Group Planning
Coordinated an Armenia retreat for 50 people, including transport, venues, food and sightseeing.
Epic Travel
Bur Dubai
Epic Travel is a Bur Dubai travel agency handling leisure holidays, corporate retreats, visa support and local experiences. Reviews highlight carefully coordinated Armenia trips, including group retreats, as well as practical help with stopovers, transport and family travel planning.
Reputation Score
4.6
★★★★★
199 ratings
Source: Google Maps
The Good Stuff
Thoughtful Itineraries
A Dubai stopover for older parents was planned around pickup times, walking distances, comfort and safety.
Visa Support
Customers describe urgent visa-change travel and document assistance as smooth, prompt and well communicated.
Reliable Transfers
Airport pickups and drop-offs were reported as punctual, with professional drivers and good-quality vehicles.
Knowledgeable Guides
Guides in Armenia, Georgia and Istanbul were praised for being informed, patient and on time.
Responsive Support
Reviews describe quick replies, proactive updates and help with last-minute itinerary questions.
Tips for a Better Visit
Confirm Hotels. Ask about room facilities and included meals before booking, as one Istanbul/Cappadocia package had hotel A/C and dinner complaints.
Share Requirements. Give mobility and comfort details early if arranging travel for older relatives; one stopover was planned around walking distances.
Use For Groups. For retreats or large parties, discuss venues, transport, food and activities together so the full itinerary can be coordinated.
Keep Contact. Save the agency contact during your trip: reviewers valued proactive communication and support with last-minute questions.
Plan the visit
Practical details
55 Nasir Al Khamis Building - Al Fahidi St
Al Souq Al Kabeer, Dubai
| Mon | 9:30 AM – 10:00 PM |
| Tue | 9:30 AM – 10:00 PM |
| Wed | 9:30 AM – 10:00 PM |
| Thu | 9:30 AM – 10:00 PM |
| Fri | 9:30 AM – 10:00 PM |
| Sat | 9:30 AM – 10:00 PM |
| Sun | 10:30 AM – 8:00 PM |
Popular Mentions
Desert safari
A Dubai stopover itinerary included desert safari activities with dune bashing, balanced with a city tour and comfortable hotel stay.
Dolphin watching and snorkeling
The Musandam staycation included a boat trip with dolphin watching and snorkeling, which reviewers especially enjoyed with children.
Yacht package
A customer described the yacht package as comfortable and affordable, while another review mentioned a clean Marina dinner cruise.
hotair balloon
The agency arranged a hot-air-balloon experience with photography and a safety-focused flight.
Dolphinarium show ticket
A customer sought a Dolphinarium ticket and reported receiving a better price than coupon apps along with good seats.
Common Concerns
Serious Complaint
One customer reported waiting over two hours before receiving derogatory remarks about Turkish citizens.
Hotel Issue
One Istanbul package review reported an air-conditioning problem at the hotel.
Dinner Quality
The same Cappadocia package review found the dinner disappointing, despite praising the hotel overall.
DXB
LOCAL
LOCAL
The Bottom Line
Epic Travel is a Bur Dubai travel agency covering leisure holidays, corporate retreats, visa assistance and Dubai experiences. Customers have used it for Armenia group trips, Istanbul and Georgia holidays, Dubai stopovers, Musandam outings and yacht or balloon experiences. Its strongest pattern is coordination: one 50-person Armenia retreat included hotel, transport, airport transfers, sightseeing, food and activity venues, while another review describes a carefully paced Dubai visit for older parents.
The agency is also useful when travel involves moving parts. Reviews mention help with visa changes, immigration documents, company staff tickets and last-minute itinerary adjustments. Airport pickups and drop-offs are commonly described as punctual, and guides are often praised for being knowledgeable and patient.
Families may appreciate the attention to walking distances, comfort and keeping in touch throughout a trip. Do check the final hotel and meal details rather than relying only on the overall package description. A Cappadocia and Istanbul booking was rated highly overall but had an air-conditioning issue in Istanbul and disappointing dinner in Cappadocia.
There is also one serious complaint alleging a long wait and derogatory remarks about Turkish citizens; that account stands apart from the many positive reviews but is important for Turkish travellers to consider before booking.