Easy operation
Customers describe the system as easy to use for everyday restaurant management.
Foodics
Dubai Internet City
Foodics is a cloud-based POS and restaurant management system for food-service businesses. In Dubai Internet City, it can help you manage sales, inventory and employees, with reviews especially highlighting the Foodics inventory training and onboarding support.
Reputation Score
4.3
★★★★☆
397 ratings
Source: Google Maps
The Good Stuff
Clear training
Inventory training is described as professional, informative and easy to follow.
Step-by-step help
Support can include calm, patient guidance that follows an issue through from start to finish.
Multi-branch use
One customer uses Foodics POS across two branches and says it has made operations smoother and more efficient.
Reporting tools
A review specifically says reporting and integrations were running smoothly.
Tips for a Better Visit
Check terms. Before signing, ask for the contract and cancellation terms in writing; one review says they were unclear before signing.
Confirm setup. If you need the system for an event, confirm who handles installation and on-site support rather than relying on an informal promise.
Test KOTs. For table service, test the full kitchen-order-to-bill workflow before launch because one review reports KOT status problems delaying bills.
Plan inventory. Allow extra time for backend inventory setup via Excel and request training before going live.
Request demos. Ask for step-by-step guidance or video demonstrations during onboarding; one customer found video demos especially clear.
Plan the visit
Practical details
Concord Tower - King Salman Bin Abdulaziz Al Saud St
Al Sufouh - Dubai Media City, Dubai
| Mon | 9:00 AM – 6:00 PM |
| Tue | 9:00 AM – 6:00 PM |
| Wed | 9:00 AM – 6:00 PM |
| Thu | 9:00 AM – 6:00 PM |
| Fri | 9:00 AM – 6:00 PM |
| Sat | Closed |
| Sun | Closed |
Common Concerns
KOT issues
A table-service restaurant reported that the system sometimes shows a KOT as unsent after it has printed, delaying bill generation.
On-site gaps
One event customer had to install the system alone and received no on-site support on the event day.
Slow implementation
A customer reported still not being live 15 days after requesting early implementation.
Contract concerns
A review says cancellation terms were unclear before signing and a two-year contract could not be cancelled after three months of use.
Backend complexity
The system was described as robust but difficult to use for backend inventory setup through Excel.
DXB
LOCAL
LOCAL
The Bottom Line
Foodics is a POS and restaurant-management platform used for sales, inventory and operational workflows. Customers mention using Foodics POS across two branches, and reviews also point to the Foodics inventory training as a useful way to learn the system. Reporting and integrations are specifically described as running smoothly, while several users call the application practical and easy to use.
Training and account support are major parts of the experience. Reviews describe patient, step-by-step explanations, clear video demonstrations and help with opening accounts, hardware and new branches. That support can make onboarding much easier, but it is not consistent across every review.
There are important checks to make before committing. Some customers report slow implementation, missing on-site support and difficulty reaching support after installation. A table-service restaurant also experienced a serious KOT problem: the kitchen had printed and prepared an order, but the bill would not generate because the system still showed the KOT as unsent.
Backend inventory setup through Excel may require extra guidance. Ask for cancellation terms, contract details, installation responsibilities and response expectations in writing. If you run table service or need the system for a fixed-date event, test those workflows before signing a long subscription.