Clean stays
Many guests describe the apartments as spotless, fresh and well-maintained, with listings often matching expectations.
Frank Porter
Barsha Heights
Frank Porter is a Dubai property management company based in Barsha Heights, handling short-term rental stays across areas including Downtown, Business Bay, Marina and Palm Jumeirah. Guests commonly book its furnished apartments for clean spaces, striking city or waterfront views, and responsive help when maintenance issues arise.
Reputation Score
4.4
★★★★☆
2,317 ratings
Source: Google Maps
The Good Stuff
Fast maintenance
AC and other maintenance problems were often handled quickly, including a prompt technician visit that resolved an AC fault.
Strong views
Several properties feature memorable views, including a direct Burj Khalifa panorama and Palm Jumeirah and marina outlooks.
Good transport
Some apartments are especially convenient for getting around, including one described as literally opposite a metro stop.
Family-ready
One family found the apartment fully equipped and thoughtfully prepared for travelling with a toddler.
Flexible stays
A guest extending their stay after changing business plans found the team accommodating and the unit suited to their needs.
Self check-in
Some properties support smooth self check-in, with an agent available on the ground to help guests access the apartment and amenities.
Tips for a Better Visit
Check essentials. On arrival, test hot water and safety equipment immediately; one guest reported no hot water for six days.
Confirm access. Recheck the unit number and entry details before travelling, since one guest received instructions for a different apartment.
Register parking. If driving, ask about car registration before arrival; one guest waited five days and had to rely on security to open the gate.
Compare units. Inspect the specific listing carefully rather than assuming every property is identical; one guest found a second unit in poorer condition on arrival.
Check location. For car-free trips, confirm the exact building’s transport links; one apartment was literally in front of a metro stop.
Plan the visit
Practical details
Sheikha Noora Tower #302
Al Thanyah First - Barsha Heights, Dubai
| Mon | 9:00 AM – 6:00 PM |
| Tue | 9:00 AM – 6:00 PM |
| Wed | 9:00 AM – 6:00 PM |
| Thu | 9:00 AM – 6:00 PM |
| Fri | 9:00 AM – 6:00 PM |
| Sat | 9:00 AM – 6:00 PM |
| Sun | 9:00 AM – 6:00 PM |
Popular Mentions
Dubai Mall
A Burj Khalifa-area apartment was described as within walking distance of Dubai Mall, with a supermarket across the street.
PRIME & NETFLIX
One JBR apartment included PRIME & NETFLIX, useful for relaxed evenings indoors.
pool and beach access
A waterfront rental included pool and beach access as part of the stay.
Dubai Hills Park
A Dubai Hills property was near Dubai Hills Park, including greenery, a kids’ park and a dog park.
Common Concerns
Safety lapse
One guest reported a non-working gas detector, a serious safety issue that left the gas switched off after a delayed response.
Hot water
A family reported having no hot water for six days, despite repeated maintenance visits and requests for a replacement heater.
Wrong access
One booking supplied access details for a different unit, leaving the guests waiting outside after their journey.
Mould complaint
A Palm property review described mould, stained bedding, damp smells and an AC leak, alongside dissatisfaction with the response.
Unclear contact
A review described communication as disjointed because there was no clearly assigned point of contact for coordination.
DXB
LOCAL
LOCAL
The Bottom Line
Frank Porter manages furnished short-term rental apartments across Dubai, with its base in Barsha Heights. Guests book everything from studios to villas in places such as Downtown, Business Bay, Marina, JBR, Palm Jumeirah and Dubai Hills. The strongest pattern is straightforward: clean, comfortable homes, striking views and quick communication when the stay runs smoothly.
Location is a major part of the appeal. Reviews mention a Business Bay apartment with a direct Burj Khalifa view, a JBR home within walking distance of the beach, and another apartment literally in front of a metro stop. Some properties also provide useful extras such as self check-in, fully equipped kitchens, pool and beach access, or access to PRIME & NETFLIX.
Families have praised toddler-friendly preparation and practical building amenities. The experience is not completely consistent, so check the exact unit carefully before booking. Serious reviews report a faulty gas detector, six days without hot water, incorrect access details and mould at one Palm property.
Parking can also need advance attention: one guest waited five days for car registration. Confirm entry instructions, hot water, safety equipment and parking arrangements before arrival, then keep any maintenance request in writing.