Fast delivery
Water heaters are often delivered the next day, with one online order arriving in under 24 hours.
Faza Home Building Materials Suppliers
Al Quoz
Faza Home is a building materials supplier in Al Quoz, with a strong focus on sanitaryware, bathroom fittings and water heaters. Reviews make it especially appealing for online water-heater orders, quick delivery and staff who can explain product choices clearly.
Reputation Score
4.7
★★★★★
147 ratings
Source: Google Maps
The Good Stuff
Helpful advice
Customers describe the shop and phone team as knowledgeable and willing to answer product questions.
Online ordering
The website is described as easy to use, with WhatsApp follow-up helping organise delivery.
Wide selection
Reviews mention a broad range of quality sanitaryware and building materials, including products available for immediate purchase.
Competitive pricing
Customers report reasonable or lower-than-market prices, including discounted sanitaryware compared with other outlets.
Urgent help
The store has helped with emergencies, including a heater replacement needed after a household unit burst.
Easy exchange
One customer exchanged a heater for a larger size and paid only the price difference.
Loading assistance
Staff helped carry two cumbersome items to a vehicle parked about five minutes away.
Tips for a Better Visit
Check warranty. Before buying a heater, confirm who handles warranty faults and what happens if a part is missing.
Use WhatsApp. For online orders, use WhatsApp to ask questions and arrange delivery; customers found the replies fast and informative.
Order urgently. If you need a heater quickly, flag the order as urgent; one customer received theirs the next day.
Plan parking. Allow extra time for parking in Al Quoz during roadworks, particularly when collecting bulky materials.
Ask accessories. When replacing a heater, ask about installation accessories at the same time; one customer found them in stock together.
Consider pickup. If stock is ready, store pickup can be straightforward for water heaters and avoids waiting for delivery.
Plan the visit
Practical details
Ind 3 - 4 9a St - Al Quoz - Al Quoz Industrial Area 3 - Shop #11 - First Al Khail St
Al Qouz Ind.third - Al Quoz, Dubai
| Mon | 7:30 AM – 7:30 PM |
| Tue | 7:30 AM – 7:30 PM |
| Wed | 7:30 AM – 7:30 PM |
| Thu | 7:30 AM – 7:30 PM |
| Fri | 7:30 AM – 11:30 AM, 2:30 PM – 7:00 PM |
| Sat | 7:30 AM – 7:30 PM |
| Sun | Closed |
Popular Mentions
Grohe kitchen mixer
A customer bought a Grohe kitchen mixer and valued the team’s product knowledge and answers to questions.
Ariston instant water heater
Ariston instant water heaters are repeatedly mentioned, with many customers praising ordering and delivery, although one reported a heating fault.
Full water pressure system
One repeat customer bought a full water pressure system for a house and found the staff helpful.
Water pump
Customers can order water pumps online; one reported finding the exact pump needed and receiving it within two days.
Tabby payment option
One water-pump buyer specifically valued the option to pay through Tabby.
Common Concerns
After-sales issues
A customer says a missing part from a concealed Grohe toilet tank was not replaced after an AED 20,000 purchase.
Warranty runaround
One Ariston heater reportedly failed to heat, with the customer referred between Faza Home and Ariston without resolution.
Defective support
A review describes poor follow-up on four defective units, including unanswered calls and an email that never arrived.
Difficult parking
Ongoing roadworks can make parking inconvenient, especially when collecting large items.
Warehouse feel
The shop is described as functional rather than a polished showroom, with a warehouse-style environment.
DXB
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The Bottom Line
Faza Home is a building materials supplier in Al Quoz that customers use for sanitaryware, bathroom fittings, water heaters and other home equipment. Water heaters are the clearest strength in the reviews: people describe easy online ordering, quick replies over WhatsApp and delivery the same day or next day, including one order that arrived in under 24 hours. The team’s product knowledge is another reason to consider it.
Reviews mention help choosing the right item, a broad range of quality products and stock that can include installation accessories. One customer also exchanged a heater for a larger model and paid only the difference. Prices are repeatedly described as reasonable or lower than competing outlets, though these are customer reports rather than a current price list.
This is more warehouse-style than glossy showroom, so come for selection and practical advice rather than atmosphere. Parking can be awkward during ongoing roadworks; one customer parked about five minutes away and staff helped carry bulky purchases to the vehicle. The main caution is after-sales support.
Reviews include a missing Grohe tank part that was reportedly not replaced, four defective units with poor follow-up, and an Ariston heater case passed between the supplier and manufacturer. Confirm warranty responsibility and parts support before paying.