Gimbal Training
Free gimbal workshops use hands-on practice to cover balancing, modes, settings and real-world stabilisation techniques.
Grand Stores Head Office, Dubai
Al Garhoud
Grand Stores Head Office in Al Garhoud is a useful stop for photography and videography gear, including cameras, lenses and gimbals. Reviews also highlight hands-on workshops, especially practical gimbal training for beginners and intermediate users.
Reputation Score
4.5
★★★★★
173 ratings
Source: Google Maps
The Good Stuff
Clear Teaching
The gimbal sessions are structured and explain technical functions clearly, making tricky settings easier to follow.
Beginner Friendly
The workshops suit newcomers as well as refreshers, including people starting with little or no gimbal experience.
Gear Selection
Customers mention finding current gear and lenses for videography and photography, along with a strong photography collection.
Product Advice
At least one customer specifically praised the recommendation they received when choosing an air purifier.
Individual Practice
A free training session included equipment and hands-on instruction with participants taught individually.
Tips for a Better Visit
Confirm Delivery. For online orders, verify the delivery address and get a clear update before relying on the promised date.
Check Stock. If ordering through a marketplace, confirm stock and the cancellation reason, since one trolley order was cancelled three times.
Ask Warranty. Before buying appliances, clarify warranty coverage and any service charges; one printer incurred AED 262 repairs repeatedly.
Join Workshops. Ask about upcoming free gimbal workshops if you want hands-on practice rather than theory alone.
Bring Equipment. If attending gimbal training, bring your own unit if possible: one attendee used the session to unlock more functions on an RS4 Pro.
Plan the visit
Practical details
Saleh Bin Lahej Building - Mezzanine Floor - Service Rd
Al Garhoud, Dubai
| Mon | 7:30 AM – 5:30 PM |
| Tue | 7:30 AM – 5:30 PM |
| Wed | 7:30 AM – 5:30 PM |
| Thu | 7:30 AM – 5:30 PM |
| Fri | 7:30 AM – 5:30 PM |
| Sat | Closed |
| Sun | Closed |
Popular Mentions
Basic Photography
A basic photography course included phone support for clarifying questions after the class.
American Tourister Technum (68 size) trolley
A customer tried to purchase this trolley through Trendyol but reported that the order was cancelled three times.
Epson Eco Tank WiFi Printer L3150
A customer reported repeated repairs for this printer and service charges that eventually exceeded its purchase price.
Common Concerns
Delivery Delays
Online orders have faced repeated delivery problems, including wrong-address attempts and several days without a clear update.
Slow Support
One prepaid order had gone six days without contact, parcel information or a response from customer support.
Order Cancellations
A Trendyol customer said the same American Tourister Technum trolley order was cancelled three times despite appearing in stock.
After-Sales Issue
A customer reported repeated repairs for an Epson printer and AED 262 service charges each time, exceeding its purchase price.
Warranty Dispute
A Vestel washing-machine owner said after-sales support requested AED 500 before addressing a claimed two-year full warranty.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED500
payment
“The worst part is the after-sales support from GRAND STORES as they did not honor the 2-year FULL WARRANTY and asked for AED500 payment first”Google review · April 2023
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The Bottom Line
Grand Stores Head Office in Al Garhoud is more than a corporate address in the review picture: customers use it to shop for photography and videography products, including current camera gear and lenses, and to attend practical training. The standout experience is the free gimbal workshop, where sessions cover balancing, operating modes, settings and stabilisation techniques rather than stopping at basic theory. The workshops appear approachable for complete beginners, intermediate filmmakers and people returning for a refresher.
Reviews describe hands-on practice, individually guided instruction and explanations that make difficult functions easier to understand. Basic photography and lighting training are also mentioned, so it is worth asking what sessions are currently scheduled. Shopping feedback is mixed.
Some customers praise helpful product recommendations and cordial sales staff, while several online buyers report slow support, wrong-address delivery attempts, repeated order cancellations and poor updates. One order remained unresolved after six days, and another delivery took longer after multiple reschedulings. Those issues matter if you need equipment urgently or are travelling soon.
For appliances and other purchases requiring service, check the warranty and after-sales process carefully. Reviews mention repeated AED 262 printer repair charges and a disputed AED 500 warranty-related payment request. Confirm stock, delivery details and support contacts before paying online.