Wide range
Customers describe it as a one-stop shop for daily groceries, household essentials, baby products and stationery.
Grand Barsha Department Store
Al Barsha
Grand Barsha Department Store is a broad, bargain-focused shop in Al Barsha where customers come for everyday groceries, household supplies and stationery. Reviews also describe a well-organized store with helpful staff, making it useful when you want to handle several types of shopping under one roof.
Reputation Score
4.2
★★★★☆
1,050 ratings
Source: Google Maps
The Good Stuff
Affordable value
Reviews repeatedly mention low prices, including cheap household goods that customers still consider good quality.
Organized layout
Several customers found the store easy to navigate, with labelled directions and a smooth layout.
Helpful staff
Staff have helped shoppers locate unusual items and choose clothes, while other reviews describe them as polite and professional.
Fast delivery
Some delivery orders arrived quickly and in good condition, including a shelves order delivered the same day.
WhatsApp orders
A returning customer says a WhatsApp order was sent on the same day with the same quality of items.
Fresh groceries
One review specifically praises the grocery selection for freshness, variety and reasonable prices.
Parking access
A customer reported no parking problem and noted that the store can be reached using two-way access.
Tips for a Better Visit
Check prices. Compare shelf labels with the till before paying; one review says yogurt marked AED 7.5 scanned at AED 14.
Confirm returns. Before buying electronics or small appliances, confirm the return process and keep the receipt because several returns were disputed.
Ask availability. Call or message first for children’s items or a specific product; reviews mention the kids’ section changing and items being unavailable.
Plan delivery. For time-sensitive groceries, order well ahead and confirm the delivery window; one Iftar order arrived after the requested mealtime.
Secure belongings. If carrying a personal handbag, ask about the store’s security procedure at entry so you can decide whether to shop in person.
Bring smaller cash. Have an alternative payment method or smaller notes available; one customer was refused a purchase because the cashier could not change AED 500.
Plan the visit
Practical details
23rd street - Road
Al Barsha First - Al Barsha, Dubai
| Mon | 10:00 AM – 1:00 AM |
| Tue | 10:00 AM – 1:00 AM |
| Wed | 10:00 AM – 1:00 AM |
| Thu | 10:00 AM – 1:00 AM |
| Fri | 10:00 AM – 1:00 AM |
| Sat | 10:00 AM – 1:00 AM |
| Sun | 10:00 AM – 1:00 AM |
Popular Mentions
Gas stove
A customer reported a positive purchase of a gas stove and praised the assistance received during the visit.
Kitchen rack
A kitchen rack purchase was mentioned negatively, with the customer unhappy about its strength and unable to find an exchange solution.
Steam iron
One customer returned a steam iron after finding its quality poor but said the refund was not received.
Massager
A customer reported that a massager’s battery died after 15 minutes despite a full four-hour charge.
Common Concerns
Security treatment
Multiple recent reviews describe personal-bag checks and questioning by security as disrespectful and uncomfortable.
Price mismatches
Shelf prices have reportedly differed sharply at checkout, including yogurt at AED 7.5 becoming AED 14.
Return disputes
Customers reported refusal or delays on returns and exchanges, including a defective massager covered by a printed seven-day policy.
Delivery delays
An office grocery order placed around 3 PM for Iftar was offered only after Iftar, alongside an unprofessional chat response.
Stock changes
Recent reviews mention missing kids' items and products being unavailable when customers visit for a specific purchase.
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The Bottom Line
Grand Barsha Department Store is a practical one-stop shop in Al Barsha for everyday groceries, household supplies and stationery. Reviews also mention baby products, clothes and small home goods, so it can save you a trip when your list is mixed rather than focused on one category. The store is often described as affordable, with fresh groceries, a wide selection and a layout that some shoppers find easy to follow.
Service is uneven. Many customers praise friendly, professional staff who help locate special items or choose clothes, and some WhatsApp and delivery orders arrived the same day or quickly. There are also reports of delayed grocery delivery, including an order requested before Iftar that was offered only afterward.
Take extra care with pricing and returns. 5 scanned at AED 14, while several customers describe difficult exchanges or refunds for faulty appliances and household items. Check the receipt terms before buying electronics, and compare shelf labels at the till.
The most serious recent concern is security etiquette: multiple shoppers objected to being asked to leave or open personal bags. Children’s stock and the family-area kids’ section have also changed, so checking availability first may save a wasted visit.