Genuine parts
A customer reported buying genuine parts and being served quickly without a long wait.
FUSO Vehicles Service & Parts - Umm Ramool Dubai - Al Habtoor Motors
Al Garhoud
FUSO Vehicles Service & Parts in Al Garhoud is a workshop for truck and bus servicing, vehicle repairs and genuine parts. Reviews mention support for big trucks and vehicles, plus a parts counter where one customer was served quickly.
Reputation Score
4.5
★★★★★
238 ratings
Source: Google Maps
The Good Stuff
Truck repairs
The workshop is described as handling big trucks and vehicles, with an on-site operation team ready to help.
Free parking
One review notes free parking outside the building and a sitting area inside.
Helpful advisors
Several customers praised the service advisors and their guidance during visits.
Timely service
Some customers reported getting their vehicles on time or receiving service before the promised date.
Tips for a Better Visit
Allow time. Plan for a long visit: one customer waited two hours after a 10 AM appointment, while others reported all-day inspections.
Get updates. Ask for a written inspection report and a clear repair timeline before leaving the vehicle.
Confirm contact. Do not rely on a single phone call; several customers reported unanswered calls to the service advisor and customer desk.
Arrive early. For scheduled work, arriving early may help: an older review specifically advises reaching early for appointments.
Check parts hours. If you need spare parts, verify the opening hours first; one review says the parts division was closed on Friday despite the online listing.
Use parking. Free parking is reported outside the building, so you can plan to bring the vehicle directly to the workshop.
Plan the visit
Practical details
AL HABTOOR MOTORS - 5th St
Umm Ramool, Dubai
| Mon | 8:00 AM – 5:00 PM |
| Tue | 8:00 AM – 5:00 PM |
| Wed | 8:00 AM – 5:00 PM |
| Thu | 8:00 AM – 5:00 PM |
| Fri | 8:00 AM – 5:00 PM |
| Sat | 8:00 AM – 5:00 PM |
| Sun | 8:00 AM – 5:00 PM |
Popular Mentions
Fuso Canter
A customer specifically mentions bringing a Fuso Canter with a persistent SAM warning-light issue.
Mitsubishi Euro 5 model
One review mentions the Mitsubishi Euro 5 pickup and criticises its pickup performance and maintenance cost.
Common Concerns
Phone response
Multiple customers said calls and messages went unanswered, making it difficult to arrange service or follow up.
Long inspections
Several reviews describe waiting most of the day just for inspection, including a two-hour wait after a 10 AM appointment.
Poor follow-up
Customers have reported missing inspection reports, bills and updates while their vehicles remained at the workshop.
Diagnosis delays
A FUSO Canter owner said a SAM warning light remained unresolved for a year despite repeated visits.
Maintenance cost
One customer found the Mitsubishi Euro 5 pickup's maintenance cost large and its pickup performance imperfect.
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The Bottom Line
FUSO Vehicles Service & Parts in Al Garhoud is aimed at commercial-vehicle owners who need truck or bus servicing, repairs and parts. Reviews specifically mention work on big trucks and vehicles, while another customer bought genuine parts and was served quickly. The business is worth considering when genuine components and manufacturer-linked workshop support matter.
The experience is uneven. Some customers describe helpful service advisors, good communication and vehicles returned on time. There is also free parking outside and a sitting area inside, useful if you are bringing a larger vehicle in for work.
The main caution is time and follow-up. Several customers say the inspection took the whole day, even with an appointment; one waited two hours after booking for 10 AM. Others reported unanswered calls, missing inspection reports, delayed bills and little information while vehicles stayed at the workshop.
A FUSO Canter owner said a SAM warning light remained unresolved after repeated visits over a year. Call and confirm the process before arriving, but do not depend on phone contact alone. Ask for a written inspection report, a realistic completion date and a clear update process.
Spare-parts hours also deserve checking: one review says the division was closed on Friday despite the online listing.