Quick collections
One visitor collected a package from Europe in under 10 minutes, with almost no customers present.
Emirates Post - Jumeirah Post Office.
Al Wasl
Emirates Post - Jumeirah Post Office is a postal and courier branch in Al Wasl for sending documents and parcels, collecting shipments, and handling services such as PO Box applications. Reviews suggest it is especially useful when you need clear help with international parcels or a quick collection.
Reputation Score
3.6
★★★★☆
243 ratings
Source: Google Maps
The Good Stuff
Clear process
A recent visitor found the branch well organized, easy to navigate, and reasonable in waiting time.
Patient guidance
Reviews describe staff explaining formal procedures clearly and answering questions patiently.
Parcel advice
The branch has been helpful with large international parcels, including recommendations on how to send them.
Parking space
One long-standing review specifically notes that parking is plentiful, which is useful for drop-offs and collections.
Accessible entry
A review notes designated parking and an entrance for visitors with disabilities.
Tips for a Better Visit
Confirm delivery. Before paying, ask whether the shipment goes to the recipient’s door or must be collected at another branch.
Bring change. Carry exact cash or confirm payment options first; one customer was told to leave and get change.
Check fees. Ask for a breakdown of customs, VAT, and administration charges before accepting an incoming package.
Allow time. For transfers or busy periods, leave extra time: one small parcel took three days to reach the Al Wasl branch.
Avoid peaks. If driving, avoid peak traffic on Al Wasl Street and check the branch is open before setting out.
Plan the visit
Practical details
Al Wasl Rd - adjacent to Galleria Mall
Al Wasl, Dubai
| Mon | 8:00 AM – 8:00 PM |
| Tue | 8:00 AM – 8:00 PM |
| Wed | 8:00 AM – 8:00 PM |
| Thu | 8:00 AM – 8:00 PM |
| Fri | 8:00 AM – 12:00 PM, 1:30 PM – 8:00 PM |
| Sat | 8:00 AM – 8:00 PM |
| Sun | Closed |
Popular Mentions
individual PO Box
The branch is used for opening an individual PO Box, with one review describing completion in under 30 minutes including waiting time.
local delivery
A customer used the branch for a local delivery, though the recipient ultimately had to collect it elsewhere.
pick up a package from Europe
One visitor used the branch to collect a package from Europe and reported a wait of less than 10 minutes.
Common Concerns
Delivery delays
A parcel took three days to move from the main Dubai branch to Al Wasl, affecting delivery timing.
Tracking gaps
One international shipment was missing from a two-package delivery, with no proper update available.
Pickup surprises
A local delivery was not taken to the recipient's door; the recipient had to collect it from another Emirates Post location.
Fee confusion
Customers have reported unexpected customs, VAT, and administration charges that were not clearly explained.
Opening uncertainty
One visitor arrived shortly before the stated closing time and found the doors already closed.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
27aed
computer mouse
“Last time I purchased a computer mouse online at 22aed they charged me there 27aed”Google review · May 2021
130 AED
5 very small small pkgs
“but very confused about the vat or custom fee my 5 very small small pkgs total price all of them was just 250 to 300 AED only but they take 130 AED for all of them”Google review · January 2020
85 AED
8 packages
“I had 8 packages to collect yesterday, all small packages marked with small values, mostly from Ali Express (China etc) & it cost me 85 AED”Google review · January 2018
DXB
LOCAL
LOCAL
The Bottom Line
Emirates Post - Jumeirah Post Office in Al Wasl handles the basics you come for: sending local or international parcels, collecting packages, and applying for an individual PO Box. Reviews are strongest when the task is straightforward. One visitor picked up a package from Europe in less than 10 minutes, while another opened a PO Box and was finished within 30 minutes including the wait.
The branch also gets credit for being organized and easy to navigate, with reviewers describing clear explanations during formal procedures. Parking is repeatedly useful, and one review mentions a handicapped parking space and entrance. For international shipments, customers have received advice about large parcels and found the team helpful with sending items abroad.
There are important caveats. Delivery outcomes can vary: a local shipment was redirected for pickup at another Emirates Post location, and another review reports a three-day transfer to the Al Wasl branch. Customers have also questioned customs, VAT, and administration charges, including a reported 10 AED admin fee on international packages.
Bring exact change, ask for the full fee breakdown, and avoid arriving close to closing time. Checking traffic and opening status first could save an unnecessary trip.