Fast screening
A reviewer praised the team for quickly assessing applications and narrowing down suitable candidates for a job offer.
GMG | Al Quoz Office
Al Quoz
GMG | Al Quoz Office is a corporate office whose reviews also point to GMG’s Sun & Sand Sports e-commerce operations. People mention fast application screening, branded sports stock such as Nike, Timberland and Columbia, and occasional next-day delivery, alongside serious concerns about online support and returns.
Reputation Score
3.8
★★★★☆
166 ratings
Source: Google Maps
The Good Stuff
Branded stock
One review specifically mentions warehouse stock from Nike, Timberland and Columbia.
Quick delivery
Some orders arrived the next day, with one customer also praising the packaging and delivery driver.
Good packaging
A customer said the items were very well packaged.
Product quality
One customer reported receiving a good-quality product with next-day delivery.
Helpful staff
A review describes the staff as cooperative, kind and professional.
Tips for a Better Visit
Check details. Confirm the product model, description and size before ordering; one customer received an item that did not match the website listing.
Plan returns. Check the return window immediately and do not leave an exchange until the final days; one reviewer mentioned a seven-day limit.
Expect delays. Allow extra time for online delivery and refunds: one cancelled bicycle order reportedly remained unpaid for nine months.
Verify refunds. Check the stated refund destination carefully; customers reported receiving credit in an S&S E Wallet instead of a card refund.
Plan the visit
Practical details
30 3B St - near Interchange No 3
Al Qouz Ind.first - Al Quoz, Dubai
| Mon | 8:00 AM – 6:00 PM |
| Tue | 8:00 AM – 6:00 PM |
| Wed | 8:00 AM – 6:00 PM |
| Thu | 8:00 AM – 6:00 PM |
| Fri | 8:00 AM – 6:00 PM |
| Sat | Closed |
| Sun | Closed |
Popular Mentions
Bicycle
One customer brought in a bicycle for servicing but later complained that it had not been returned.
Live chat
Live chat is mentioned as an online support channel, though several reviewers said it was unavailable or unhelpful.
S&S E Wallet
The S&S E Wallet appears in complaints about refunds being credited there instead of to a card.
Common Concerns
Return delays
Reviews describe returns taking weeks or months, including a bicycle not returned after being left for service.
Refund problems
Customers report long refund delays and money being placed in an e-wallet instead of returned to the original card.
Weak support
Several customers struggled to get answers by phone, email or live chat, with some receiving no response.
Order errors
Reviews mention wrong sizes, wrong items and products that did not match the website description.
Late delivery
Some online orders were reported as weeks or months late, including one order still undelivered after two months.
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The Bottom Line
GMG | Al Quoz Office is a corporate office, but the reviews also connect it with Sun & Sand Sports’ online operation. The clearest positive signal for someone dealing with the wider organisation is recruitment: one visitor was impressed by how quickly applications were assessed and suitable candidates shortlisted. For shopping-related enquiries, reviewers mention warehouse stock from Nike, Timberland and Columbia, plus occasional next-day delivery.
One order arrived quickly with very good packaging, while another customer praised the product quality. These examples suggest that fulfilment can work well when the item and order go smoothly. The bigger caution is what happens when something goes wrong.
Customers describe incorrect sizes, products that did not match website descriptions, late deliveries and returns that remained unresolved for weeks or months. Refund handling is a recurring sore point: some reviewers say money was issued to an S&S E Wallet rather than returned to the original card, while others reported waiting much longer than expected. If you are ordering online, check the model, description and size before paying, note the stated return window, and keep every message and order reference.
Support through phone, email and live chat is repeatedly described as difficult to reach, so a straightforward transaction may be a very different experience from a return or complaint.