Fast resolution
Customers describe technical issues being resolved quickly, sometimes with minimal disruption to business operations.
Emtech Computer CO (L.L.C.)
Al Karama
Emtech Computer CO (L.L.C.) is an IT support and services company in Al Karama, helping organisations with ongoing technical support and infrastructure needs. Reviews specifically mention IT AMC contracts, firewall purchases and renewals, cloud solutions, and Microsoft services, with support available onsite or remotely.
Reputation Score
4.4
★★★★☆
153 ratings
Source: Google Maps
The Good Stuff
AMC support
An ongoing AMC relationship has reportedly delivered timely service and fast handling of IT issues.
Infrastructure work
Reviews mention successful IT infrastructure projects, including firewall installations and cloud solutions.
Fair pricing
One customer found the process smooth and the pricing fair when buying infrastructure devices and managing firewall renewals.
Flexible support
Support is described as available both onsite and remotely, which helps organisations choose a practical working arrangement.
Out-of-hours help
Some business customers report receiving assistance outside regular hours when an IT issue could disrupt operations.
Tips for a Better Visit
Confirm format. Ask whether your requirement can be handled remotely or needs an onsite visit; both support formats are mentioned in reviews.
Ask about AMC. If your business needs recurring technical support, ask about an AMC arrangement rather than treating each issue as a separate request.
Request detail. Ask for a clearly itemised quotation before approval; a customer specifically found the quotation competitive and detailed.
Use the portal. For procurement needs, ask whether the IT supplier portal fits your process; reviews describe it as responsive and efficient.
Check coverage. If your organisation operates in Dubai and Sharjah, confirm the service arrangement across both locations before proceeding.
Discuss availability. If downtime is especially sensitive, clarify expected response times and any out-of-hours support before agreeing on service.
Plan the visit
Practical details
Ansar Gallery Building Near BurJuman Centre Opp Ministry of External Affairs
Al Karama, Dubai
| Mon | 8:30 AM – 6:00 PM |
| Tue | 8:30 AM – 6:00 PM |
| Wed | 8:30 AM – 6:00 PM |
| Thu | 8:30 AM – 6:00 PM |
| Fri | 8:30 AM – 6:00 PM |
| Sat | Closed |
| Sun | Closed |
Popular Mentions
IT AMC and cybersecurity
Reviews specifically mention IT AMC as an ongoing support arrangement and cybersecurity among the handled requirements.
Microsoft services
A customer subscribed to Microsoft services through Emtech and described the process as helpful and responsive.
IT supplier portal
The supplier portal is mentioned as a route for handling IT requirements with responsive support.
Common Concerns
No concerns reported yet.
DXB
LOCAL
LOCAL
The Bottom Line
) is a business-focused IT support provider in Al Karama. Customers use it for ongoing IT support, infrastructure projects, IT AMC arrangements, and equipment or software procurement. The reviews point to a practical partner for organisations that need technical issues handled without lengthy disruption.
The clearest service examples include firewall installations and renewals, cloud solutions, Microsoft services, and IT infrastructure devices. One customer described the firewall purchasing and renewal process as smooth, fairly priced, and backed by knowledgeable staff. Another said a quotation was competitive and clearly detailed, followed by prompt delivery.
Support is a major theme. Reviews describe help delivered onsite or remotely, quick responses, and engineers who sometimes remain available outside regular working hours. That may matter if an outage affects daily operations, although you should confirm response times and after-hours coverage for your own agreement rather than assuming they are included.
For a first enquiry, explain whether you need a one-off fix, recurring AMC support, infrastructure work, or procurement through the supplier portal. The company is also mentioned as supporting operations across Dubai and Sharjah, so organisations with offices in both emirates can clarify how coverage would be coordinated.