Fast visas
Some customers received visas within a day, four days, or even three hours.
Goldfinchs Tourism LLC
Hor Al Anz
Goldfinchs Tourism LLC is a tour agency in Hor Al Anz handling UAE visa applications and travel bookings. Reviews highlight quick visa processing for some customers, along with flight bookings and tour packages supported by responsive staff.
Reputation Score
4.4
★★★★☆
188 ratings
Source: Google Maps
The Good Stuff
Flight bookings
Customers have used the agency to book flights, including a short-notice rescheduling for family travel.
Clear updates
One recent review praises proper planning, clear communication and timely updates throughout a trip.
Remote support
A customer said the process could be handled on mobile, with replies whenever they made contact.
Tour follow-up
For a last-minute tour booking, the agency checked in with the customer and driver every few hours.
Tips for a Better Visit
Confirm filing. Before paying, ask for proof that the visa application was actually submitted; one customer said it had not been applied for.
Get refunds. Ask for the refund process and timeline in writing before proceeding, since customers reported long waits after unsuccessful applications.
Check pricing. Confirm the full total and any extra charges in writing, especially when the initial quote is made by phone.
Track status. Request regular status updates and verify visa dates yourself; one customer said they were urged to renew six days early.
Keep records. Save payment records and follow-up messages, particularly for balances or refunds that may need repeated chasing.
Plan the visit
Practical details
11, Al Awadah Building
Hor Al Anz - Deira, Dubai
| Mon | 11:30 AM – 9:30 PM |
| Tue | 8:30 AM – 9:30 PM |
| Wed | 8:30 AM – 9:30 PM |
| Thu | 8:30 AM – 9:30 PM |
| Fri | 8:30 AM – 9:30 PM |
| Sat | 8:30 AM – 9:30 PM |
| Sun | 8:30 AM – 9:30 PM |
Popular Mentions
Visa services
Visa processing is the most frequently described service, with reviews covering visit, family and renewal applications.
UAE freelance visa
Reviews mention assistance with UAE freelance visa applications, including one process completed within a month.
Multiple entry visit VISA
A customer specifically used the agency for a multiple-entry UAE visit visa.
Common Concerns
Refund delays
Several customers reported waiting weeks or months for refunds after visas were not obtained.
Unsettled balance
One customer said a 220 AED balance remained unpaid after repeated follow-ups over the following year.
Slow processing
Some reviews describe visa delays far beyond the promised timeframe, including a 15-day wait after a four-day commitment.
Poor replies
Customers reported unanswered messages and calls, particularly when chasing visa applications or refunds.
Price changes
One customer was quoted a higher in-person price than the amount given over the phone, with additional payments mentioned.
DXB
LOCAL
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The Bottom Line
Goldfinchs Tourism LLC is a Hor Al Anz tour agency used for UAE visa applications, visit-visa extensions, flight bookings and tour packages. The strongest reviews describe speed: one customer received a visa in a day, while others reported four-day processing, a same-day family visa and a three-hour 90-day visa. Customers also mention help with multiple-entry visit visas and freelance visas.
The service experience can depend heavily on the individual case and follow-up. Positive reviews describe polite staff, mobile-based support, clear guidance and updates during a trip. A last-minute tour customer said the agency checked in with both the traveller and driver every few hours, which is useful when plans are moving quickly.
Flight-booking customers also mention help with short-notice changes. There are serious caution flags in the reviews. Several customers reported delayed or missing refunds, unanswered calls and messages, visa applications taking much longer than promised, and a balance of 220 AED left unsettled for a year.
Another customer reported being quoted a higher price in person than over the phone. Before paying, confirm the application has been submitted, agree the complete price and refund terms in writing, and keep every receipt and message.