No deposit
Many customers rented without a deposit or security deposit, reducing the upfront cost and wait for a refund.
Friendly Cars Dubai
Business Bay
Friendly Cars Dubai is a car rental agency in Business Bay, with vehicles ranging from compact sedans to premium SUVs. Reviews highlight deposit-free rentals, airport or hotel delivery, and Russian-speaking support that explains UAE driving, parking and toll rules before you set off.
Reputation Score
5.0
★★★★★
257 ratings
Source: Google Maps
The Good Stuff
Russian support
Russian-speaking managers are available through WhatsApp and Telegram, making booking and UAE driving guidance easier for Russian-speaking renters.
Airport delivery
Customers reported airport delivery and collection at agreed times, including direct handover on arrival and return before departure.
Clear handover
Staff commonly record the vehicle condition on video, including minor damage, so both sides have a record at pickup.
Fast returns
Several reviews describe quick returns, including one completed in five minutes and others handled remotely or at the airport.
Vehicle upgrades
When an MG3 was unavailable because of technical issues, one customer received a higher-class replacement at no extra charge.
Included cover
Reviews mention full insurance or CDW included by default, with broader options such as Super Casco and theft protection also available.
Child seat
A customer travelling with a child received a car seat with a 2024 rental model.
Tips for a Better Visit
Film pickup. Ask for a condition video at handover; one customer had minor damage recorded and sent via Telegram.
Clarify extras. Confirm tolls, fuel, washing and airport fees before booking; one return included separate toll-road and fuel charges.
Bring cables. If you need CarPlay, bring a suitable USB cable: one Elantra review says the connection was wired only.
Send documents. Provide driver-document scans before pickup where possible; a customer said this saved time when signing the contract.
Learn parking. Ask for a briefing on parking and toll rules; staff helped customers with parking accounts and explained local restrictions.
Allow buffer. Leave extra time for airport collection because one reviewer reported waits of up to 20 minutes.
Plan the visit
Practical details
Main Office — Al Mustaqbal St, Business Bay, The Baygate Tower, Dubai • Rental Office — 7, 24A Street, Al-Kuz Industrial 1, Hadaek Mohammed Bin Rashid
Business Bay, Dubai
| Mon | 8:00 AM – 9:00 PM |
| Tue | 8:00 AM – 9:00 PM |
| Wed | 8:00 AM – 9:00 PM |
| Thu | 8:00 AM – 9:00 PM |
| Fri | 8:00 AM – 9:00 PM |
| Sat | 8:00 AM – 9:00 PM |
| Sun | 8:00 AM – 9:00 PM |
Popular Mentions
Ford Mustang
The Ford Mustang is one of the sporty rental choices mentioned, with a customer highlighting deposit-free terms, full insurance and airport pickup.
Mini Cooper S Cabrio
A customer used the Mini Cooper S Cabrio for a short Dubai trip, covering about 1,000 km in three and a half days.
Audi Q7
A family of four switched to an Audi Q7 for the second week and described it as practically new, with around 9,000 kilometres recorded.
Chevrolet Tahoe
The Chevrolet Tahoe appeared as a 2024 rental model, with the reviewer describing it as well-maintained and competitively priced.
MG ZS
The MG ZS was rented with full insurance for five days, then extended by another day without difficulty.
Airport pickup
Airport pickup and return are recurring options in the reviews, including a Mustang rental booked with full insurance and no deposit.
Common Concerns
Fine dispute
One reviewer disputed a traffic-fine demand and said no payment proof was supplied; clarify how fines are verified and settled before booking.
Airport fee
One review reported a very large airport pickup charge, so confirm airport collection fees and payment terms in writing.
Pickup delays
A reviewer said the collection manager could be slow, with waiting times of up to 20 minutes.
Mirror visibility
One renter found the tinting and a marked, mismatched left mirror impaired visibility, especially at night and in underground parking.
Fuel use
The Dodge Challenger was enjoyable but had high fuel consumption, which is worth budgeting for.
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The Bottom Line
Friendly Cars Dubai is a Business Bay car rental agency aimed at travellers who want a straightforward booking and handover. You can rent everything from an MG3 or VW Passat to larger vehicles such as the Nissan Xterra and Audi Q7, with airport and hotel delivery mentioned repeatedly in the reviews. Deposit-free rentals are the clearest draw, especially for customers using Russian bank cards.
Communication is a strong part of the experience. Russian-speaking staff stay available on WhatsApp or Telegram, explain UAE driving, parking, fuel and toll rules, and often send a video record of the car’s condition at pickup. Returns are usually described as quick, including remote collection and airport drop-off.
Customers also mention full insurance or CDW, child-seat provision, and occasional upgrades when the booked vehicle is unavailable. Check the final cost carefully. Toll roads, fuel and car washing can be charged separately, and airport collection may carry a fee.
One review also raised a serious dispute over an alleged traffic fine and missing payment proof; although this conflicts with other accounts describing official documents and transparent toll printouts, it is a reason to request written terms and receipts. A Challenger renter also noted high fuel consumption.