Visa Help
Customers describe visa renewal and family visa processing as smooth, quick and well explained.
ENJAZ GOVERNMENT TRANSACTION CENTER -Tasheel
Al Rashidiya
ENJAZ Government Transaction Center – Tasheel is a government-services office in Al Rashidiya handling paperwork such as visa renewals and trade licence renewals. Reviews often describe quick, patient guidance when applications become complicated, though phone contact can be difficult.
Reputation Score
4.6
★★★★★
195 ratings
Source: Google Maps
The Good Stuff
Trade Licences
Trade licence and DET issues are often handled with clear guidance, including help correcting process errors.
Fast Processing
Several reviews mention short waits and transactions completed quickly, including one issue resolved within 24 hours.
Patient Guidance
Customers who were unfamiliar with company procedures say staff explained the required steps and directed them to the right departments.
Reception Support
Reception staff are frequently described as welcoming and helpful with initial questions and token handling.
Accessible Location
One review says the branch is easy to reach from Sheikh Mohammed Bin Zayed Road when travelling from Sharjah or Ajman.
Tips for a Better Visit
Call Ahead. Do not rely on phone enquiries; unanswered calls were reported, so visit in person for time-sensitive questions.
Confirm Steps. Before leaving, ask who will process the next stage and whether normal applications are handled there.
Check Forms. Review the email, form details and charges before submission, especially for MOCD-related applications.
Track Refunds. Keep checking the refund status and confirm where refunded funds were deposited instead of waiting for a callback.
Allow Time. Although some visits were quick, one customer waited over an hour, so avoid scheduling a tight onward appointment.
Ask Clearly. For unfamiliar company procedures, request a step-by-step explanation and confirmation of the correct department.
Plan the visit
Practical details
254 Airport Rd
Al Rashidiya, Dubai
| Mon | 7:30 AM – 8:00 PM |
| Tue | 7:30 AM – 8:00 PM |
| Wed | 7:30 AM – 8:00 PM |
| Thu | 7:30 AM – 8:00 PM |
| Fri | 7:30 AM – 8:00 PM |
| Sat | 8:00 AM – 8:00 PM |
| Sun | Closed |
Popular Mentions
DET transactions
Reviews describe help with Department of Economy and Tourism transactions from start to finish.
Golden Visa application typing
Amer support for Golden Visa application typing is specifically mentioned.
Establishment card
One customer visited for an establishment card and described the service as fast and supportive.
company employment transactions
A company customer says employment transactions were processed smoothly without delays or issues.
Common Concerns
Phone Silence
Multiple customers report unanswered calls, including an automated message lasting about two and a half minutes.
Long Waits
One customer says they waited over an hour before being acknowledged.
Wrong Guidance
A visa-stamping review describes being sent between the branch and immigration because the procedure was explained incorrectly.
Form Errors
A customer reports an MOCD form submitted with a wrong email and an AED 85 charge.
Refund Follow-up
A customer says a family-visa refund went to the centre’s wallet and required another in-person visit to pursue.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 5000dhs
family visa hold
“My deposit amount of AED 5000dhs for family visa hold was refunded to this typing center's wallet account and they kept silent”Google review · May 2023
DXB
LOCAL
LOCAL
The Bottom Line
ENJAZ Government Transaction Center – Tasheel in Al Rashidiya handles practical government paperwork, including visa renewals, trade licence renewals, DET transactions, Amer applications and establishment-card processing. Reviews are strongest when customers need guidance rather than just document typing: several describe staff explaining complicated procedures, correcting errors and making the process feel straightforward. Speed is a recurring positive.
Customers mention short waiting times, quick completion and one delayed licence issue resolved within 24 hours. Reception is also often described as welcoming, while the branch is considered easy to reach from Sheikh Mohammed Bin Zayed Road when coming from Sharjah or Ajman. There are important cautions.
Phone calls frequently go unanswered, sometimes after a lengthy automated message, so simple enquiries may require an in-person visit. Double-check forms, email addresses, charges and the next processing step before leaving; reviews include an incorrect MOCD submission and confusing visa-stamping instructions. A family-visa refund reportedly went into the centre’s wallet without timely notification.
Service quality also appears inconsistent, with complaints about an hour-long wait and dismissive or unprofessional interactions alongside the many positive accounts.