Custom Burgers
You can choose one or two patties, then add ingredients and sauces to build the burger yourself.
Five Guys
Dubai South
Five Guys is a made-to-order hamburger restaurant in Dubai South, with burgers built around your choice of toppings. Reviews especially point to the thick Oreo and strawberry milkshakes, generous fries, and a casual setting with indoor and outdoor seating.
Reputation Score
4.1
★★★★☆
232 ratings
Source: Google Maps
The Good Stuff
Milkshakes
The milkshakes are a consistent highlight, with reviewers calling out thick Oreo and enjoyable strawberry versions.
Generous Fries
Several reviews describe the fries as generous, with the Cajun version receiving particular praise when served well.
Friendly Crew
Multiple customers found the crew welcoming and helpful, including a first-time visitor who received ordering guidance.
Outdoor Seating
The branch has both indoor and outdoor seating, giving diners the choice to eat outside when the weather is comfortable.
Fast Orders
One reviewer found orders quick even during a busy lunch queue, while another reported fast milkshake service.
What to Eat at Five Guys How we choose these items We use AI to find praise and criticism of specific foods and drinks in a selection of Google reviews. For Five Guys, this list is based on 50 reviews, not every review of the restaurant. The score is positive reviews minus negative reviews. For example, two positive reviews and one negative review give +1. Each review counts once per item; neutral comments do not change the score. A zero score is not a positive recommendation. “Only neutral feedback” means there are no positive or negative votes. “Mixed feedback” means equal numbers of positive and negative votes. The quotes are examples of what people said, not every comment we counted. We use different reviews where we can. We normally show up to 10 foods and 5 drinks with non-negative scores. Items with the same score stay together. If a tied group would go past the limit, that group and the lower non-negative scores go into Honorable mentions. If an overflowing positive top tie would leave the list empty, we show up to 10 items from that tie and keep the rest in Honorable mentions. Foods and drinks with a negative score are under What to Avoid. Use this as a guide to what reviewers liked, not a guarantee that you will like it too.
These items at Five Guys got the most positive mentions in user reviews. Check them out!
Food 5
-
Peanuts Net +1
“I think this branch just opened, food is pretty the expected standard. I like that they offer those lovely peanuts to munch on until the food is ready. Fries is very good”
Positive 2Negative 1
Review excerpts
“I think this branch just opened, food is pretty the expected standard. I like that they offer those lovely peanuts to munch on until the food is ready. Fries is very good”February 2024
“The best place to have a really nice milkshake , also their fries and the peanut are Lovely.”October 2023
-
Cajun fries Net +1
“The Cajun fries are a standout item—crispy, well-seasoned, and served in generous portions.”
Positive 1Negative 0
Review excerpts
“The Cajun fries are a standout item—crispy, well-seasoned, and served in generous portions.”February 2026
-
Mix milkshakes Net +1
“You need to try their mix milkshakes , you can add many flavours together”
Positive 1Negative 0
Review excerpts
“You need to try their mix milkshakes , you can add many flavours together”October 2023
-
Regular burger meal Net +1
“It's good but a little overpriced for a regular burger meal.”
Positive 1Negative 0
Review excerpts
“It's good but a little overpriced for a regular burger meal.”May 2026
-
Sandwich Net +1
“He was warm and helped us with the order. The burger, sandwich and fries were great!”
Positive 1Negative 0
Review excerpts
“He was warm and helped us with the order. The burger, sandwich and fries were great!”April 2024
Drinks 2
-
Oreo milkshake Net +1
“Excellent quality food. The burgers were excellent and the chips were delicious. Service was generally fast and the Oreo milkshake was nice and thick.”
Positive 1Negative 0
Review excerpts
“Excellent quality food. The burgers were excellent and the chips were delicious. Service was generally fast and the Oreo milkshake was nice and thick.”October 2024
-
Strawberry shake Net +1
“The only highlight was the strawberry shake, which was genuinely enjoyable. However, that wasn't enough to salvage the overall experience.”
Positive 1Negative 0
Review excerpts
“The only highlight was the strawberry shake, which was genuinely enjoyable. However, that wasn't enough to salvage the overall experience.”October 2024
What to Avoid (4)
Food 3
-
Beef burger Net −1
“The beef burger was particularly disappointing. The patty was thin, and the tomatoes were thickly sliced, making the burger appear larger but lacking in actual substance. For the price, I expected much more.”
Positive 0Negative 1
Critical review excerpts
“The beef burger was particularly disappointing. The patty was thin, and the tomatoes were thickly sliced, making the burger appear larger but lacking in actual substance. For the price, I expected much more.”October 2024
-
Cheese burger Net −1
“First time trying a cheese burger and was underwhelmed. Beef patty is quite bland and mushrooms tasted and felt rubbery(like those from a can). Nothing much that makes this burger unique. Would not order again.”
Positive 0Negative 1
Critical review excerpts
“First time trying a cheese burger and was underwhelmed. Beef patty is quite bland and mushrooms tasted and felt rubbery(like those from a can). Nothing much that makes this burger unique. Would not order again.”November 2023
-
Vegetarian sandwich Net −1
“The vegetarian sandwich was also a letdown, with melted cheese spilling outside the burger, creating a messy experience.”
Positive 0Negative 1
Critical review excerpts
“The vegetarian sandwich was also a letdown, with melted cheese spilling outside the burger, creating a messy experience.”October 2024
Drinks 1
-
Coke Net −1
“The coke was too sweet.”
Positive 0Negative 1
Critical review excerpts
“The coke was too sweet.”December 2023
Tips for a Better Visit
Explain First. If it is your first visit, ask staff to explain the build-your-own ordering process before choosing patties, ingredients, and sauces.
Check Order. Check sauces, toppings, and fry type before leaving; reviewers reported missing ketchup, incorrect fries, and incomplete orders.
Try Mixes. For a shake-focused visit, consider mixing flavours; one customer specifically recommends combining several milkshake flavours.
Allow Parking. Use the covered parking and allow time to walk to the restaurant; one visitor needed security directions and reported free parking for the first hour.
Eat In. If you are taking food home, be aware that one reviewer found the foil-and-paper-bag packaging made the burger damp.
Check Seating. Inspect outdoor chairs before sitting down, as one visit found them dusty and cleaning delayed despite the restaurant being quiet.
Plan the visit
Practical details
Rawda Apartments Town Square - Restaurant No 5
Al Yalayis 2, Dubai
| Mon | 10:00 AM – 11:00 PM |
| Tue | 10:00 AM – 11:00 PM |
| Wed | 10:00 AM – 11:00 PM |
| Thu | 10:00 AM – 11:00 PM |
| Fri | 10:00 AM – 11:00 PM |
| Sat | 10:00 AM – 11:00 PM |
| Sun | 10:00 AM – 11:00 PM |
Common Concerns
Inconsistent Service
Service reviews range from warm and helpful to rude, with some customers reporting incorrect orders and no apology when mistakes were raised.
High Pricing
Several customers felt the meal was expensive for a regular burger and fries, with one reporting a cost above AED 80.
Soggy Fries
Fries were reported as soggy, oily, burnt, or not crisp on several visits, despite generous portions.
Takeaway Texture
A reviewer found the burger became wet and damp after being wrapped in foil and placed in a paper bag for takeaway.
Order Accuracy
One customer said allergy notes were not read, while other reviews describe missing sauces or incorrect toppings.
DXB
LOCAL
LOCAL
The Bottom Line
Five Guys in Dubai South is a made-to-order burger spot where you choose one or two patties, then build the sandwich with ingredients and sauces. The burgers receive plenty of praise for fresh preparation and juicy flavour, while the milkshakes are a major draw—especially the thick Oreo version, strawberry shake, and mix-and-match flavour combinations. Cajun or spicy fries can be generous and excellent when crisp.
The experience is not completely predictable. Some visitors describe quick orders, welcoming staff, and a pleasant first-time explanation of the ordering system; others report incomplete orders, missing sauces, incorrect fry types, or a blunt response when mistakes were pointed out. Allergy notes deserve particular attention because one reviewer said they were not read.
Fries are also a recurring weak spot, with reports ranging from legendary and well-seasoned to oily, soggy, burnt, or marked with black spots. Prices feel high to several customers, including one who paid over AED 80 for a burger and fries. Indoor and outdoor seating are available, though outdoor chairs were reported dusty on one visit and the interior was described as cold by another.
Covered parking and a walk to the restaurant may be part of the arrival, so check the parking arrangement before you go.