Fast resolution
One visitor said the issue was solved in under five minutes, from security and reception through to Office 7.
General Directorate of Identity and Foreigners Affairs Dubai - Al Awir
Mirdif
GDRFA Dubai’s Al Awir government office handles immigration matters including visa cancellation, outpass applications and overstay-related cases. Reviews suggest it can resolve straightforward requests quickly, though the visitor experience varies sharply by counter and day.
Reputation Score
3.8
★★★★☆
876 ratings
Source: Google Maps
The Good Stuff
Same-day outpass
A mother’s visa cancellation and outpass were completed on the same day, within two hours.
Helpful guidance
A visitor with a previously unresolved issue said the work was completed within 10 minutes after reaching Aweer Immigration.
Efficient handling
Several reviews describe cooperative, welcoming staff who made difficult visa-cancellation cases feel organized and manageable.
Quiet periods
One recent visitor found the centre less crowded than expected, suggesting the experience can vary significantly by timing.
Tips for a Better Visit
Arrive early. Go as early as possible: one visitor arrived at 6am and still found 30 people ahead in the queue.
Bring originals. For visa cancellation or an outpass, carry the physical passport and original Emirates ID, plus the documents your case requires.
Delay flights. Do not confirm or pay for a flight ticket until the outpass is issued, since delays could make the ticket money unrecoverable.
Print documents. Have all documents printed and sorted, and be clear about the exact service or issue you need to address.
Check hours. Verify closing time directly before travelling; visitors have reported arriving based on online hours only to find the office closed.
Plan parking. Allow extra time for parking and waiting, as one review says visitor parking and the waiting area are not large enough.
Plan the visit
Practical details
Al Awir - Dubai-Hatta Rd
Al Rowaiyah Third, Dubai
| Mon | 7:30 AM – 6:00 PM |
| Tue | 7:30 AM – 6:00 PM |
| Wed | 7:30 AM – 6:00 PM |
| Thu | 7:30 AM – 6:00 PM |
| Fri | 7:30 AM – 12:00 PM, 2:00 PM – 6:00 PM |
| Sat | 7:30 AM – 6:00 PM |
| Sun | Closed |
Popular Mentions
partner visa cancellation
Partner-visa cancellation appears in reviews as a difficult case that the centre sometimes resolves quickly when the file is accepted.
overstay fine waiver
Overstay fine-waiver requests are mentioned, but reviews show that visitors may receive inconsistent guidance about submission and reconsideration.
Common Concerns
Inconsistent service
Reviews range from five-minute resolutions to visitors being dismissed before they could explain their case.
Long queues
Visitors have reported extended waits, including 3.5 hours outside in line.
Limited waiting
The centre has been criticised for insufficient visitor parking and waiting space, with some people waiting outside in the sun.
Cash payment
At least one visitor reported that card payments were not accepted and payment had to be made in cash.
Unclear routing
One visitor was sent between Al Adheed, Jafiliya Immigration, Al Awir, court, Room 4 and Amer for a simple ID request.
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The Bottom Line
GDRFA Dubai’s Al Awir office is a government immigration centre where visitors handle matters such as visa cancellation, outpass applications, partner-visa cancellation and overstay fine-waiver requests. Straightforward cases can move quickly: one review describes a problem solved in under five minutes, while another reports an unresolved matter completed within 10 minutes. The strongest positive stories concern visa cancellation and outpass processing.
One visitor received both documents for a mother on the same day, within two hours, and another described a partner-visa cancellation being handled quickly and professionally. Staff helpfulness is not consistent, however. Other visitors describe being dismissed before explaining their case, sent between departments, or asked to return after waiting in line.
Arrive early, bring printed and sorted documents, and carry original identification documents where relevant. For an outpass, a review specifically lists the physical passport, original Emirates ID and flight-ticket reservation, while warning not to pay for the flight before approval. Expect limited parking and waiting space, possible outdoor queues, and check the actual closing time before making a long trip.
Payment may require cash: one recent visitor said cards were not accepted.