Prompt communication
Several customers describe quick replies and clear updates through the transaction, including during the closing process.
Footprint Real Estate
Business Bay
Footprint Real Estate is a Business Bay agency handling apartment rentals, property purchases and sales. Reviews often describe patient guidance, prompt communication and help with paperwork, making it worth considering when you want support through a Dubai property transaction.
Reputation Score
4.1
★★★★☆
507 ratings
Source: Google Maps
The Good Stuff
Tailored searches
Agents are praised for listening to specific requirements and finding suitable homes without pressuring clients to decide quickly.
Rental support
One renter received help from the property visit through paperwork and move-in, with attention to detail throughout.
Remote handling
A landlord travelling abroad said the agency managed and communicated a rental and sale process without requiring them to be present.
Maintenance help
A renter says the agent helped resolve a maintenance issue after the apartment was rented, rather than stopping at the lease.
Clear fees
A recent renter appreciated a detailed explanation of fees, maintenance and pest control before signing.
Purchase guidance
A buyer was guided through both property and bank procedures, with options matched to their requirements.
Aftercare
One customer specifically valued continued responsiveness after the deal had closed.
Tips for a Better Visit
Document promises. Put every credit, fee arrangement and commitment in the contract rather than relying only on WhatsApp or calls.
Inspect handover. Check cleanliness, fittings, maintenance and air conditioning before moving in; past renters reported problems left unresolved.
Confirm ownership. Ask who has authority from the owner and obtain a reliable contact before paying or signing.
Clarify charges. Before signing a rental, ask for a written breakdown covering fees, maintenance and pest control.
Check support. Ask who will handle maintenance after move-in, since one renter needed help fixing an issue after renting.
Plan the visit
Practical details
Floor 8 Bay Square Building 8
Business Bay - Bay Square, Dubai
| Mon | 10:00 AM – 7:00 PM |
| Tue | 10:00 AM – 7:00 PM |
| Wed | 10:00 AM – 7:00 PM |
| Thu | 10:00 AM – 7:00 PM |
| Fri | 10:00 AM – 7:00 PM |
| Sat | 10:00 AM – 5:00 PM |
| Sun | Closed |
Popular Mentions
apartment rental
Apartment rental is a recurring use case, with one long-term customer describing the agency as their agent since 2019.
buying a property
Customers mention support with buying a property, including guidance through the wider purchase process.
selling my apartment
Apartment sales are another service mentioned in reviews, including support from preparation through completion.
property renewal
The agency also handles property renewals, with one customer describing the process as seamless.
handling all the paperwork
Paperwork assistance is a repeated part of the experience, including during rental move-in.
Common Concerns
Unresolved commitment
One overseas buyer says a promised AED 5,000 goodwill credit for an admin fee remained unresolved for more than a year.
Handover issues
A renter reported a dirty studio with promised fittings and maintenance unfinished at handover.
Follow-up gaps
A customer said the agent stopped responding after receiving commission and the office did not provide help.
Move-in problems
One tenant spent three nights in a hotel because the apartment’s air conditioning was not working at handover.
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The Bottom Line
Footprint Real Estate in Business Bay handles apartment rental, buying a property, selling an apartment and property renewal. The strongest review pattern is hands-on coordination: customers describe agents listening to their requirements, explaining the process and keeping them updated from viewing or paperwork through completion. For renters, the useful details are practical.
One customer received help from the property visit through paperwork and move-in, while another appreciated a clear explanation of fees, maintenance and pest control before signing. Landlords also report that renting out a property and selling it could be managed while travelling, with communication handled remotely. The picture is not entirely consistent.
Some reviews report quick replies, maintenance help and support after closing, but others describe a dirty apartment, incomplete fittings and nonfunctional air conditioning at handover. A separate buyer says a promised AED 5,000 goodwill credit for an admin fee remained unresolved for more than a year. Before committing, inspect the property carefully, confirm who is authorised to represent the owner, and put every promise and fee in writing.
That extra paperwork matters here.