Clean vehicles
One renter received a neat, clean Mitsubishi ASX 2024 in their preferred colour.
Fast Track Rent A Car
Business Bay
Fast Track Rent A Car is a Dubai car-rental and leasing agency in Business Bay, with short- and monthly-rental options. Reviews mention models such as the Mitsubishi ASX 2024 and JS3, plus child seats for family bookings, though service reliability varies sharply.
Reputation Score
2.6
★★★☆☆
431 ratings
Source: Google Maps
The Good Stuff
Smooth handover
A family booking for a JS3 was described as smooth at both collection and drop-off.
On-time delivery
One customer said the car was ready on time and the agent was friendly and responsive.
Child seats
A review specifically mentions a range of quality child seats for families.
Free deposit
One renter said the company offered a free deposit, which reduced the upfront cost.
Tips for a Better Visit
Keep records. Save every invoice and payment confirmation; one long-term customer said a payment was omitted from the system.
Inspect first. Check tyres, warning lights and bodywork before signing; one renter found a broken tail light during inspection.
Clarify pricing. Get extension prices and promotions in writing before renewing, as one customer reported a higher rate after the first month.
Confirm collection. Agree the vehicle collection time in writing and keep chasing confirmation; one renter said collection took four days.
Check insurance. Before driving, verify the policy details and coverage directly; one renter says police found no insurance after an accident.
Test assistance. Ask exactly how roadside recovery works before booking, since one tyre incident reportedly resulted in no recovery service.
Plan the visit
Practical details
Empire Heights Tower B
Business Bay, Dubai
| Mon | 9:00 AM – 10:00 PM |
| Tue | 9:00 AM – 10:00 PM |
| Wed | 9:00 AM – 10:00 PM |
| Thu | 9:00 AM – 10:00 PM |
| Fri | 9:00 AM – 10:00 PM |
| Sat | 9:00 AM – 10:00 PM |
| Sun | 9:00 AM – 10:00 PM |
Popular Mentions
Mitsubishi Eclipse
The Mitsubishi Eclipse was mentioned in a week-long booking involving multiple vehicle substitutions.
Nissan Sunny
A long-term customer cited Nissan Sunny among the company’s lower-cost options.
Common Concerns
Safety concerns
Reviews describe low or damaged tyres, breakdowns and delayed maintenance assistance.
Car immobilisation
Several customers say cars were remotely locked or deactivated, including after payments had been made.
Deposit delays
One renter waited two months for a 4,000-dirham deposit and says 200 dirhams was deducted.
Late deliveries
A booked vehicle was repeatedly pushed from 2pm to 7pm and never arrived that day.
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The Bottom Line
Fast Track Rent A Car is a rental and leasing agency in Business Bay where you can book weekly or monthly vehicles. Reviews mention the Mitsubishi ASX 2024, JS3, Mitsubishi Eclipse, Nissan Sunny and family child seats, so there is some choice across everyday and larger cars. A few customers also describe clean, nearly new vehicles, smooth handovers and punctual delivery.
The bigger issue is consistency. Numerous recent reviews describe unanswered calls, several WhatsApp numbers passing customers between agents, late deliveries and slow vehicle collection. Mechanical and safety complaints include low or worn tyres, brake noise, steering problems, expired batteries and breakdowns.
Some renters say replacement cars were delayed, while others report vehicles being remotely immobilised even after payment. Billing and contract handling need close attention too. Reviews mention delayed invoices, disputed charges, changing extension prices, repeated payment requests and a deposit that reportedly took two months to return, with 200dhs deducted.
One customer reported paying 800+ vat for a week-long Chevrolet Captiva booking, though the vehicle was repeatedly substituted. If you proceed, photograph the car, tyres and dashboard before signing, keep every payment record, confirm the exact model, insurance and roadside assistance in writing, and agree collection arrangements clearly. The positive experiences are quite specific, but the volume of complaints makes dependable support the main concern.