Large rooms
Several guests describe the rooms or suites as unusually spacious, with one room offering two showers and a bidet.
Grand Excelsior Hotel Al Barsha
Al Barsha
Grand Excelsior Hotel Al Barsha is a hotel with spacious rooms and suites, a rooftop pool, spa and pub. Reviews suggest it is worth considering for its large rooms, breakfast and convenient access to the metro, nearby shops and Mall of the Emirates.
Reputation Score
4.0
★★★★☆
5,374 ratings
Source: Google Maps
The Good Stuff
Helpful staff
Many reviews praise attentive, welcoming service, although experiences vary by department and shift.
Good breakfast
Breakfast is praised by some guests for its variety and quality, though other reviews report limited choice.
Quiet setting
One guest found the hotel peaceful, which may suit travellers prioritising rest over a lively street setting.
Useful location
Reviews place the hotel near a metro station, Mall of the Emirates, supermarkets and several nearby restaurants.
Leisure facilities
Guests mention a top-deck pool, small gym, spa and two hotel bars or drinks clubs.
Tips for a Better Visit
Confirm parking. Ask before booking whether B1 has space and what B2 costs; several guests found the limited free parking unavailable.
Pack patience. Allow extra time for check-in and basic requests, especially at busy arrival periods; one guest waited over an hour to check in.
Check amenities. Inspect towels, tissues and room equipment on arrival and report missing items immediately, as several guests had to chase reception.
Request quiet. If sleep matters, ask for a quiet room and use the do-not-disturb sign, though one guest said staff still knocked repeatedly.
Check dining. Ask what breakfast or half-board includes before paying, since reviews disagree on variety and one family reported a breakfast coupon mix-up.
Use transit. For sightseeing, consider the nearby metro and RTA bus stop; one guest recommended buying an individual NOL Silver Card.
Plan the visit
Practical details
Al Barsha 1, Near Mall Of The Emirates
Al Barsha First - Al Barsha, Dubai
Common Concerns
Paid parking
Parking availability is a recurring concern: B1 has very few spaces, while guests report being directed to chargeable B2 parking.
Slow service
Towels, water, irons and other basic requests sometimes took repeated calls and 30–45 minutes or longer.
Dated rooms
Some rooms are clean and large but need refurbishment, with tired bathrooms, old televisions and difficult-to-use switches.
Arrival delays
Guests report queues lasting over an hour, unclear drop-off arrangements and, in one case, no room ready despite a confirmed booking.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
100 AED per visitor
visitor fee
“They charge 100 AED per visitor in cash only with no bill, which is completely unacceptable”Google review · November 2025
DXB
LOCAL
LOCAL
The Bottom Line
Grand Excelsior Hotel Al Barsha is a traditional hotel centred on roomy accommodation rather than sleek, newly renovated design. Guests can book large rooms or suites, use the rooftop pool and small gym, relax at the spa, and eat breakfast or dinner on site. The hotel also has two drinks clubs, plus a travel and safari desk for arranging outings.
Its strongest practical advantage is location. Reviews put it near a metro station, RTA buses, Grand Barsha Mall, Lulu Hypermarket and Mall of the Emirates, with nearby restaurants and a small supermarket. That makes it useful for visitors who want easy access around Dubai without staying in the busiest tourist core.
The experience is uneven. Many guests praise spacious, clean rooms and warm assistance, while others describe dated bathrooms, greasy carpets, poor Wi-Fi and old televisions. Service delays are a recurring theme: towels, water and irons sometimes required several calls, and check-in reportedly took over an hour during one stay.
Breakfast ranges from excellent and varied to basic and disappointing. Arriving by car needs planning. B1 reportedly has only around nine spaces, while B2 parking is chargeable, with reviewers citing different daily amounts.
Confirm the parking arrangement and room amenities before arrival, especially if you need reliable housekeeping or a quiet night.