Spacious rooms
Several guests describe the rooms as big or spacious, with comfortable beds and straightforward furnishings.
Deira
Galaxy Star Hotel is a budget stay in Deira, with reviews highlighting spacious, clean rooms, strong Wi-Fi and welcoming service. It suits travellers who want straightforward accommodation near shops, restaurants, Gold Souq metro and bus connections, though the busy surroundings and inconsistent upkeep deserve attention.
Source: Google Maps
Several guests describe the rooms as big or spacious, with comfortable beds and straightforward furnishings.
Guests often found reception, housekeeping and room-service teams friendly, attentive and willing to help.
One guest specifically reported strong Wi-Fi alongside clean towels, soft pillows and a comfortable comforter.
Reviews describe the room price as budget-friendly or acceptable for the facilities provided.
The hotel is described as close to Gold Souq metro and bus connections, useful for getting around without a car.
Positive reviews mention rooms being serviced daily and housekeeping keeping them tidy and comfortable.
Confirm location. Check the listing map before booking: one guest said the property was presented as Palm Deira but was actually in Deira.
Ask about parking. If you are driving, ask about parking in advance; a review says in-house parking is unavailable and nearby parking is difficult.
Expect noise. Bring a plan for street noise if you are a light sleeper, as the hotel sits within a busy neighbourhood and market.
Check breakfast. Confirm breakfast timing and menu before relying on it: one review describes a fixed, limited menu delivered to the room after 8:30am.
Test air-conditioning. Check the air-conditioning as soon as you arrive; one guest said it was too hot to stay and left without using the confirmed booking.
Plan the visit
One booking was replaced with another hotel, where the guest reported dirt, cockroaches and missing towels and toilet paper.
A repeat guest reported bed bugs and cockroaches and said pest control was still needed.
Some guests found dust, dirty sheets, un-fresh linens or bathrooms that had not been properly scrubbed.
The market setting brings crowding, heavy traffic and noise, which several guests found disruptive.
Guests report that the hotel has no free in-house parking and that finding a space nearby is difficult.
The Bottom Line
Galaxy Star Hotel is a budget property in Deira that appeals most to travellers who want a large, clean room and easy access to the Gold Souq area. Guests mention comfortable beds, strong Wi-Fi, clean towels and basic facilities, while several long-stay and repeat visitors found housekeeping and reception helpful. The rooms are straightforward rather than luxurious, but some reviewers considered the pricing good for the value.
Location is a practical strength if you are shopping or using public transport. Shops, restaurants and supermarkets are outside, and reviews place Gold Souq metro and the bus station within walking distance. The trade-off is a crowded market setting with heavy traffic and noticeable noise.
Parking is another weak point: guests report no free in-house parking and difficulty finding a space nearby. The biggest caution is inconsistency. Many reviews call the rooms spotless, yet others report dirty sheets, poor bathroom cleaning, a strong smell, bed bugs or cockroaches.
One guest was moved to another hotel because of overbooking and found that replacement property unacceptable. Check the room, towels, air-conditioning and booking location on arrival. Breakfast is not a buffet according to one review; it was a fixed, limited menu delivered to the room after 8:30am.