Quick Handover
Several reviewers describe pickup, return and vehicle handover as quick, easy and hassle-free.
Europcar Car Rental: Dubai Airport - DXB T2
Al Garhoud
Europcar at Dubai Airport Terminal 2 is a car-rental agency in Al Garhoud, with daily, short-term and long-term hires across an economy-to-luxury fleet. Reviews highlight quick handovers, clear explanations and, in one case, a clean vehicle in excellent condition—though the experience can vary sharply.
Reputation Score
2.9
★★★☆☆
133 ratings
Source: Google Maps
The Good Stuff
Clear Explanations
The rental formalities and vehicle details were clearly explained during the handover.
Clean Vehicle
One customer received a car described as clean and in excellent condition.
SUV Option
A reviewer received an SUV after booking one, despite being given a different vehicle model.
Deposit Returned
One customer reported receiving their deposit back after checking the vehicle and recording existing damage.
Tips for a Better Visit
Document Damage. Inspect the car with staff and ensure every existing dent or scratch is recorded before driving away.
Confirm Extras. If travelling with a baby, reconfirm the car seat immediately before pickup; one confirmed booking had none available.
Allow Time. Build in extra time at the desk: one customer waited nearly an hour despite being second in line.
Find Parking. For returns, look for parking lot A or B because the rental area may not be clearly signed.
Request Invoices. Keep your return records and ask for an invoice, as one reviewer reported a later credit-card charge without one.
Plan the visit
Practical details
Dubai Int'l Airport - Dubai - United Arab Emirates
Dubai Int'l Airport, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Popular Mentions
Full coverage insurance
A customer booked a rental with full coverage insurance but later disputed being charged for damage.
Baby car seat
A customer booked a baby car seat in advance but found none available at pickup.
Car return process
One reviewer found the car return process easy after using the airport parking area.
Common Concerns
Car Shortages
One customer arrived after completing pre-check-in requirements but was told no car was available.
Extra Charges
Reviews report unexplained additional days, fees and post-rental credit-card charges without invoices.
Long Waits
Customers have reported waits of 40 minutes to nearly an hour, even with only one or two people ahead.
Return Layout
Returning the car may involve parking at arrivals and walking about seven minutes through an open area to departures.
Seat Shortages
A confirmed baby car seat was unavailable at pickup, leaving the customer without a workable immediate solution.
DXB
LOCAL
LOCAL
The Bottom Line
Europcar at Dubai Airport Terminal 2 handles daily, short-term and long-term car rentals, with customers mentioning SUVs, full-coverage insurance and baby car seats. The strongest reviews describe a straightforward arrival, clear answers during the paperwork and a smooth vehicle handover. Some customers also reported quick pickup and return, with one receiving a clean car in excellent condition.
The main risk is inconsistency. Several recent reviewers praised the service, but others faced long waits, poor staffing and reserved vehicles that were unavailable. A confirmed baby car seat was also missing at pickup, while another booking was redirected toward Terminal 3 before the customer pushed for collection at Terminal 2.
These are serious issues if you are travelling with children or have a tight airport schedule. Plan the practical details carefully. For returns, a reviewer said parking lots A or B were the places to use because signage was unclear.
Another described returning the car at arrivals, then walking roughly seven minutes through an open area in extreme heat to departures. Photograph the vehicle and confirm existing damage, extras, return timing and charges in writing. Post-rental billing is a recurring concern in the reviews, including unexplained fees and credit-card charges without invoices.