Card follow-up
One customer received regular help through a credit-card application until the physical card arrived.
DIFC
Finmart is a financial consultant in DIFC helping customers apply for UAE bank loans and credit cards, with documentation and application updates. Reviews suggest it can be useful for car finance and card selection when a representative follows the process closely, though communication and follow-through vary considerably.
Source: Google Maps
One customer received regular help through a credit-card application until the physical card arrived.
A reviewer says the adviser compared nearly three cards against their spending pattern, usage and desired benefits.
Some customers valued detailed explanations of card features, benefits, terms and product differences before applying.
Car-loan applicants reported smooth documentation support, including one completed process in 15 days.
A reviewer says an agent visited their workplace in Ajman multiple times to keep an account-opening process moving.
Some applicants received status updates throughout the loan-processing period rather than having to chase for information.
One new UAE arrival received continued support through an auto-loan application complicated by freelance-visa requirements.
Check directly. Ask the bank to confirm it can locate your application; one applicant’s bank could not find theirs in the system.
Get terms written. Save the brochure and obtain every offer and condition in writing before paying or proceeding.
Allow buffer. Treat promised approval timelines as estimates; one applicant was told two weeks but waited over three weeks without progress.
Confirm cancellation. If you cancel an application, get written confirmation and check with the bank, since one cancelled application later generated an approval notification.
Expect sales calls. Be clear about marketing consent and ask for your number to be removed if you do not want repeated card offers.
Compare channels. Compare the intermediary’s terms and process with applying directly through the bank before submitting sensitive documents.
Plan the visit
| Mon | 9:00 AM – 6:00 PM |
| Tue | 9:00 AM – 6:00 PM |
| Wed | 9:00 AM – 6:00 PM |
| Thu | 9:00 AM – 6:00 PM |
| Fri | 9:00 AM – 6:00 PM |
| Sat | 10:00 AM – 6:00 PM |
| Sun | Closed |
Customers mention help applying for the FAB Blue Card after searching for a suitable option.
Reviews include support with a personal loan application from Emirates NBD.
Reviews describe approved loans remaining undisbursed for weeks despite supplying further documents, with financial costs for the applicant.
Several customers report unanswered calls, unclear replies and long periods without application updates.
One loan application was mishandled, missed a promised timeline and remained unresolved beyond three weeks.
A customer who had already received a card says other agents kept calling to sell the same card again.
One credit-card applicant says new conditions appeared after payment and promised benefits were never delivered.
The Bottom Line
Finmart is a DIFC financial consultant that helps with UAE bank applications, particularly personal loans, car finance and credit cards. The reviews show two very different experiences. Some customers received careful product explanations, regular status updates and hands-on help with documentation.
A car-loan process was reportedly completed in 15 days, while another applicant with a freelance visa received support through extra eligibility challenges. Credit-card applicants mention help choosing products such as the FAB Blue Card, with advice sometimes matched to spending habits and desired benefits. Loan-related reviews include Emirates NBD personal loans, auto loans and used-car finance.
Workplace visits and repeated follow-up were useful for some applicants who needed help completing paperwork. The main caution is consistency. Other customers describe unanswered calls, missing updates, application errors, delayed disbursement and promises that did not match later terms.
One approved loan reportedly remained undisbursed after 45 days, while another application continued for more than three weeks without resolution. A separate customer says a cancelled application later produced an approval notification and fund crediting, creating financial confusion. Before proceeding, verify the application directly with the bank, keep brochures and conditions, and get cancellation or approval status in writing.
Also be prepared for repeated sales calls, especially after receiving a card.