Visa Support
Customers describe smooth visa processing, including entry arrangements from Bangkok to Dubai.
Fly Wings Tourism & Travel llc
Bur Dubai
Fly Wings Tourism & Travel is a Bur Dubai travel agency handling flight bookings and UAE visa services. Reviews point to useful support for visa changes, exit trips and family travel, with some customers receiving patient guidance from booking through arrival.
Reputation Score
4.6
★★★★★
256 ratings
Source: Google Maps
The Good Stuff
Clear Guidance
Some customers say staff explained requirements and assisted patiently from start to finish.
Flexible Booking
One booking was rearranged several times so relatives could travel together on the same flight.
Flight Choices
A customer received flight options that suited their needs at what they considered a reasonable price.
Trip Support
Reviews include assistance during an urgent Armenia trip and after the traveller returned to the UAE.
Travel Inclusions
One reported China Southern itinerary included airport transfers, hotel accommodation with breakfast and a 24-hour metro pass.
Tips for a Better Visit
Confirm Fees. Ask for every charge, term and payment condition in writing before booking, especially with Tamara or Tabby.
Check Baggage. Get written confirmation that purchased baggage allowance is attached to the booking before heading to the airport.
Verify Visa. Check the visa expiry date and confirm any possible penalty amount before travel, rather than relying on a late update.
Track Refunds. If cancelling a ticket or claiming a visa deposit, request a written timeline and follow up before the stated deadline passes.
Plan the visit
Practical details
Bank Melli Iran Buidling
Bur Dubai, Dubai
| Mon | 10:00 AM – 8:00 PM |
| Tue | 10:00 AM – 8:00 PM |
| Wed | 10:00 AM – 8:00 PM |
| Thu | 10:00 AM – 8:00 PM |
| Fri | 10:00 AM – 8:00 PM |
| Sat | Closed |
| Sun | Closed |
Popular Mentions
60-day tourist visa
Customers mention arranging a 60-day tourist visa alongside flights and return travel.
Oman B2B exit
Reviews mention visa changes through an Oman B2B exit, with updates provided throughout the process.
A to A EXIT Visa to Bahrain
An A-to-A exit visa trip to Bahrain is described as part of a change-visa journey.
Exit re-entry visa
A customer reported receiving an exit re-entry visa quickly for travel that same day.
Common Concerns
Refund Delays
Several customers reported refunds taking more than a month, with one describing a two-month wait.
Poor Updates
Some customers said they had to repeatedly chase the agency for updates or received no reply.
Unclear Fees
A review says important charges were explained only later, creating unexpected expenses.
Visa Penalty
One customer was told the visa penalty would be around AED 150 per person but reported paying over AED 300 each.
Baggage Issue
An additional 20kg baggage purchase was reportedly missing at airport check-in, causing delays.
DXB
LOCAL
LOCAL
The Bottom Line
Fly Wings Tourism & Travel in Bur Dubai handles flight bookings, UAE visa processing and visa-change arrangements. Reviews mention 60-day tourist visas, exit trips such as Oman B2B and Bahrain A-to-A changes, and family flights between Dubai and the Philippines. Customers often value patient explanations, regular guidance and help arranging relatives to travel together.
The strongest experiences describe support that continues beyond the initial booking. One traveller received help during an urgent Armenia trip and after returning to the UAE; another reported airport transfers, hotel accommodation with breakfast and a 24-hour metro pass on a China Southern itinerary. Several reviews also describe responsive assistance during late-evening visa processing or changing travel dates.
There is a clear caution around after-sales issues. Customers report refunds taking over a month, repeated rebooking before an unused ticket and delayed replies. One baggage allowance was not visible at check-in, while another customer said an expected visa penalty was much lower than the amount charged at Immigration.
Before paying, get fees, baggage, visa validity, refund terms and booking conditions confirmed in writing. The agency may suit travellers who want hands-on help, but its follow-up record appears uneven when something goes wrong.