Smooth Flights
Several passengers describe smooth journeys, including a Dubai–Colombo flight with efficient airport procedures and attentive service.
flydubai
Trade Centre
flydubai is an airline based in Trade Centre, with reviews covering flights from Dubai and routes across Europe, the Middle East and Asia. It is worth considering for smooth, affordable trips and occasional standout cabin-crew care, though disruption handling and refunds need careful checking.
Reputation Score
2.9
★★★☆☆
314 ratings
Source: Google Maps
The Good Stuff
Attentive Crew
Cabin crew have sometimes anticipated passenger needs, from offering a vegetarian meal to checking why a passenger had not eaten.
Helpful Support
One family praised the crew’s professional first aid and continued checks after their child suffered a burn during the flight.
Fast Refund
A customer reported receiving a refund the day after a flight cancellation during a difficult period.
Good Food
One passenger found the food tasty on a Boeing 737, despite there being no vegetarian choice on that flight.
Tips for a Better Visit
Check Refunds. Read the cancellation and refund terms before paying; several customers received vouchers rather than cash after cancellations.
Reserve Seats. If travelling as a couple, consider selecting seats in advance to avoid being separated into middle seats in different rows.
Confirm Status. Recheck your flight status through more than one channel during disruptions; one passenger was told at the airport that a flight was cancelled when it was not.
Plan Meals. If you need vegetarian food, confirm that it is available on your route or carry a backup; one flight had no vegetarian option.
Protect Valuables. Keep valuables out of hand luggage if staff ask you to check it at the gate; one passenger had to remove important items before boarding.
Plan the visit
Practical details
Aspin Commercial Tower - 104 Sheikh Zayed Rd
Trade Center First, Dubai
Popular Mentions
In-flight entertainment system
The in-flight entertainment system is mentioned as a passenger amenity, although one review says it was not working during the flight.
Luggage allowance
Luggage allowance can be handled before departure, but one passenger reported being told to pay at the airport after being unable to add it through the app.
Common Concerns
Refund Disputes
Multiple reviews say cancelled flights led to vouchers or open tickets instead of refunds to the original payment method.
Flight Delays
Passengers report lengthy delays, including a near-one-hour delay followed by an aircraft change on a Yerevan trip.
Seat Allocation
Couples who skip paid seat selection may be placed in separate rows, even when the aircraft appears empty.
Broken Entertainment
One passenger’s in-flight entertainment did not work, and the later complaint received a dismissive response and a small voucher.
Missing Baggage
A passenger reported that three bags failed to arrive and had still not been delivered the following day.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 60/kg
luggage at the airport
“After explaining the situation, I was informed that I couldn’t make any changes to my check-in and that I would need to pay for the luggage at the airport at AED 60/kg subject to availability”Google review · July 2021
DXB
LOCAL
LOCAL
The Bottom Line
flydubai is a Dubai-based airline in Trade Centre, serving routes such as Dubai–Colombo, Dubai–Amman, Tirana–Dubai and Dubai–Jeddah. Passengers can book economy or business class, add seat selection and baggage, and use in-flight entertainment where it is working. Reviews also mention lounge access and vouchers, but these are not always described positively.
The strongest experiences come from the cabin crew. One full Dubai–Colombo flight was praised for smooth airport procedures, frequent water top-ups, thoughtful tea service and an offer of a vegetarian meal. Another family appreciated the crew’s first aid and follow-up after a child was burned.
There are also reports of comfortable, smooth flights and good food on a Boeing 737. The bigger concern is what happens when plans go wrong. Reviews repeatedly describe cancellations, delays, aircraft changes and missing baggage.
Several customers say they were offered vouchers or open tickets instead of cash refunds, while complaint handling was slow or automated. Seat allocation can also be awkward if you do not pay to choose seats, and vegetarian options may not be available. Before booking, check the refund rules, confirm your flight status during disruptions, reserve seats if travelling together and protect valuables in hand luggage.
People Also Search
No related places available yet.