Fast repairs
Several customers report same-day or next-day appliance repairs, including a washing machine repaired in one day.
Golden Palace
Al Quoz
Golden Palace is a washer and dryer repair service in Al Quoz, also handling other home-appliance problems. Reviews highlight washing-machine repairs, workshop turnaround for dishwashers, and technicians who often explain the fault before completing the work.
Reputation Score
4.7
★★★★★
144 ratings
Source: Google Maps
The Good Stuff
Workshop turnaround
Dishwashers can be taken to the workshop and returned the following day, according to multiple reviews.
Lower quotes
One customer paid much less than an authorised dealer’s quote while receiving work they considered excellent.
Weekend response
Customers have reported prompt home visits on Saturday evenings, Sundays and public holidays.
Clear explanations
Reviews describe technicians identifying faults quickly, explaining the issue and proposing a solution before repairing the appliance.
Tips for a Better Visit
Check fitting. After installation or collection, test the pipe and ask the technician to confirm every fitting is secure before leaving.
Confirm custody. For items taken to the workshop, record the appliance details and agree a return date, especially for smaller electronics.
Ask turnaround. Ask for a firm completion time: reviews mention a dishwasher returned the following day and a washer fixed within two days.
Request comparison. Get the repair quote in advance and compare it with an authorised dealer; one customer reported a substantially lower price.
Try weekends. If timing is urgent, ask about weekend availability; a Saturday evening enquiry received an immediate response.
Plan the visit
Practical details
44D Street
Al Qouz First - Al Quoz, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 8:00 AM – 10:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Popular Mentions
Indesit washer
An Indesit washer from IKEA/GECO was repaired in two days despite the customer being told parts might take weeks.
Smeg kettle
A Smeg kettle was repaired on the same day, according to one customer.
LG split inverter AC
The business also repaired and serviced an LG split inverter AC.
Oven
One customer reported an oven repair completed within two hours of calling.
Common Concerns
Leaking fitting
One recent customer said the repair was completed but the fitting was not done properly, leaving a leaking pipe and unanswered messages.
Lost appliance
A customer reported that a hair dryer left for repair was eventually said to have been lost after several months.
Price caveat
One customer said an Indesit washer repair was not cheap, despite being completed in two days.
Poor outcome
One review gives a blunt warning that a small-issue repair was considered a waste of money.
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The Bottom Line
Golden Palace is a home-appliance repair service in Al Quoz, with washing machines and dryers at the centre of the review experience. Customers also mention dishwasher repairs through the workshop, oven repairs, kettle repairs and AC work, so it may suit households dealing with more than one faulty appliance. Speed is the clearest reason to consider it.
Reviews describe washing machines repaired the same day or within one day, an Indesit washer returned in two days despite spare-parts concerns, and a dishwasher delivered the day after it was collected. Weekend and public-holiday response also appears in the feedback, including a Saturday evening call answered immediately. Pricing is often described as reasonable, and one customer said the cost was much lower than an authorised dealer’s quote.
Several reviews also value fault explanations and technicians who propose a solution before starting. That said, the feedback is not spotless: one recent customer reported a leaking pipe after poor fitting and no response to follow-up messages. Another said a hair dryer left for repair was lost.
For anything taken to the workshop, confirm the handover details, return date and final fitting before the job is closed.