Prompt Support
Several tenants say questions and concerns were answered quickly, including during move-out and contract termination.
Eqarat.com Real Estate
Umm Hurair
Eqarat.com Real Estate is a property and tenancy management agency in Umm Hurair. Reviews describe help with renting, moving in, maintenance requests and leaving a property, with some tenants praising prompt support while others report serious disputes over deductions and delayed security-deposit refunds.
Reputation Score
2.9
★★★☆☆
106 ratings
Source: Google Maps
The Good Stuff
Move-Out Help
Some renters found the exit process smooth, including support during early contract termination and apartment handover.
Move-In Guidance
One renter was guided through signing, settling in and connecting with the necessary parties for moving in.
Building Condition
Opal 4 was described as well maintained and peaceful, with a comfortable overall living experience.
Helpful Staff
Reviews mention courteous, polite and supportive interactions during both tenancy and exit.
Maintenance Response
A tenant praised the maintenance team for providing supportive responses to apartment issues.
Tips for a Better Visit
Document Everything. Keep the move-in form, deposit receipt and other paperwork safe, since one review links missing documents with disputed deductions.
Clarify Charges. Before signing, ask which painting, cleaning or pest-control costs can be deducted from your deposit.
Inspect Early. Record defects at move-in and report them promptly; one tenant later cited leaks, broken tiles and HVAC problems.
Follow Up Early. Start chasing refund paperwork early and keep a written trail, as one former tenant needed hundreds of follow-ups.
Check Handover. Confirm the inspection appointment and handover date in writing, since one dispute involved an inspection team's availability.
Plan the visit
Practical details
Wafi City - Oud Metha Rd
Umm Hurair Second, Dubai
| Mon | 9:00 AM – 7:00 PM |
| Tue | 9:00 AM – 7:00 PM |
| Wed | 9:00 AM – 7:00 PM |
| Thu | 9:00 AM – 7:00 PM |
| Fri | 8:00 AM – 12:00 PM |
| Sat | Closed |
| Sun | Closed |
Popular Mentions
Property management
Reviews include both praise for supportive property management and complaints about maintenance, communication and deposit handling.
Security deposit
Security-deposit handling is a recurring part of the tenancy experience, with outcomes ranging from prompt support to disputed deductions and delays.
Common Concerns
Deposit Deductions
Multiple tenants dispute large deductions for painting, cleaning and pest control, including charges on apartments they say were left clean.
Refund Delays
Some former tenants reported waiting months for their security-deposit refund and needing repeated follow-ups or legal action.
Poor Communication
Several reviews describe unanswered emails, calls and follow-ups, particularly during rent increases or refund disputes.
Maintenance Issues
One tenant reported leaks, broken tiles, broken lights, HVAC problems and overflowing drains after moving in.
Rent Concerns
A tenant objected to rent increases for existing tenants and said the company did not explain the reasoning.
DXB
LOCAL
LOCAL
The Bottom Line
com Real Estate handles apartment leasing and property management in Umm Hurair. Reviews describe help with signing contracts, settling into a home, maintenance requests and moving out. Opal 4 is mentioned as a peaceful, well-maintained building, and some tenants say staff responded quickly to questions or helped make an early termination and handover smoother.
The main caution is the security deposit. Several former tenants describe long waits for refunds and sizeable deductions for painting, cleaning or pest control. Reported examples include a refund taking 165 days, a deduction of more than half the deposit, and AED 1,600 taken despite the tenant disputing the reason.
Other reviews mention unanswered emails, unexplained rent increases and, in one building, unresolved leaks, broken tiles, lights, HVAC and drains. If you are considering a tenancy, ask for every move-in and move-out charge in writing. Photograph the apartment’s condition, keep the deposit receipt and handover documents, and confirm the inspection date.
The reviews are mixed rather than uniformly negative: responsive and professional support appears in several newer accounts, but the repeated deposit and communication complaints are important enough to check carefully before signing.