Roadside help
When a rented car’s battery died, the team drove to Sharjah and replaced it without delay.
Future Star Rent A Car
Al Qusais
Future Star Rent A Car is a car rental agency in Al Qusais offering daily, weekly and monthly rentals. Reviews mention quick booking, home delivery and cars such as the MG-GT; experiences vary sharply, so inspect the vehicle and clarify deposit arrangements before committing.
Reputation Score
3.2
★★★☆☆
237 ratings
Source: Google Maps
The Good Stuff
Well maintained
Some customers report clean, well-maintained cars and reliable service, including after longer use.
Quick process
One customer described the rental process as relatively quick and seamless, with fees explained before booking.
Competitive rates
A customer found the rental pricing competitive compared with other car rental companies nearby.
Home delivery
Home delivery and collection were reported as convenient by one customer.
Vehicle choice
The fleet has been described as including both higher-end vehicles and more affordable options; one customer rented an MG-GT.
Tips for a Better Visit
Inspect first. Before accepting the car, match it to the booking and check cleanliness; one customer received a different car smelling of cigarettes.
Confirm refunds. Get the deposit timeline and return method in writing; one reviewer’s expected 21-day refund stretched to a month.
Plan collection. Ask how the deposit will be returned before booking, especially if you work regular office hours and cannot easily visit the office.
Check documents. Verify the vehicle’s registration card and insurance before driving; one customer said both were unavailable for their car.
Test the AC. Test the air conditioning before taking a monthly rental, as customers have reported non-working AC during summer.
Plan the visit
Practical details
+97142647030, Office no: 215, 2nd Floor, Ali Bel Hub Building, Al Qusais Damascus Road, Opposite Dubai Oasis Residence Same Building of Dubai Driving Center
Al Qusais Ind. First, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Popular Mentions
Maintenance support
One longer-term customer said maintenance support was handled immediately when needed.
Delivered the car
Home delivery and collection were part of one customer’s rental experience.
Common Concerns
Refund delays
Deposit refunds are the clearest recurring concern, with reports of waits from several weeks to more than two months.
Poor communication
Some customers say the company stopped replying to WhatsApp messages and calls when they pursued refunds or complaints.
Vehicle condition
Reviews describe old, dirty or heavily worn cars, including complaints about very high mileage and poor maintenance.
AC problems
Non-working air conditioning appears in several reviews, including a customer who paid for a full month without working AC.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
1000 aed
car
“I paid 1000 aed for the car understandably cheaper option but that does not mean i drive a dying car without Reg card and Insurance”Google review · April 2025
AED 500
deposit
“They have kept my AED 500 deposit for over a month, and are not responding to messages”Google review · September 2018
50 dirhams
drop off place for the deposit
“When I arranged a drop off place for the deposit, they had charged 50 dirhams for that service”Google review · May 2018
DXB
LOCAL
LOCAL
The Bottom Line
Future Star Rent A Car in Al Qusais handles daily, weekly and monthly rentals. Customers have used it for short bookings and longer monthly rentals, and reviews mention quick processing, home delivery and a choice ranging from reasonable cars to higher-end models. One customer specifically rented an MG-GT at what they considered a reasonable price.
The experience is inconsistent. Some renters describe friendly staff, well-maintained cars and fast help, including a battery replacement carried out in Sharjah without delay. Others report old or dirty vehicles, cars with very high mileage, faulty air conditioning and difficulty changing a problem vehicle.
These issues matter more on a monthly rental, where a breakdown or unusable AC can affect the whole booking. Treat the deposit process as the main point to verify. Multiple reviews describe refunds taking weeks, a month, or longer, sometimes with calls and WhatsApp messages unanswered.
Ask for the refund timeline, collection or transfer method and every pickup, drop-off and fuel charge in writing. Before driving away, compare the supplied car with your booking, inspect its condition, test the AC and check the registration and insurance documents.