Fast repairs
Several ring and chain jobs were completed within hours or 24 hours, including an engagement ring repaired the same day.
Gold Fixers
Al Quoz
Gold Fixers is a jewelry repair service in Al Quoz handling work such as chain repairs, ring resizing and custom pieces. Reviews also highlight fast turnaround, WhatsApp quotations and pickup or delivery, including hotel delivery for repaired engagement rings and other sentimental jewellery.
Reputation Score
4.7
★★★★★
121 ratings
Source: Google Maps
The Good Stuff
Collection delivery
Pickup and drop-off can save a visit; customers reported jewellery collected and returned to their homes or hotels.
Complex resizing
The team resized one engagement ring by eight sizes in under 24 hours, with no visible joint according to the customer.
WhatsApp quotes
Customers commonly used WhatsApp to get quick replies and quotes before bringing in their jewellery.
Custom work
Reviews mention three custom rings, an exact replica of a sentimental heirloom ring and a gold heirloom recreated in platinum.
Finishing work
Repairs can include polishing, cleaning and plating; one pair of earrings was changed from shiny to matte gold within a few hours.
Tips for a Better Visit
Get details. Ask for a written item-by-item quote and repair plan before leaving jewellery, especially for multiple pieces.
Confirm timing. Confirm the completion time before agreeing; one customer was told half a day but later heard four days.
Compare plating. For re-plating, compare prices and ask how long the finish is expected to last before approving the work.
Plan the visit
Practical details
Gold and Diamond Park G44A
Al Qouz Ind.third - Al Quoz, Dubai
| Mon | 10:00 AM – 2:00 PM, 3:00 PM – 8:30 PM |
| Tue | 10:00 AM – 2:00 PM, 3:00 PM – 8:30 PM |
| Wed | 10:00 AM – 2:00 PM, 3:00 PM – 8:30 PM |
| Thu | 10:00 AM – 2:00 PM, 3:00 PM – 8:30 PM |
| Fri | 10:00 AM – 1:00 PM, 3:00 PM – 8:30 PM |
| Sat | 10:00 AM – 2:00 PM, 3:00 PM – 8:30 PM |
| Sun | Closed |
Common Concerns
Price concerns
One customer was quoted 200 AED for a ring and 300 AED for a necklace re-plating, with no guarantee on durability.
Repair failure
A bracelet reportedly broke again after 30 minutes of wear, and the customer later felt the response was rude.
Unclear quotes
A customer with more than 30 pieces reported vague pricing, delayed answers and extra charges that were not clearly explained.
Timing mismatch
One review says the expected half-day turnaround became four days after the customer arrived at the store.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
200 AED
re-plating the ring
“When I asked about re-plating them “properly,” I was quoted 200 AED just for the ring and 300 AED for the necklace - despite the fact that the jewelry itself cost almost the same amount”Google review · May 2026
300 AED
re-plating the necklace
“When I asked about re-plating them “properly,” I was quoted 200 AED just for the ring and 300 AED for the necklace - despite the fact that the jewelry itself cost almost the same amount”Google review · May 2026
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The Bottom Line
Gold Fixers is a jewelry repair service in Al Quoz, and the reviews show it handling more than straightforward fixes. Customers brought in broken chains, loose earring clasps, diamond and engagement rings, pearls, and rings needing major resizing. Custom work is another draw, including three custom rings and an exact replica of a sentimental family ring.
Speed is a consistent strength in the positive reviews. A ring was resized in under two hours while keeping its engraving, several chain repairs were completed within a day, and one engagement ring with a missing diamond was repaired and polished within 24 hours. Pickup and delivery is useful if you cannot make another trip; customers describe collection from home and return to hotels or homes.
Communication through WhatsApp is often praised for quick replies and quotations, but pricing is not always described as clear. One customer with more than 30 items reported vague estimates and delayed answers, while another considered a 500 AED re-plating quote unreasonable and was concerned there was no durability guarantee. Confirm the exact work, price and turnaround in writing before handing over valuable pieces.
The overall picture is capable, convenient repair work with some notable complaints about pricing, communication and one bracelet repair that failed soon after collection.