on time after staff coordinated with customer service.
Emirates Post – Al Quoz Delivery Center
Al Quoz
Emirates Post – Al Quoz Delivery Center is a post office for sending documents and parcels through domestic or international courier services. It may also handle scheduled pickups and collection-related requests, though reviews suggest delivery follow-up can require considerable patience.
Reputation Score
2.1
★★☆☆☆
190 ratings
Source: Google Maps
The Good Stuff
Patient Delivery
One reviewer described the delivery agent as polite and patient after a missed attempt.
Step-By-Step Help
A customer said their package was handled step by step until it arrived.
Tips for a Better Visit
Verify Location. Check the current branch listing before travelling: one customer followed directions to a location that was already closed.
Plan Buffer. Do not arrange an urgent appointment around a promised delivery slot; reviewers describe repeated missed dates and time windows.
Ask Pickup. If delivery fails, ask directly whether branch collection is available and request confirmation, since pickup access has been inconsistent.
Use Alternatives. For time-sensitive shipments, compare another courier before committing; one reviewer specifically suggested DHL after failed deliveries.
Plan the visit
Practical details
6th St
Al Qouz Ind.first - Al Quoz, Dubai
| Mon | 8:00 AM – 6:30 PM |
| Tue | 8:00 AM – 6:30 PM |
| Wed | 8:00 AM – 6:30 PM |
| Thu | 8:00 AM – 6:30 PM |
| Fri | 8:00 AM – 12:00 PM, 2:00 PM – 6:30 PM |
| Sat | Closed |
| Sun | Closed |
Popular Mentions
Courier Service
Customers use the centre for courier shipments, including international parcels.
Scheduled Pickup
Scheduled pickup requests are used to arrange parcel collection and delivery.
EMS Shipping
EMS shipments are mentioned by customers sending urgent international parcels.
IDL Parcel
International Driving Licence documents appear among the parcels handled at the centre.
Common Concerns
Missed Slots
Several reviews report that scheduled delivery dates and time windows were not honoured.
Bad Tracking
Tracking can show attempted or out-for-delivery statuses that customers say do not match reality.
Weak Contact
Customers report repeated calls, emails and WhatsApp messages producing automated replies or no useful assistance.
Pickup Hassle
Multiple reviewers say branch collection was unavailable or required further requests and confirmation.
Extra Fees
One reviewer objected to paying separate fees for branch collection or delivery.
DXB
LOCAL
LOCAL
The Bottom Line
Emirates Post – Al Quoz Delivery Center is a post office and courier facility in Al Quoz. You can use it for domestic or international parcel delivery, scheduled pickups, EMS shipments and documents such as an International Driving Licence. That range is useful, especially when a shipment has already entered the Emirates Post network.
The main caution is last-mile delivery. Reviews repeatedly describe parcels sitting at the centre for days or weeks, including an EMS shipment that reached the UAE from Japan in five days but then remained stuck locally. Scheduled dates and 10am–2pm windows were sometimes missed, while tracking showed “attempted delivery” or “out for delivery” despite no call, doorbell or arrival.
Customer contact is another weak point. Callers mention automated replies, unanswered emails and WhatsApp statuses that conflict with each other. Branch pickup was also reported as unavailable or difficult to arrange, so do not assume you can simply collect a delayed parcel.
Delivery charges can feel high for small items; one review cites AED 30 for delivery. There are exceptions: customers praised staff for correcting a wrong address and following cases through, and one delivery was completed the next morning after a missed attempt. Still, urgent documents or medication deserve a backup plan.