Hands-on training
Customers say the POS training is clear, patient and informative, helping teams use the device confidently.
Geidea Payment LLC
Trade Centre
Geidea Payment LLC is a payment service provider in Trade Centre, supplying POS terminals and business payment tools. Reviews highlight smooth installation, hands-on POS training and quick replacement support, making it worth considering for businesses setting up or changing their card-payment equipment.
Reputation Score
4.8
★★★★★
1,097 ratings
Source: Google Maps
The Good Stuff
Smooth setup
Several reviews describe POS setup as smooth, with devices that are fast, reliable and easy to use.
Quick replacements
A faulty machine was checked and replaced quickly, and other reviews also describe efficient terminal replacements.
Fast delivery
One new business received its machine within a single working week after being guided through the application process.
Clear explanations
Reviewers repeatedly mention detailed explanations of machine use and the payment process.
Tips for a Better Visit
Confirm fees. Before paying, ask for written confirmation of every subscription, fee and possible future deduction.
Check activation. When the hardware arrives, confirm that the payment solution is active rather than accepting the terminal alone.
Confirm timing. Get the delivery deadline and follow-up contact in writing, since one customer says a promised Saturday delivery was missed.
Request training. Arrange a demonstration during installation so your team learns the device before the representative leaves.
Track refunds. If requesting a refund, ask for a clear timeline and keep follow-ups documented from the start.
Plan the visit
Practical details
Dubai World Trade Centre - 2nd Floor, One Central Building 4 - Dubai Offices 201 & 207
Trade Center Second, Dubai
| Mon | 9:00 AM – 5:30 PM |
| Tue | 9:00 AM – 5:30 PM |
| Wed | 9:00 AM – 5:30 PM |
| Thu | 9:00 AM – 5:30 PM |
| Fri | 9:00 AM – 5:30 PM |
| Sat | Closed |
| Sun | Closed |
Popular Mentions
POS machine
POS machines are the most frequently discussed product, with reviews covering delivery, setup, usability and training.
Geidia app
One reviewer specifically mentions help understanding the Geidia app and how to use the machine.
Common Concerns
Unexpected charges
Some customers report deductions they say were not clearly disclosed, including AED 1,000 after one year.
Slow refunds
One reviewer waited weeks for a refund without receiving a clear answer or proper follow-up.
Incomplete delivery
A customer says the hardware arrived without the payment solution, staff training or a working setup.
Payment issues
One review reports payments not processing smoothly, along with frequent statement problems and unclear monthly deductions.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 1500
machine
“I purchased the machine for AED 1500, but after one year, AED 1000 was deducted without clear prior communication”Google review · April 2026
DXB
LOCAL
LOCAL
The Bottom Line
Geidea Payment LLC in Trade Centre supplies POS terminals and payment technology for businesses. The clearest strength in the reviews is the setup experience: customers describe receiving devices on time, getting patient demonstrations, and learning the payment process through hands-on training. Some also report fast help when a terminal needs replacing or fixing.
The main products and services mentioned are POS machines, POS terminal installation, terminal replacement and POS training. Reviews describe the devices as fast, reliable and easy to use, while several customers appreciated clear explanations that left their teams comfortable with daily operation. Delivery can also be quick; one new business says its machine arrived within a single working week.
There is an important billing and after-sales caution. Multiple reviewers allege unexpected subscription or monthly deductions, including AED 1,000 taken after a year and another complaint about an AED 1,050 charge. Others describe slow refunds, unclear communication or hardware arriving without the payment solution.
Before committing, get all fees, subscriptions, activation steps and delivery promises in writing. Confirm that training and payment processing are working when the terminal is installed, rather than assuming the hardware alone completes the setup.