Drive-Thru Fit
A team member explained the best drive-thru setup for a bakery and supplied the right accessories.
FAMA Technologies
Port Saeed
Closed
04 514 6556
FAMA Technologies is a Port Saeed-based IT solutions provider for hospitality and retail businesses. Customers most often mention its drive-thru systems and responsive technical support, including help with bakery equipment, kiosk issues and drive-thru monitors.
Reputation Score
4.8
★★★★★
124 ratings
Source: Google Maps
The Good Stuff
Quick Resolution
The team quickly responded to a kiosk problem and worked to resolve it.
Monitor Repair
A team visited to fix a drive-thru monitor rather than leaving the issue to remote support alone.
IT Coverage
One customer reports using FAMA for office IT requirements over several years, with end-to-end support.
CCTV Expertise
Customers have used FAMA for an office CCTV setup and described the resulting security solution as expert-led.
Helpful Team
Several reviews describe the staff as friendly and cooperative, with one customer also noting strong technical knowledge.
Tips for a Better Visit
Explain Needs. Ask for a solution tailored to your site and confirm which accessories are needed, as a bakery customer received this guidance.
Request Visit. For a drive-thru monitor fault, ask whether an on-site visit is needed; one team came out and fixed the monitor.
Kiosk Support. If you are contacting FAMA about a kiosk problem, mention the issue clearly and ask for a swift response.
Confirm Contact. Confirm the best way to reach support before relying on the telephone, since one review reported it was unattended.
Plan the visit
Practical details
Office A200, Al Shoala Building - Port Saeed - Block A 2nd Floor
Port Saeed - Deira, Dubai
| Mon | 9:00 AM – 6:00 PM |
| Tue | 9:00 AM – 6:00 PM |
| Wed | 9:00 AM – 6:00 PM |
| Thu | 9:00 AM – 6:00 PM |
| Fri | 9:00 AM – 6:00 PM |
| Sat | Closed |
| Sun | Closed |
Common Concerns
Phone Access
One older review says the telephone was always unattended and criticised the customer service.
DXB
LOCAL
LOCAL
The Bottom Line
FAMA Technologies is a Port Saeed IT solutions provider focused on hospitality and retail systems. The clearest reason to consider it is practical support for operational technology: customers mention drive-thru solutions, kiosk troubleshooting, drive-thru monitor repairs and office CCTV installations. The drive-thru work sounds more tailored than a simple equipment handover.
One bakery customer said the team explained the most suitable solution and supplied the right accessories. Another customer reported that FAMA sent a team to fix a drive-thru monitor, while a separate review praised the quick response to kiosk issues. These are useful examples if your business depends on customer-facing technology staying operational.
Reviews also describe a professional team handling end-to-end IT requirements and a knowledgeable, cooperative support staff. The recurring theme is speed: customers repeatedly mention quick, instant or effective assistance, including a report that a service issue was resolved quickly. That said, there is one older but specific warning: a 2020 reviewer said the telephone was always unattended and criticised the customer service.
It is worth confirming the right support contact before you need urgent help, particularly if the request concerns a live drive-thru, kiosk or monitor problem. No customer-reported prices were supplied.