Product Range
Reviews describe a broad selection of fresh groceries, snacks and household essentials for routine shopping.
Freshmart Supermarket- Al Barsha, Behind MOE
Al Barsha
Freshmart is a neighbourhood supermarket in Al Barsha for everyday groceries, snacks and household essentials. Customers also use its home-delivery service, though reviews suggest delivery reliability varies considerably, so in-store shopping may be the safer choice when timing matters.
Reputation Score
2.8
★★★☆☆
108 ratings
Source: Google Maps
The Good Stuff
Convenient Location
Its Al Barsha location is described as convenient for quick shopping trips.
Weekly Offers
One regular customer says the store has attractive offers every week.
Helpful Staff
Some shoppers report friendly, supportive service from branch staff and supervisors.
Fast Delivery
A few customers report quick deliveries, including one who says their orders have consistently arrived fast.
Tips for a Better Visit
Avoid Urgency. Allow plenty of time for delivery: several reviews describe long delays, including orders taking more than two hours.
Check Receipts. Compare shelf or offer prices with the receipt before leaving; shoppers have reported checkout prices that did not match.
Inspect Freshness. Check dates and condition carefully, especially for poultry and packaged produce, given reports of expired or unpleasant-smelling items.
Check Odour. If the smell is off when you enter, take extra care around fish, meat, vegetables and chilled products.
Allow Checkout Time. Expect possible queues or slower assistance at the cashier, as one review repeatedly found too few staff there.
Plan the visit
Practical details
Building Rabwah-2, Shop No.9 - behind Mall Of Emirates
Al Barsha First - Al Barsha, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Popular Mentions
mixed leaf salad
A customer questioned whether a packaged mixed leaf salad was actually fresh.
chappathi
Chappathi is mentioned in a complaint about an expired packet that was later replaced.
orange
A customer bought an orange advertised on offer and reported a price discrepancy.
Rufina fish sauce
Rufina fish sauce is mentioned in a checkout-price complaint.
6pcs water
Bottled water sold as a six-piece pack is mentioned in a price comparison complaint.
Common Concerns
Late Deliveries
Multiple reviews describe orders arriving one to four hours late, or not arriving at all.
Staff Attitude
Several shoppers report rude or dismissive behaviour from cashiers, delivery staff and customer-service handlers.
Strong Odour
Reviews repeatedly mention a sewage or rotten-fish smell, including around the fish, meat and vegetables sections.
Price Mismatches
Customers report shelf or promotional prices differing from checkout prices, and some items lacking visible labels.
Thin Staffing
One regular visitor says there are often too few employees, particularly at the cashier counter.
DXB
LOCAL
LOCAL
The Bottom Line
Freshmart is an Al Barsha supermarket for routine grocery runs, with fresh groceries, snacks and household essentials on the shelves. Reviews also mention specific buys such as chappathi, oranges, Rufina fish sauce and bottled water, making it the sort of place people use for quick top-up shopping rather than a specialised food destination. There are some practical positives.
A customer describes the store as clean, organised and stocked with a wide variety, while others mention weekly offers, friendly branch staff and a convenient location. A few delivery users report fast service, and WhatsApp support is praised for replying quickly. The bigger concern is consistency.
Many customers describe home deliveries arriving very late, missing items or failing to arrive; one waited more than two hours, while another was unable to pay when the card-machine roll ran out. In-store, reviews complain about rude cashiers, limited staffing and poor follow-up. Check prices and receipts carefully: shoppers report shelf or promotional prices changing at checkout, including Rufina fish sauce.
Also pay attention to freshness and smell, with repeated complaints about a strong sewage or rotten-fish odour and isolated reports of expired or unpleasant poultry. For anything time-sensitive, shopping in person and checking items before paying looks less risky than ordering delivery.