Fountain Views
Terrace and balcony tables can give you a direct view of the Dubai Fountain, with some diners catching several shows during dinner.
Gran Caffe - The Dubai Mall
Downtown Dubai
Gran Caffe is an Italian-fusion restaurant and café in The Dubai Mall, Downtown Dubai, with indoor and terrace seating overlooking the Dubai Fountain. Reviews point to it for fountain-show dinners, coffee breaks and desserts such as tiramisu and 70° of happiness.
Reputation Score
4.3
★★★★☆
765 ratings
Source: Google Maps
The Good Stuff
Desserts
Desserts are a major draw, with reviewers specifically praising tiramisu, crème brûlée, chocolate éclairs and the 70° of happiness cake.
Coffee Breaks
The café suits a relaxed mall stop, with reviews mentioning good Arabic coffee, V60 coffee and an affogato made with ice cream and espresso.
Spacious Setting
The venue has both indoor and outdoor seating and is described as spacious, with a calm atmosphere for lingering over food or drinks.
Allergy Care
One returning guest said staff took their nut allergy seriously and checked that there was no cross-contamination.
What to Eat at Gran Caffe - The Dubai Mall How we choose these items We use AI to find praise and criticism of specific foods and drinks in a selection of Google reviews. For Gran Caffe - The Dubai Mall, this list is based on 50 reviews, not every review of the restaurant. We still have more reviews to analyze, so the scores may change. The score is positive reviews minus negative reviews. For example, two positive reviews and one negative review give +1. Each review counts once per item; neutral comments do not change the score. A zero score is not a positive recommendation. “Only neutral feedback” means there are no positive or negative votes. “Mixed feedback” means equal numbers of positive and negative votes. The quotes are examples of what people said, not every comment we counted. We use different reviews where we can. We normally show up to 10 foods and 5 drinks with non-negative scores. Items with the same score stay together. If a tied group would go past the limit, that group and the lower non-negative scores go into Honorable mentions. If an overflowing positive top tie would leave the list empty, we show up to 10 items from that tie and keep the rest in Honorable mentions. Foods and drinks with a negative score are under What to Avoid. Use this as a guide to what reviewers liked, not a guarantee that you will like it too.
Foods and drinks mentioned in reviews of Gran Caffe - The Dubai Mall, ranked by positive reviews minus negative reviews. Zero-score items have no net positive feedback; their labels distinguish neutral-only from mixed feedback.
Food 9
-
Tiramisu Net +3
“The tiramisu was heavenly creamy, and the freshly mixed drinks (especially the yellow one with lime and mint!) were perfectly balanced.”
Positive 3Negative 0
Review excerpts
“The tiramisu was heavenly creamy, and the freshly mixed drinks (especially the yellow one with lime and mint!) were perfectly balanced.”October 2025
“We enjoyed the coffee and the Tiramisu my favorite dessert.”July 2025
-
Affogato Net +1
“We took Affogato (ice cream with espresso poured over) and we liked it so much that we had to come again a few days after!”
Positive 1Negative 0
Review excerpts
“We took Affogato (ice cream with espresso poured over) and we liked it so much that we had to come again a few days after!”April 2024
-
Capuccino Net +1
“Got a capuccino and the strawberry cake, both were very good.”
Positive 1Negative 0
Review excerpts
“Got a capuccino and the strawberry cake, both were very good.”March 2021
-
Creme brulee Net +1
“tasty and fresh dishes. quickly served. beautiful views The best creme brulee and tiramisu”
Positive 1Negative 0
Review excerpts
“tasty and fresh dishes. quickly served. beautiful views The best creme brulee and tiramisu”October 2024
-
French toast Net +1
“Came for deserts, and ordered a 70-degree desert, and a French toast. All of the food was amazing, and delicious.”
Positive 1Negative 0
Review excerpts
“Came for deserts, and ordered a 70-degree desert, and a French toast. All of the food was amazing, and delicious.”June 2021
-
Mushroom egg croissant Net +1
“the benedict good anf so was my mushroom egg croissant .”
Positive 1Negative 0
Review excerpts
“the benedict good anf so was my mushroom egg croissant .”July 2026
-
Quattro formaggi pizza Net +1
“We had a quattro formaggi pizza, and I had lemon and mint juice. Both tasted good. The juice is very refreshing and the pizza is very filling.”
Positive 1Negative 0
Review excerpts
“We had a quattro formaggi pizza, and I had lemon and mint juice. Both tasted good. The juice is very refreshing and the pizza is very filling.”April 2025
-
Strawberry cake Net +1
“Got a capuccino and the strawberry cake, both were very good.”
Positive 1Negative 0
Review excerpts
“Got a capuccino and the strawberry cake, both were very good.”March 2021
-
V60 Net +1
“The V60 was good and the chocolate eclair.”
Positive 1Negative 0
Review excerpts
“The V60 was good and the chocolate eclair.”August 2024
Drinks 4
-
Arabic coffee Net +1
“Their Arabic coffee is particularly great, making it a wonderful choice for coffee lovers.”
Positive 1Negative 0
Review excerpts
“Their Arabic coffee is particularly great, making it a wonderful choice for coffee lovers.”March 2026
-
Coffee Net +1
“We enjoyed the coffee and the Tiramisu my favorite dessert.”
Positive 1Negative 0
Review excerpts
“We enjoyed the coffee and the Tiramisu my favorite dessert.”July 2025
-
Lemon and mint juice Net +1
“We had a quattro formaggi pizza, and I had lemon and mint juice. Both tasted good. The juice is very refreshing and the pizza is very filling.”
Positive 1Negative 0
Review excerpts
“We had a quattro formaggi pizza, and I had lemon and mint juice. Both tasted good. The juice is very refreshing and the pizza is very filling.”April 2025
-
Flat white Net 0
Only neutral feedback
“The flat white was normal and the shrimp salad was over cooked.”
Positive 0Negative 0Neutral 1
What to Avoid (6)
Food 5
-
Extra hot nous nous Net −1
“Had extra hot nous nous as the choice of drinks, one was with normal milk, and the other was in almond milk. The normal one was received hot, but the almond milk one was in the normal temperature, had to call them again to make the coffee hot as we ordered.”
Positive 0Negative 1
Critical review excerpts
“Had extra hot nous nous as the choice of drinks, one was with normal milk, and the other was in almond milk. The normal one was received hot, but the almond milk one was in the normal temperature, had to call them again to make the coffee hot as we ordered.”June 2021
-
Gran cafe signature Net −1
“I didn’t have the chance to eat food there, I only took the gran cafe signature: coffee, milk, whipped cream. The taste was not bad but in general it was very very sweet, it had so much sugar on the bottom of the glass.”
Positive 0Negative 1
Critical review excerpts
“I didn’t have the chance to eat food there, I only took the gran cafe signature: coffee, milk, whipped cream. The taste was not bad but in general it was very very sweet, it had so much sugar on the bottom of the glass.”October 2024
-
Shrimp salad Net −1
“The flat white was normal and the shrimp salad was over cooked.”
Positive 0Negative 1
Critical review excerpts
“The flat white was normal and the shrimp salad was over cooked.”February 2021
-
Sweet 7 degree Net −1
“below average coffee and sweet, we ordered the best seller sweet 7 degree and it was very bad. the taste of the melted chocolate is bad and smells funny.”
Positive 0Negative 1
Critical review excerpts
“below average coffee and sweet, we ordered the best seller sweet 7 degree and it was very bad. the taste of the melted chocolate is bad and smells funny.”July 2021
-
Vanilla eclair Net −1
“asked for a hot latte and a regular sized vanilla eclair and got a iced latte and small sized eclair for 76 dirhams (still got charged for regular) it’s very very poor vanilla and ingredient (as a food expert) do no go eat here the seats are really dirty and the food is poor quality”
Positive 0Negative 1
Critical review excerpts
“asked for a hot latte and a regular sized vanilla eclair and got a iced latte and small sized eclair for 76 dirhams (still got charged for regular) it’s very very poor vanilla and ingredient (as a food expert) do no go eat here the seats are really dirty and the food is poor quality”August 2026
Drinks 1
-
Tea Net −1
“My friend and I went for the 70 cake which totally met our expectations, it was delicious and tasty. However, our tea was not hot enough as we pour it less than 30 sec it was cold. 💔💔💔 so sad as the weather was cold and we expected the tea to warm us 😭”
Positive 0Negative 1
Critical review excerpts
“My friend and I went for the 70 cake which totally met our expectations, it was delicious and tasty. However, our tea was not hot enough as we pour it less than 30 sec it was cold. 💔💔💔 so sad as the weather was cold and we expected the tea to warm us 😭”February 2023
Tips for a Better Visit
Verify Bookings. Confirm reservations by phone or Instagram before travelling; one guest was turned away after using an online link.
Request Views. Ask about the closer fountain-view tables when reserving, as the restaurant manages table placement for those seats.
Time Dinner. Arrive around 17:45 if you want the chance to watch several fountain shows during dinner.
Check Drinks. Check that hot drinks arrive at the requested temperature; one guest found the tea cold within 30 seconds.
Ask About Cooling. Outdoor seating can feel warm, so ask about the cooling fan that helped one reviewer stay comfortable on the terrace.
Plan the visit
Practical details
Fashion Avenue / Level: Third Floor / Parking: P6, The Dubai Mall
Burj Khalifa - Downtown Dubai, Dubai
| Mon | 10:00 AM – 1:00 AM |
| Tue | 10:00 AM – 1:00 AM |
| Wed | 10:00 AM – 1:00 AM |
| Thu | 10:00 AM – 1:00 AM |
| Fri | 10:00 AM – 1:00 AM |
| Sat | 10:00 AM – 1:00 AM |
| Sun | 10:00 AM – 1:00 AM |
Common Concerns
High Prices
A reviewer found the prices high for the portion sizes, while another described the café as expensive.
Order Accuracy
One recent visit received an iced latte instead of a hot latte and a small éclair while charging for the regular size.
Seat Cleanliness
A recent reviewer said the seats were very dirty and also criticised the food quality.
Booking Confusion
A guest arrived after using an online reservation link and was told the account was fake, with bookings accepted by phone or Instagram instead.
Seating Policy
One guest said coffee-and-dessert diners were initially refused front-line balcony tables despite empty seats.
DXB
LOCAL
LOCAL
The Bottom Line
Gran Caffe is a Dubai Mall café-restaurant in Downtown Dubai built around its terrace and balcony views of the Dubai Fountain. It works well for a dinner timed around the fountain shows, or for a coffee-and-dessert stop while shopping. The menu includes breakfast, light dishes, pizza and pasta, with tiramisu, crème brûlée and the 70° of happiness dessert among the repeatedly mentioned choices.
The setting is spacious, elegant and generally relaxed, with indoor and outdoor seating. One diner arrived at 17:45 and saw two or three fountain shows during dinner, while another found the terrace quieter in the evening because the entrance is not obvious. Outdoor tables can feel warm, although a cooling fan helped one reviewer.
Service is often described as attentive and welcoming, and one guest specifically appreciated careful handling of a nut allergy. Food and coffee receive plenty of praise, including the affogato, V60 and Arabic coffee. That said, experiences are not completely consistent: a recent review reported an incorrect latte, an undersized éclair and dirty seats, while other diners found the prices high for the portions.
If you plan to reserve, verify the booking directly by phone or Instagram. Ask about the closest fountain-view tables, and check hot drinks when they arrive.