Clean vehicles
Reviews describe new or well-maintained cars, including comfortable Lexus sedans and spacious vans for families.
Emirates Transfers
Al Garhoud
Emirates Transfers is an airport shuttle and chauffeur service serving Dubai and Abu Dhabi, with pickups from Dubai International Airport to hotels and longer journeys such as Abu Dhabi or Ras Al Khaimah. Travellers often choose it for clean Lexus cars, spacious vans and drivers who meet them at arrivals.
Reputation Score
4.7
★★★★★
208 ratings
Source: Google Maps
The Good Stuff
Arrival meetups
Drivers have met passengers inside arrivals, sometimes holding a name card and showing them to the vehicle.
Punctual drivers
Many customers report drivers arriving early or on time, including for early-morning airport runs.
Flight flexibility
One passenger said the driver tracked the flight and waited more than two hours after arrival problems.
Family capacity
A Mercedes van carried a family of five with five large pieces of luggage.
Helpful drivers
Customers mention polite, professional drivers who assist with luggage without being asked.
Easy booking
The website lets customers see the transport price and choose a vehicle type before booking.
Water included
Several reviews mention bottled water in the vehicle, a useful touch in Dubai’s heat.
Tips for a Better Visit
Reconfirm pickup. Reconfirm the meeting point and driver before landing, since some passengers reported no-shows at arrivals.
Check cancellation. Read the cancellation terms carefully, including the applicable time zone, before paying for a round trip.
Inspect seats. If travelling with children, confirm the seat type and check the straps and installation before leaving the airport.
Request calm driving. Ask for a cautious driver when booking, as reviews include both careful journeys and reports of tailgating at high speed.
Choose a van. For five passengers with substantial luggage, select a Mercedes van rather than relying on a standard car.
Plan the visit
Practical details
303
Al Garhoud, Dubai
Popular Mentions
Infant car seat
Customers can request an infant car seat; one review says it was installed and ready on both journey legs.
Dubai airport to Abu Dhabi
The Dubai-to-Abu-Dhabi transfer is a frequently described route, with drivers meeting passengers at arrivals.
Common Concerns
No-show risk
Multiple customers reported no driver at the airport, including a booking where the company said it had overlooked the return date.
Poor support
One reviewer said subcontracting made pickup changes difficult and that the website chat and email received no response.
Refund disputes
A cancelled round trip was not reimbursed, while another customer said a cancelled unused return leg was still charged.
Aggressive driving
Two reviews describe tailgating and flashing vehicles at speeds of 120–140 KPH.
Child seats
Although some customers received installed infant seats, one review found the straps faulty and the seats poorly installed.
DXB
LOCAL
LOCAL
The Bottom Line
Emirates Transfers handles airport pickups and drop-offs around Dubai and Abu Dhabi, including Dubai International Airport to hotels, Abu Dhabi, and Ras Al Khaimah. You can book a Lexus sedan, a larger Mercedes van, or an airport-to-airport journey. The strongest pattern in the reviews is punctual, courteous service: drivers often arrived early, helped with luggage, and met passengers at arrivals with a name card or clear directions to the car.
The vehicles are another draw. Customers describe clean, comfortable Lexus cars and spacious vans, with bottled water sometimes provided. Families have used a Mercedes van for five people and five large suitcases, while infant car seats were installed successfully on one booking.
The child-seat feedback is not consistent, though; another traveller found faulty straps and poor installation, so inspect any seat before setting off. There are important booking cautions. Several travellers reported airport no-shows, including one case involving an overlooked return date.
A separate complaint described unusable chat support and no response by email when a pickup time needed changing. Cancellation and refund terms also caused disputes. Finally, most driving reports are positive, but two passengers described tailgating and flashing at 120–140 KPH.
Reconfirm the meeting point, clarify cancellation rules, and request cautious driving if that matters to you.