Natural Finish
Reviews describe lashes that look full yet natural, including sets tailored to the client’s face and eye shape.
Eyelash Secret Ladies Salon - Iris Bay
Business Bay
Eyelash Secret Ladies Salon - Iris Bay is an eyelash salon in Business Bay known in reviews for lash extensions tailored to different eye shapes, as well as lash lifts and tints. Customers also mention brow lamination and a comfortable, attentive appointment experience.
Reputation Score
4.9
★★★★★
967 ratings
Source: Google Maps
The Good Stuff
Gentle Work
Several customers highlight light-handed application, little discomfort and comfortable removal.
Eye Shapes
Technicians are praised for creating sets suited to individual eye shapes rather than applying one fixed look.
Lash Lifts
The lash lift and tint service receives strong feedback for noticeable, satisfying results.
Bottom Lashes
One long-term Dubai resident specifically valued the salon’s bottom-eyelash service.
Clean Setting
A customer visiting across the brand’s locations noted consistent cleanliness and polished aesthetics.
Brow Pairing
You can combine eyelash work with brow lamination in the same beauty visit.
Tips for a Better Visit
Specify Style. Describe the finish, volume and length pattern clearly before starting; one customer’s requested mixed wet-and-dry look was not delivered.
Book Early. If you have a preferred technician or appointment window, reserve well ahead: one review says bookings can require weeks’ notice.
Confirm Removal. Before paying for a refill, ask what removal would cost if the result needs correcting.
Allow Time. Leave a generous buffer around the appointment if you have plans afterward; one correction visit lasted more than three hours.
Discuss Shape. Show a reference and explain how you want the set adapted to your eye shape before application.
Plan the visit
Practical details
Iris Bay - Office 3201 32nd floor
Business Bay, Dubai
| Mon | Closed |
| Tue | 11:00 AM – 9:00 PM |
| Wed | 11:00 AM – 9:00 PM |
| Thu | 11:00 AM – 9:00 PM |
| Fri | 11:00 AM – 9:00 PM |
| Sat | 11:00 AM – 9:00 PM |
| Sun | 11:00 AM – 9:00 PM |
Popular Mentions
Lash extensions
Customers mention both natural and fuller lash-extension designs, including sets created around the client’s eye shape.
Eyebrows lamination
Brow lamination is mentioned as a complementary service alongside eyelash treatments.
Anime style
Anime-style extensions are mentioned in a review, although that customer later reported retention and shape problems.
Common Concerns
Retention Issues
One customer reported significant lash loss in under three weeks, followed by clumping and crossed lashes.
Style Mismatch
A review described receiving only a wet effect, without the requested volume or varied lash lengths.
Removal Fee
One dissatisfied customer said removal was refused without an extra payment after a 200 aed refill.
Waiting Time
One otherwise positive review suggested that waiting time and pricing could be improved.
Shape Changes
Another review reported extensions falling out and the lash shape changing on the same day.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
200 aed
refill
“They then refused to remove them unless I paid an additional fee, even after paying 200 aed for refill”Google review · August 2026
DXB
LOCAL
LOCAL
The Bottom Line
Eyelash Secret Ladies Salon - Iris Bay is an eyelash-focused salon in Business Bay where customers book lash extensions, lash lifts and tints, and brow lamination. The strongest reviews describe lightweight, natural-looking sets, careful consultation and technicians who adapt the design to the client’s eye shape. One customer also appreciated the less common option of bottom eyelashes.
Comfort is a recurring theme: reviews mention light-handed application, little discomfort and relaxing appointments. Customers also describe the salon as clean and polished, and several return regularly for consistent results. Lash-and-brow appointments can be combined, which is useful if you want both done in one visit.
There are important caveats. A handful of recent reviews report extensions falling out quickly, changing shape the same day, or failing to match the requested volume and varied lengths. One customer spent more than three hours trying to resolve a poor refill and was then told removal required an additional fee; a refill was reported as costing 200 aed in that case.
Ask detailed questions about the intended style, refill expectations and removal charges before you begin. Booking early may also help, as one review says appointments can require weeks’ notice.