Airport Delivery
Customers report on-time delivery and collection at airports, including Al Maktoum Airport and direct airport handovers.
Friends Car Rental
DIFC
Friends Car Rental is a DIFC-based car rental agency covering everyday cars, SUVs and luxury models. Reviews highlight airport and hotel delivery, including a clean Mercedes C-Class and a Range Rover delivered on time for travellers who want a straightforward rental.
Reputation Score
4.7
★★★★★
254 ratings
Source: Google Maps
The Good Stuff
Clean Cars
Reviews describe cars as clean, sanitised and sometimes practically new, including a Nissan Patrol and Mercedes C-Class.
Deposit Returns
Several customers received deposits back, though reported timing ranged from immediately to 25 days.
Luxury Choice
The fleet includes review-mentioned Range Rover, Mercedes G-Class, Audi A6 and sports cars alongside affordable options.
Flexible Delivery
Hotel delivery and collection can be arranged around the customer's preferred location and timing, according to multiple reviews.
Responsive Support
One customer said messages were answered even after midnight, while other reviews describe quick replies during the rental process.
No-Deposit Option
Reviews specifically mention renting a sports car and an SUV without a security deposit.
Tips for a Better Visit
Inspect Damage. Photograph the car and clarify damage charges before driving away, given one review about a 1750 kerb-damage bill.
Check Salik. Confirm the car's Salik balance and how usage is settled before signing, as one renter was charged 115.
Confirm Refunds. Ask about early-return and extension refunds in writing before paying upfront; one customer received no refund after returning early.
Allow Buffer. Confirm vehicle availability shortly before collection and leave contingency time, since one booking was unavailable 30 minutes before pickup.
Track Deposit. Keep the invoice and follow up on the deposit: reviews mention returns taking four weeks and 25 days, despite other quicker refunds.
Check Photos. Compare the delivered car with the booking photos; one Range Rover arrived with silver rather than black rims.
Plan the visit
Practical details
Rs3, Rose, Al Murooj Complex - Al Mustaqbal St
Trade Center Second - DIFC, Dubai
| Mon | 10:00 AM – 10:00 PM |
| Tue | 10:00 AM – 10:00 PM |
| Wed | 10:00 AM – 10:00 PM |
| Thu | 10:00 AM – 10:00 PM |
| Fri | 10:00 AM – 10:00 PM |
| Sat | 10:00 AM – 10:00 PM |
| Sun | 10:00 AM – 10:00 PM |
Popular Mentions
Nissan Petrol
A reviewer rented a Nissan Patrol and said it was clean, sanitised and a newer model.
convertible
One customer specifically enjoyed a convertible and said they would rent it again on a return visit to Dubai.
Common Concerns
Damage Charge
One customer disputed paying 1750 for small kerb damage and a further 115 for Salik balance.
Refund Policy
An early return after a broken leg received no refund, including for the unused extended week.
Deposit Delays
Although deposits were returned in several cases, reviews mention waits of four weeks and 25 days.
Vehicle Condition
One review reported a dirty interior, exterior scratches and dents, strange engine noises, and a slow response.
Availability Issue
A customer was told 30 minutes before collection that the booked car was unavailable and received no alternative.
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The Bottom Line
Friends Car Rental in DIFC is worth considering if you want a rental delivered to an airport or hotel rather than collecting it yourself. Reviews cover a wide range of vehicles, from a clean, nearly new Mercedes C-Class to a Range Rover, Mercedes G-Class, Audi A6, Nissan Patrol and convertible. Customers also mention weekly and monthly rentals, affordable cars, SUVs and sports cars.
Convenience is the strongest pattern. Several renters describe on-time airport or hotel delivery, easy collection, quick replies and clear invoices showing items such as Salik or fines. Some customers rented without a security deposit, and one reviewer said the company was the cheapest after comparing competitors.
Cars were often described as clean, sanitised and in excellent condition. There are important details to pin down before you pay. Deposit returns were reported as immediate in one case but took 25 days or four weeks in others.
One customer disputed a 1750 charge for small kerb damage plus 115 for Salik, while another received no refund after returning early because of a broken leg. A separate review reported a dirty, damaged car with engine noise, and another described a last-minute availability failure. Photograph the vehicle, check Salik, confirm refund terms and verify the exact car delivered.