Detailed guidance
Patients often say treatment steps, options and realistic expectations were explained clearly and patiently.
First IVF and Day Surgery Centre
Dubai Healthcare City
First IVF and Day Surgery Centre is a fertility clinic in Dubai Healthcare City offering fertility solutions for men and women. Reviews describe IVF, egg retrieval and natural-conception care, with several patients valuing detailed guidance and ongoing support throughout treatment.
Reputation Score
4.5
★★★★★
242 ratings
Source: Google Maps
The Good Stuff
Ongoing support
Several reviews mention prompt replies by phone or WhatsApp, including support during pregnancy and after procedures.
Compassionate nurses
Nurses are repeatedly described as attentive, gentle and reassuring during injections, procedures and follow-up visits.
Personalised care
One patient credits a tailored approach with identifying the cause of previous miscarriages and adapting treatment around it.
Natural options
Reviews include patients who conceived naturally after support for PCOD or low AMH, with minimal medical intervention.
Welcoming setting
Patients mention a clean clinic, friendly reception and small touches such as relaxing music and a coffee machine.
Tips for a Better Visit
Confirm inclusions. Ask for every package inclusion in writing, especially medicines, before paying; one review says medicines were later excluded.
Track reports. Request a clear schedule for reports and results, then follow up promptly rather than assuming updates will arrive automatically.
Allow buffer. Leave extra time around appointments, as one patient reported waiting 1.5 hours to see the doctor.
Prepare history. Bring and review both partners’ records, and ask the doctor to discuss your specific history and goals during the consultation.
Check bookings. Reconfirm names, appointment times and package details before travelling; a review reports a husband’s name was mixed up.
Clarify fees. Before accepting split services, confirm what is included and what each separate consultation or test will cost.
Plan the visit
Practical details
Al Razi Building 64, Block D, 1st Floor - Unit 1016
Umm Hurair Second - Dubai Healthcare City, Dubai
| Mon | 9:00 AM – 8:00 PM |
| Tue | 9:00 AM – 8:00 PM |
| Wed | 9:00 AM – 8:00 PM |
| Thu | 9:00 AM – 8:00 PM |
| Fri | 9:00 AM – 8:00 PM |
| Sat | 9:00 AM – 6:00 PM |
| Sun | 9:00 AM – 6:00 PM |
Popular Mentions
FET
Frozen embryo transfer is specifically mentioned as a procedure requiring careful support and communication on the day.
Family balancing
One review describes a consultation explaining family balancing in detail, including the treatment process and supporting literature.
Intralipid IVF Infusion
A patient reported undergoing four additional Intralipid IVF Infusion treatments during an expensive IVF journey.
Egg retrieval
Egg retrieval is mentioned as part of the procedure pathway, with patients commenting on the support they received during it.
Free consultation
One reviewer says their first visit began with a free consultation before starting treatment.
Common Concerns
Admin friction
Multiple reviews report unclear communication, delayed updates, difficult follow-ups and poor transparency around reports.
Billing concerns
Some patients describe the billing team as combative or lacking empathy, especially around packages and payment questions.
Long waits
Waiting times varied: one patient reported a 1.5-hour delay, while another said waits were long despite good service.
Accuracy issues
A review describes a nurse reading the wrong spouse’s medical history immediately before a procedure.
DXB
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The Bottom Line
First IVF and Day Surgery Centre in Dubai Healthcare City is used for fertility consultations, IVF cycles, embryo transfers, egg retrieval and related day-surgery care. Reviews also describe support for PCOD, low AMH and attempts to conceive naturally, so the experience can extend beyond a standard IVF pathway. The strongest theme is the medical and nursing support.
Patients describe careful explanations, personalised treatment plans and reassuring help through procedures, injections and pregnancy follow-up. Several reviewers report conceiving or giving birth after treatment, including after difficult previous IVF experiences, although outcomes are never guaranteed. The clinic environment is often described as clean and welcoming, with friendly reception staff and attentive nurses.
Some patients also appreciated quick replies by phone or WhatsApp, which can matter during a treatment cycle when questions arise between visits. Administration is less consistent. Reviews mention long waits, unclear updates, delayed reports, appointment mix-ups and disagreements about package inclusions or billing.
Before paying, ask for a written breakdown covering medicines, tests, consultations and any excluded items. Bring both partners’ medical records, reconfirm the booking details, and leave plenty of time for appointments.