Bulk shipping
A customer sending 28 boxes to Morocco received help sorting parcels, checking customs paperwork and arranging goods securely.
Emirates Post - TECOM Post Office
Dubai Internet City
Emirates Post’s TECOM Post Office in Dubai Internet City handles domestic and international postal and courier transactions. Reviews highlight practical help with complicated shipments, including bulk overseas parcels and customs paperwork, though the supplied listing says its services have transferred to Al Jumeirah.
Reputation Score
3.5
★★★★☆
194 ratings
Source: Google Maps
The Good Stuff
Shipping guidance
Staff have talked customers through shipping options and made complicated delivery choices easier to understand.
PO Box help
A company PO Box cancellation was processed across branches, with SMS confirmation received about an hour after the visit.
Short queues
Several reviews describe little or no waiting; one customer was called to the window after nine minutes.
Late acceptance
One customer reported being accepted even after closing time, although this should not be assumed as standard.
Queue by SMS
The contactless system sends a queue number to your mobile instead of requiring a paper token.
Tips for a Better Visit
Check destinations. Verify your destination on the Emirates Post website before accepting advice to use another courier.
Arrive early. For posting, arrive before 15:00: a review says posts stopped being accepted at 15:30 sharp.
Allow parking time. Allow extra time to find nearby public parking, as a recent review says client parking is unavailable in the building.
Try Friday. A Friday visit was reportedly queue-free, so that day may be worth considering if your schedule allows.
Prepare paperwork. For large international shipments, have customs details ready and ask the counter to double-check every box.
Visit for issues. If an online shipment fails because of an address problem, a branch visit may provide options unavailable online.
Plan the visit
Practical details
Al Ma'refa St
Al Sufouh - Dubai Knowledge Park, Dubai
| Mon | 8:00 AM – 2:00 PM |
| Tue | 8:00 AM – 2:00 PM |
| Wed | 8:00 AM – 2:00 PM |
| Thu | 8:00 AM – 2:00 PM |
| Fri | 9:00 AM – 12:00 PM |
| Sat | Closed |
| Sun | Closed |
Common Concerns
Parking
A recent review says there is no client parking in the building, leaving visitors to use public parking nearby.
Wrong advice
One customer was directed to DHL after being incorrectly told Emirates Post did not serve the destination.
Delivery delays
A customer waited more than 12 days for a card and received repeated promises that it would arrive the next day.
Long windows
A delivery review describes being left waiting through a 13-hour window without a call back.
Address limits
An older review says this location could not accept large mail or parcels addressed using a public ZIP code.
DXB
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The Bottom Line
Emirates Post’s TECOM Post Office in Dubai Internet City is a branch for domestic and international postal or courier transactions. Reviews make it especially relevant for people with complicated shipments: one customer brought 28 boxes to Morocco and received help sorting parcels and checking customs paperwork, while another was guided through the available shipping options. There is also evidence of hands-on administrative support.
A customer cancelling a company PO Box from another branch was helped with the form and received an SMS confirming closure about an hour after leaving. Another review says an online shipment to China became easier after a branch visit, where express service was cheaper than the normal rate. Day-to-day visits are often described as quick, with one customer waiting nine minutes and others reporting no lineups; a Friday visit reportedly had no queue.
The contactless queue uses a mobile number and sends the queue number by SMS. Parking is the main practical drawback: one recent review says client parking is not available in the building and points to public parking nearby. Check the destination directly before paying for an alternative courier: one customer was incorrectly told Emirates Post did not serve a destination.
Also note an older review says posts stopped being accepted at 15:30 sharp. The supplied listing says the centre’s services have been transferred to Al Jumeirah, so confirm the current branch before setting out.