Surron Upgrades
Customers describe the workshop as a strong option for Surron servicing and modifications, including upgrades completed within a day.
EMX Motors LLC
Al Quoz
EMX Motors is an electric motorcycle dealer in Al Quoz selling e-bikes and parts, with a workshop for repairs and upgrades. Reviews especially point to Surron modifications, quick installations and a broad selection of bike parts, though service consistency and pricing deserve careful checking.
Reputation Score
3.8
★★★★☆
113 ratings
Source: Google Maps
The Good Stuff
Parts Fitting
Reviews mention good installation of E Ride Pro parts, with customers describing the work as caring and well done.
Fast Repairs
Several customers report speedy work; one Surron upgrade was completed in one day and another repair took a day.
Parts Selection
Customers repeatedly mention finding the bike parts they needed, including parts for e-bikes and Surron-style bikes.
Maintenance Perk
One customer says their Surron receives free maintenance every 100 kilometres, a useful ownership detail to confirm before buying.
Helpful Staff
Some visitors found the staff friendly and knowledgeable, particularly when buying an e-bike or arranging a repair.
Tips for a Better Visit
Call Ahead. Confirm the showroom is open before travelling; one July visit found it closed from 10 to 11:15 am despite listed hours.
Inspect Rentals. Before accepting a rental e-bike, check tyre wear and brake tightness after a customer reported both were unsafe.
Request Diagnosis. Ask the workshop to test the fault before approving replacement parts; one throttle issue reportedly needed only an easy fix.
Compare Prices. Get competing quotes before buying or upgrading, since one customer considered AED 5,500 for a Kugoo Wish 1 outlandish.
Get Receipts. Request a bill for every payment and keep it; a review alleges customers sometimes paid without receiving one.
Clarify Brakes. Ask for piston count and performance comparisons before changing brakes; one buyer found a new two-piston set weaker than stock four-piston brakes.
Plan the visit
Practical details
46F5+4XG - 6B Street
Al Qouz Ind.third - Al Quoz, Dubai
| Mon | 9:00 AM – 7:00 PM |
| Tue | 9:00 AM – 7:00 PM |
| Wed | 9:00 AM – 7:00 PM |
| Thu | 9:00 AM – 7:00 PM |
| Fri | 9:00 AM – 7:00 PM |
| Sat | 9:00 AM – 7:00 PM |
| Sun | 9:00 AM – 6:00 PM |
Popular Mentions
Fast Ace brake set
One customer upgraded a 79 Bike Falcon Pro with this brake set, but felt it was weaker than the original brakes.
Guts seat cover
The Guts seat cover received positive feedback for both the product and service.
Silverback
One customer bought a first e-bike called Silverback and said they continued to enjoy it after more than a month.
Kugoo Wish 1
A review specifically discusses the shop's reported selling price for this e-bike and considers it far above competing prices.
Common Concerns
Unreliable Access
Customers report arriving during listed opening hours to find the showroom closed, with nobody answering calls or WhatsApp.
High Prices
Several reviews call the pricing excessive, including a reported AED 5,500 price for a Kugoo Wish 1.
Repair Concerns
Some customers say repairs caused further damage or failed quickly, including brake work that reportedly lasted less than a week.
Poor Communication
Repeated complaints describe unanswered calls and WhatsApp messages, including after customers requested updates on repairs or orders.
Rental Condition
One rental customer received an e-bike with worn tyres and a loose brake, making a pre-rental inspection important.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 850
Fast Ace brake set
“I recently upgraded my 79 Bike Falcon Pro brakes at EMX Motors with a Fast Ace brake set that cost me AED 850”Google review · July 2025
1,800 AED
dismantling
“They took the bike to a machine shop in Sharjah (300 AED) and charged 1,800 AED for dismantling, and everything was explained and resolved fairly”Google review · January 2026
DXB
LOCAL
LOCAL
The Bottom Line
EMX Motors is an electric motorcycle and e-bike shop in Al Quoz where customers buy bikes, source parts and bring machines in for repairs or upgrades. The clearest strength in the reviews is Surron work: customers mention modifications, fast servicing and installations finished within a day. E Ride Pro parts, Guts seat covers and general bike components also appear in the feedback, while one owner says free maintenance was provided every 100 kilometres for a Surron.
The experience is uneven. Some visitors describe friendly, knowledgeable help and very quick repairs, but others report rude reception staff, unanswered calls and WhatsApp messages, delayed goods, or arriving to a closed showroom during listed opening hours. Repair outcomes also vary: one customer said a brake job failed within a week, while another said a workshop repair left the bike unusable.
Pricing is a major caution. Reviews describe the shop as overpriced, including a reported AED 5,500 for a Kugoo Wish 1 and AED 850 for a Fast Ace brake set that one customer felt underperformed against the original brakes. Call before visiting, inspect rental bikes carefully, ask for a diagnosis before approving parts, compare quotes and request a receipt for every payment.