Nutella Waffle
The Nutella waffle is a long-standing favourite for at least one regular customer and is repeatedly recommended.
Freez Al Mamzar فريز
Al Mamzar
Freez Al Mamzar فريز is a dessert restaurant in Al Mamzar, tucked inside a petrol station and known for sweet treats such as Nutella waffles and jar shakes. It can suit a late-night dessert stop, though reviews describe a noticeable gap between this branch and other Freez locations.
Reputation Score
4.0
★★★★☆
256 ratings
Source: Google Maps
The Good Stuff
Jar Shakes
Nutella jar shakes are a standout choice for people looking for an especially indulgent drink.
Easy Parking
Being inside a petrol station can make parking convenient, with one review noting it is usually easy to find a space.
Late Cravings
The outlet has been used as a late-night dessert stop when other nearby options were closed.
Delivery Access
Customers have ordered through delivery platforms, including Talabat, when they prefer to enjoy the desserts at home.
What to Eat at Freez Al Mamzar فريز How we choose these items We use AI to find praise and criticism of specific foods and drinks in a selection of Google reviews. For Freez Al Mamzar فريز, this list is based on 50 reviews, not every review of the restaurant. The score is positive reviews minus negative reviews. For example, two positive reviews and one negative review give +1. Each review counts once per item; neutral comments do not change the score. A zero score is not a positive recommendation. “Only neutral feedback” means there are no positive or negative votes. “Mixed feedback” means equal numbers of positive and negative votes. The quotes are examples of what people said, not every comment we counted. We use different reviews where we can. We normally show up to 10 foods and 5 drinks with non-negative scores. Items with the same score stay together. If a tied group would go past the limit, that group and the lower non-negative scores go into Honorable mentions. If an overflowing positive top tie would leave the list empty, we show up to 10 items from that tie and keep the rest in Honorable mentions. Foods and drinks with a negative score are under What to Avoid. Use this as a guide to what reviewers liked, not a guarantee that you will like it too.
Foods and drinks mentioned in reviews of Freez Al Mamzar فريز, ranked by positive reviews minus negative reviews. Zero-score items have no net positive feedback; their labels distinguish neutral-only from mixed feedback.
Food 1
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Nutella crepe Net +2
“We initially ordered a Nutella Crepe and a Kinder Kunafa. However, Freez called up a short while later to advise that the Kunafa wasn’t available. I ended up replacing it with a Kinder Waffle. Both were good. Unfortunately the Nutella and Kinder had spread across the box. The packaging left a lot to be desired. A little improvement needed there for delivery orders (see pictures)”
Positive 2Negative 0
Review excerpts
“We initially ordered a Nutella Crepe and a Kinder Kunafa. However, Freez called up a short while later to advise that the Kunafa wasn’t available. I ended up replacing it with a Kinder Waffle. Both were good. Unfortunately the Nutella and Kinder had spread across the box. The packaging left a lot to be desired. A little improvement needed there for delivery orders (see pictures)”September 2024
Honorable mentions (16)
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Astor crepe Net +1
“I have tried all of the freez branches in Dubai but the Al Mamzar branch is by far the best, the quality is excellent and the portion is great, my favorite is the Astor crepe.”
Positive 1Negative 0
Review excerpts
“I have tried all of the freez branches in Dubai but the Al Mamzar branch is by far the best, the quality is excellent and the portion is great, my favorite is the Astor crepe.”January 2023
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Crepe with mixed chocolate Net +1
“We had a crepe with mixed chocolate, it tasted as usual very good, and they also accept a 15% discount on Esaad card,”
Positive 1Negative 0
Review excerpts
“We had a crepe with mixed chocolate, it tasted as usual very good, and they also accept a 15% discount on Esaad card,”March 2023
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Fudge kunafa chocolate Net +1
“There food and deserts are so delicious and good and the crepes are so good and they made a fudge kunafa chocolate very good and I recommend you to try it the price is 40 aed and the taste is so nice and delicious and there service is so nice and they bring your order so fast and you can order freez on talabat it is Soo good you should come here”
Positive 1Negative 0
Review excerpts
“There food and deserts are so delicious and good and the crepes are so good and they made a fudge kunafa chocolate very good and I recommend you to try it the price is 40 aed and the taste is so nice and delicious and there service is so nice and they bring your order so fast and you can order freez on talabat it is Soo good you should come here”October 2024
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Kinder crepe Net +1
“one of the must recommended items from the menu is Kinder Crepe and the Pistachio Crepe.”
Positive 1Negative 0
Review excerpts
“one of the must recommended items from the menu is Kinder Crepe and the Pistachio Crepe.”September 2018
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Kinder waffle Net +1
“We initially ordered a Nutella Crepe and a Kinder Kunafa. However, Freez called up a short while later to advise that the Kunafa wasn’t available. I ended up replacing it with a Kinder Waffle. Both were good. Unfortunately the Nutella and Kinder had spread across the box. The packaging left a lot to be desired. A little improvement needed there for delivery orders (see pictures)”
Positive 1Negative 0
Review excerpts
“We initially ordered a Nutella Crepe and a Kinder Kunafa. However, Freez called up a short while later to advise that the Kunafa wasn’t available. I ended up replacing it with a Kinder Waffle. Both were good. Unfortunately the Nutella and Kinder had spread across the box. The packaging left a lot to be desired. A little improvement needed there for delivery orders (see pictures)”September 2024
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Kunafa cup Net +1
“Update: We tried the kunafa cup and crepe. If you haven’t tried it yet, you are definitely missing out. Priced at AED45 each, it is totally worth every penny.”
Positive 1Negative 0
Review excerpts
“Update: We tried the kunafa cup and crepe. If you haven’t tried it yet, you are definitely missing out. Priced at AED45 each, it is totally worth every penny.”September 2024
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Mini pan cakes with nutttela and lotus mix Net +1
“This place is dessert heaven. The Nutella jar shakes are a treat to sweet tooths. The staff is very friendly. I'd recommend the mini pan cakes with nutttela and lotus mix.”
Positive 1Negative 0
Review excerpts
“This place is dessert heaven. The Nutella jar shakes are a treat to sweet tooths. The staff is very friendly. I'd recommend the mini pan cakes with nutttela and lotus mix.”July 2021
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Nutella jar shakes Net +1
“This place is dessert heaven. The Nutella jar shakes are a treat to sweet tooths. The staff is very friendly. I'd recommend the mini pan cakes with nutttela and lotus mix.”
Positive 1Negative 0
Review excerpts
“This place is dessert heaven. The Nutella jar shakes are a treat to sweet tooths. The staff is very friendly. I'd recommend the mini pan cakes with nutttela and lotus mix.”July 2021
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Nutella waffle Net +1
“Nutella waffle has always been my favourite. This is the Best place in dubai for waffles. Must try !”
Positive 1Negative 0
Review excerpts
“Nutella waffle has always been my favourite. This is the Best place in dubai for waffles. Must try !”April 2024
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Pistachio crepe Net +1
“one of the must recommended items from the menu is Kinder Crepe and the Pistachio Crepe.”
Positive 1Negative 0
Review excerpts
“one of the must recommended items from the menu is Kinder Crepe and the Pistachio Crepe.”September 2018
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Valentine crêpe Net +1
“Highly recommended! It’s chocolate is so delicious specially the valentine crêpe. 😍”
Positive 1Negative 0
Review excerpts
“Highly recommended! It’s chocolate is so delicious specially the valentine crêpe. 😍”January 2024
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Waffle with nutella and strawberries Net +1
“It is the perfect place for midnight cravings but my order didn't live up to the mark of Freez. I ordered a Waffle with nutella and strawberries but the Nutella and the waffle were so hot that the the strawberries lost its taste. Over all 7/10.”
Positive 1Negative 0
Review excerpts
“It is the perfect place for midnight cravings but my order didn't live up to the mark of Freez. I ordered a Waffle with nutella and strawberries but the Nutella and the waffle were so hot that the the strawberries lost its taste. Over all 7/10.”September 2022
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Waffle with nutrella and pista Net +1
“One of the best dessert restaurant in dubai. Waffle with nutrella and pista must try item.”
Positive 1Negative 0
Review excerpts
“One of the best dessert restaurant in dubai. Waffle with nutrella and pista must try item.”December 2023
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Happiness cake Net 0
Mixed feedback
“Loved their Pistachio milkshake jar & Happiness cake. The staff and customer service is good. The interior and ambiance is also nice. Would go back to try more items on the menu.”
Positive 1Negative 1
Review excerpts
“Loved their Pistachio milkshake jar & Happiness cake. The staff and customer service is good. The interior and ambiance is also nice. Would go back to try more items on the menu.”September 2018
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Pistachio lava cake Net 0
Mixed feedback
“One of the most hyped up dessert places and they truly stand up to their reputation. Lovely service and such nice staff that you'd like to sit here forever. Try the pistachio lava cake and slushies.”
Positive 1Negative 1
Review excerpts
“One of the most hyped up dessert places and they truly stand up to their reputation. Lovely service and such nice staff that you'd like to sit here forever. Try the pistachio lava cake and slushies.”October 2020
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Red velvet dessert Net 0
Only neutral feedback
“Tried the red velvet dessert from Freez — it looked amazing and was pretty good, but a bit average in taste.”
Positive 0Negative 0Neutral 1
Drinks 1
-
Pistachio milkshake jar Net +1
“Loved their Pistachio milkshake jar & Happiness cake. The staff and customer service is good. The interior and ambiance is also nice. Would go back to try more items on the menu.”
Positive 1Negative 0
Review excerpts
“Loved their Pistachio milkshake jar & Happiness cake. The staff and customer service is good. The interior and ambiance is also nice. Would go back to try more items on the menu.”September 2018
What to Avoid (10)
Food 10
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Adore me Net −1
“Very bad tasted brownie, we ate Adore me from there as Dine in and the taste was very bad of the brownie, so when we asked they said this is brownie cake not brownie thats y its like this, and then i brought kinder brownie for take a way and the same thing INSIDE OF THE BROWNIE IS LIKE NOT COOKED AND TASTESS VERY VERY VERY BADDDD.”
Positive 0Negative 1
Critical review excerpts
“Very bad tasted brownie, we ate Adore me from there as Dine in and the taste was very bad of the brownie, so when we asked they said this is brownie cake not brownie thats y its like this, and then i brought kinder brownie for take a way and the same thing INSIDE OF THE BROWNIE IS LIKE NOT COOKED AND TASTESS VERY VERY VERY BADDDD.”May 2026
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Brownie Net −1
“Very bad tasted brownie, we ate Adore me from there as Dine in and the taste was very bad of the brownie, so when we asked they said this is brownie cake not brownie thats y its like this, and then i brought kinder brownie for take a way and the same thing INSIDE OF THE BROWNIE IS LIKE NOT COOKED AND TASTESS VERY VERY VERY BADDDD.”
Positive 0Negative 1
Critical review excerpts
“Very bad tasted brownie, we ate Adore me from there as Dine in and the taste was very bad of the brownie, so when we asked they said this is brownie cake not brownie thats y its like this, and then i brought kinder brownie for take a way and the same thing INSIDE OF THE BROWNIE IS LIKE NOT COOKED AND TASTESS VERY VERY VERY BADDDD.”May 2026
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Crazy brownie cake with ice-cream Net −1
“Crazy Brownie cake with ice-cream. Taste of the product from this store was different and not so great like the one from our regular barsha store.”
Positive 0Negative 1
Critical review excerpts
“Crazy Brownie cake with ice-cream. Taste of the product from this store was different and not so great like the one from our regular barsha store.”August 2025
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Creps with nutela and cheese Net −1
“I buy creps with nutela and cheese but. The taste was. Very bad. I think the cheese was poor and they didn't want to refund my money also the treatment was very bad and offensive 😕 the mamzar branche inside petrol station”
Positive 0Negative 1
Critical review excerpts
“I buy creps with nutela and cheese but. The taste was. Very bad. I think the cheese was poor and they didn't want to refund my money also the treatment was very bad and offensive 😕 the mamzar branche inside petrol station”March 2026
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Kinder brownie Net −1
“Very bad tasted brownie, we ate Adore me from there as Dine in and the taste was very bad of the brownie, so when we asked they said this is brownie cake not brownie thats y its like this, and then i brought kinder brownie for take a way and the same thing INSIDE OF THE BROWNIE IS LIKE NOT COOKED AND TASTESS VERY VERY VERY BADDDD.”
Positive 0Negative 1
Critical review excerpts
“Very bad tasted brownie, we ate Adore me from there as Dine in and the taste was very bad of the brownie, so when we asked they said this is brownie cake not brownie thats y its like this, and then i brought kinder brownie for take a way and the same thing INSIDE OF THE BROWNIE IS LIKE NOT COOKED AND TASTESS VERY VERY VERY BADDDD.”May 2026
-
Kinder ice cream Net −1
“Tried the Kinder Ice Cream. It's basically vanilla or similar testing scoop with melted Kinder chocolate sauce (or similar tasting) with a single bar of Kinder. Everything was going fine until I tried the Kinder bar which tasted nothing like Kinder.”
Positive 0Negative 1
Critical review excerpts
“Tried the Kinder Ice Cream. It's basically vanilla or similar testing scoop with melted Kinder chocolate sauce (or similar tasting) with a single bar of Kinder. Everything was going fine until I tried the Kinder bar which tasted nothing like Kinder.”October 2019
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Molten cake Net −1
“Doesn’t really taste as good & why is my molten cake in a cup??????”
Positive 0Negative 1
Critical review excerpts
“Doesn’t really taste as good & why is my molten cake in a cup??????”October 2025
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Positive cake Net −1
“My family was a big fan of Freez’s positive cake. It was like a weekend tradition to order this. We would have ordered at least 30+ cakes just last year. However, I had a really bad experience today. They changed the packaging which changed the entire layering of the cake making it quite dry.”
Positive 0Negative 1
Critical review excerpts
“My family was a big fan of Freez’s positive cake. It was like a weekend tradition to order this. We would have ordered at least 30+ cakes just last year. However, I had a really bad experience today. They changed the packaging which changed the entire layering of the cake making it quite dry.”February 2025
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Red velvet cake Net −1
“Not atall worth the money the red velvet cake was dry icecream was tasteless and had a weird taste .”
Positive 0Negative 1
Critical review excerpts
“Not atall worth the money the red velvet cake was dry icecream was tasteless and had a weird taste .”August 2025
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Sushi red velvet crepe Net −1
“We ordered a crepe from there, the “sushi red velvet crepe”. And they serve it to us.. (please note, we are eager and excited!) Then we look at the crepe and its just a ball of dough not even cooked properly Pathetic taste isnt even the concern, what matters is how the staff responds to us!”
Positive 0Negative 1
Critical review excerpts
“We ordered a crepe from there, the “sushi red velvet crepe”. And they serve it to us.. (please note, we are eager and excited!) Then we look at the crepe and its just a ball of dough not even cooked properly Pathetic taste isnt even the concern, what matters is how the staff responds to us!”November 2021
Tips for a Better Visit
Try Truffle. If you order the truffle, ask for it to be warmed slightly; this preparation was specifically recommended by a customer.
Check Availability. Confirm that your chosen dessert is available before finalising a delivery order, as one customer had to replace an unavailable Kinder Kunafa.
Inspect Delivery. For delivery, check the presentation on arrival: a customer said the Nutella and Kinder toppings had spread across the box.
Use Station Parking. The petrol-station setting may be useful for a quick stop, since a review found parking usually uncomplicated there.
Compare Branches. If you already know Freez from another location, keep expectations flexible because several reviewers found Mamzar’s taste and service different.
Plan the visit
Practical details
Inside Enoc Petrol - Cairo St
Al Mamzar - Deira, Dubai
| Mon | 11:00 AM – 12:30 AM |
| Tue | 11:00 AM – 12:30 AM |
| Wed | 11:00 AM – 12:30 AM |
| Thu | 11:00 AM – 12:30 AM |
| Fri | 12:00 PM – 2:00 AM |
| Sat | 11:00 AM – 12:30 AM |
| Sun | 11:00 AM – 12:30 AM |
Common Concerns
Inconsistent Quality
Several recent reviews report undercooked crepes or brownies, including brownie interiors described as not cooked and unpleasant-tasting.
Rude Service
Recent customers repeatedly describe the Mamzar staff as unwelcoming, rude or dismissive when they raised concerns.
Stale Cakes
Some customers found cakes dry, old or not fresh, including red velvet and other branch-speciality cakes.
Poor Value
Portions have been criticised as too small for the price, with one customer specifically objecting to the value of a waffle.
Dine-In Disruption
One visit became unpleasant when dine-in was unavailable because of pest control, but customers were only told after ordering.
DXB
LOCAL
LOCAL
The Bottom Line
Freez Al Mamzar فريز is a dessert stop in Al Mamzar, located inside a petrol station. The menu centres on indulgent sweets and drinks: reviewers mention Nutella waffles, Nutella crepes, jar shakes, pistachio lava cake and kunafa desserts. It is also used for late-night cravings and takeaway or delivery orders.
There are some appealing specifics. Nutella waffle is a repeat favourite, while Nutella jar shakes are described as a treat for a serious sweet tooth. Older reviews also mention generous portions, attractive presentation, iced coffee, slushies and easy parking at the petrol station.
Delivery through platforms such as Talabat is available according to one customer. The main caution is inconsistency, especially in recent feedback. Customers describe undercooked crepes and brownies, dry or stale cakes, tasteless ice cream and portions that do not always match the price.
Service complaints are also unusually frequent, with reports of rude or dismissive staff. One visit found dine-in unavailable because of pest control, communicated only after ordering. If you go, check availability first, inspect delivery packaging and consider a simpler favourite such as the Nutella waffle; expectations may differ from other Freez branches.