Leasing clarity
Several customers describe prompt responses, clear communication and an organised leasing process.
Emirates Properties
Deira
Emirates Properties is a property management company in Deira handling residential and commercial renting and leasing across Dubai. Reviews show a split experience: some customers praise clear leasing, apartment-buying and NOC support, while others report serious problems with maintenance, rent changes and security-deposit refunds.
Reputation Score
3.9
★★★★☆
918 ratings
Source: Google Maps
The Good Stuff
Ejari support
One buyer said the team helped find a suitable apartment and handled the contract and Ejari process.
NOC coordination
A broker praised the quick NOC process, with clear communication and little follow-up required.
Property quality
Some renters specifically praised solid building construction, clean spaces and well-kept properties.
Fast repairs
At least some residents report that small maintenance issues were handled quickly.
Building cleanliness
One customer described the building as extremely clean and said they felt guided throughout.
Tips for a Better Visit
Document condition. Photograph and video the apartment before moving in and again at handover, especially if you want to challenge deposit deductions.
Request breakdowns. Ask for a written, itemised explanation of every security-deposit deduction before accepting the final settlement.
Check RERA. Verify any proposed rent increase independently with the official RERA calculator and keep the result in writing.
Confirm transfers. If you are leaving Dubai, confirm in advance whether your bank can receive the deposit transfer or arrange cheque collection.
Save records. Keep condition reports and all messages from move-in through move-out; one tenant said missing photos made the dispute harder.
Plan the visit
Practical details
Office Tower, Al Ghurair Centre - Office No. 839, 8th Floor
Al Muraqqabat - Deira, Dubai
| Mon | 9:30 AM – 5:30 PM |
| Tue | 9:30 AM – 5:30 PM |
| Wed | 9:30 AM – 5:30 PM |
| Thu | 9:30 AM – 5:30 PM |
| Fri | 9:30 AM – 5:30 PM |
| Sat | 9:30 AM – 5:30 PM |
| Sun | Closed |
Common Concerns
Deposit disputes
Multiple tenants report delayed refunds or large deductions, including over AED 1,700 from a AED 2,000 deposit.
Emergency delays
One tenant says maintenance was refused during a major pipe burst because of an outstanding payment.
Repair delays
Reviews describe maintenance requests being ignored, delayed for months or handled without proper repairs.
Rent disputes
Tenants report proposed increases that they believed conflicted with RERA guidance, including a nearly 50% annual rise.
Charge transparency
Some customers report changing prices, unclear deductions or additional conditions after an initial agreement.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 2,000
security deposit
“From my AED 2,000 security deposit, more than AED 1,700 was deducted for a small 26”Google review · July 2026
AED 1,100
repainting
“The deductions included approximately AED 1,100 for repainting and around AED 300 for cleaning”Google review · July 2026
AED 300
cleaning
“The deductions included approximately AED 1,100 for repainting and around AED 300 for cleaning”Google review · July 2026
AED 4,800
maintenance charge
“I did not receive any amount back, and instead I was issued a maintenance charge of AED 4,800 at the time of move-out”Google review · January 2026
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The Bottom Line
Emirates Properties manages residential and commercial rentals in Dubai, with reviews also mentioning apartment purchases, contract and Ejari support, and broker-facing NOC processing. The strongest experiences are process-led: customers describe clear pricing, organised leasing, helpful explanations and quick coordination. Some also praise building quality, cleanliness and fast handling of small maintenance issues.
The experience appears much less consistent after move-in. Several tenants describe long waits for repairs, including nearly two months for a water-heater issue and more than a year for basic repairs in another building. One review reports a major pipe burst at 2 AM, with maintenance allegedly withheld because of an outstanding payment.
There are also complaints about noisy AC, neglected common areas and reduced security staffing. Security-deposit refunds are the biggest practical concern. Reviews mention months-long delays, no refund, and deductions such as AED 1,100 for repainting or AED 4,800 in maintenance charges.
Proposed rent increases are another recurring dispute, with some tenants saying the figures did not match the RERA calculator. If you proceed, photograph the apartment, save every message, request itemised charges and verify rent changes independently before signing or renewing.