Metro Access
The branch is walkable from the metro station, with plenty of paid parking nearby.
Emirates Post - Hor Al Anz Post Office
Hor Al Anz
Emirates Post - Hor Al Anz Post Office is a UAE government postal branch where you can handle services such as International Driving Licence applications and telephone-bill payments. It is within walking distance of the metro, with paid parking nearby and a 24-hour post-box area reported on the ground floor.
Reputation Score
4.0
★★★★☆
119 ratings
Source: Google Maps
The Good Stuff
Quick IDL
One customer reported a quick, efficient International Driving Licence service.
Post Box
A review reports that the post box is on the ground floor and open 24/7.
Seating
The customer centre was described as tidy, with ample seating and patient staff.
Short Queues
Some visits are reported as quick, with little queueing.
Tips for a Better Visit
Avoid Rush. For collections, try a quieter time: one review found four counters but only one operating.
Use Tracking. For important or time-sensitive mail, choose a tracked or courier service rather than regular mail.
Take Transit. The branch is walkable from the metro; paid parking is also available nearby.
Check Payment. Confirm whether cards are accepted before visiting, as a review reported no card payment.
Use Post Box. For a simple posting task, check the ground-floor post box, reported open 24/7.
Plan the visit
Practical details
78FJ+HQ6 Deira - 38A St - off Hor Al Anz Street
Hor Al Anz - Deira, Dubai
Popular Mentions
Telephone Bills
Customers use the branch to pay telephone bills; one review says the counter staff explained the billing issue clearly.
Emirates ID
The branch is also mentioned as a collection point for Emirates ID cards.
Common Concerns
Mail Delays
One international envelope remained undelivered for more than three months despite follow-ups.
Long Queues
A collection visit involved more than an hour of waiting while only one of four counters operated.
Phone Response
Several reviews complain that calls were unanswered or received no response.
Rude Contact
A delivery person reportedly hung up while the customer was explaining the office location.
Staff Manner
Some customers found the counter service rude or unhelpful, particularly during morning visits.
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The Bottom Line
Emirates Post - Hor Al Anz Post Office is a practical government postal branch for everyday postal errands and selected related services. Reviews specifically mention a quick International Driving Licence service, telephone-bill payment, Emirates ID collection and a post box on the ground floor. That gives you more than a basic counter for sending mail, although the exact service and document requirements are worth confirming before you go.
Getting there is relatively straightforward in Hor Al Anz. One visitor found it within walking distance of the metro station and noted plenty of paid parking nearby. The customer centre was also described as tidy, with ample seating.
The ground-floor post box was reported open 24/7, while the main post office was described as being on the first floor. Service speed is inconsistent. Some customers report quick service and little queueing, but another waited more than an hour because only one of four counters was operating.
Phone follow-up is another weak point, with reviews mentioning repeated unanswered calls. For important international mail, take the strongest precaution: one envelope was still undelivered after more than three months, so tracked or courier service is the safer choice. Also confirm card-payment availability before setting out.