Clear guidance
First-time founders describe step-by-step explanations, document help and regular updates through a group chat.
Firmz
Business Bay
Firmz is a Business Bay corporate office helping entrepreneurs and companies with UAE business setup. Reviews point to practical support with company licences, visas and bank-account opening, including step-by-step guidance and regular progress updates for first-time founders.
Reputation Score
4.7
★★★★★
249 ratings
Source: Google Maps
The Good Stuff
Responsive support
Several reviews highlight prompt replies, follow-ups and communication that continued throughout the application process.
Banking help
Customers mention coordinated bank-account opening support alongside company setup and licensing.
Free-zone knowledge
Reviews specifically praise the team’s knowledge of free-zone procedures, including RAKEZ and IFZA applications.
Complex cases
One RAKEZ customer says the team kept working through multiple activity-approval challenges until the licence was approved.
Document support
A Golden Visa review describes translation of Brazilian documents and careful checking of requirements for a family application.
Tips for a Better Visit
Clarify insurance. Ask for the health-insurance details at the start, since one customer found the initial explanation unclear.
Confirm fees. Request a written breakdown of included and extra services before paying; one review cites unexpectedly high add-on costs.
Check access. Ask for direct company-portal access and verify email addresses and phone numbers as soon as they are entered.
Verify appointments. Confirm the biometrics date and location in advance, especially if the appointment could be in Ras Al Khaimah.
Allow buffer. If visas or Emirates IDs are time-sensitive, build in extra time and track submissions closely rather than relying only on promised timelines.
Use updates. For a first-time setup, ask whether progress can be shared regularly; one customer received updates through a group chat.
Plan the visit
Practical details
Office: 105 - 108, Building 3
Business Bay - Bay Square, Dubai
| Mon | 8:00 AM – 5:00 PM |
| Tue | 8:00 AM – 5:00 PM |
| Wed | 8:00 AM – 5:00 PM |
| Thu | 8:00 AM – 5:00 PM |
| Fri | 8:00 AM – 5:00 PM |
| Sat | Closed |
| Sun | Closed |
Common Concerns
Refund dispute
One customer says AED 9,104.55 paid for a Golden Visa service remained unresolved after four months of follow-ups.
Extra charges
A review alleges that extra services were expensive and that many forms of assistance required additional payment.
Portal access
One customer says direct company-portal access was withheld unless they paid extra, and basic contact details were entered incorrectly.
Process delays
A customer reported a 2.5-month Emirates ID process, late biometrics notice and documents linked incorrectly to Ras Al Khaimah.
Insurance clarity
One otherwise positive review says health-insurance information should have been explained more clearly at the outset.
DXB
LOCAL
LOCAL
The Bottom Line
Firmz is a Business Bay corporate office focused on UAE company formation and related paperwork. Customers use it for trade or free-zone licences, visa and Emirates ID applications, bank-account opening and, in some cases, corporate tax registration or bookkeeping. The strongest pattern is hands-on coordination: reviews describe step-by-step explanations, frequent follow-ups and group-chat updates that make an unfamiliar process easier to track.
The team has experience across free zones including RAKEZ, SPC and IFZA. One customer said Firmz continued pushing through activity-approval problems until a RAKEZ licence was approved, while another reported receiving a licence in 10 days. Banking support is also mentioned as a useful add-on to the setup process.
There are important checks to make before committing. 55 for a Golden Visa service that was never processed and remained unresolved after four months. Other reviews allege expensive extra services, restricted company-portal access and incorrect contact details.
5-month process. Ask for a written fee breakdown, confirm insurance and appointment details upfront, and request access to the relevant portal so you can verify your records yourself.