Warm service
Several reviews describe reception, housekeeping, restaurant and room-service teams as genuinely friendly, attentive and helpful.
Grandeur Hotel
Al Barsha
Grandeur Hotel is a relaxed hotel in Al Barsha with spacious rooms, two bars, a spa and a rooftop pool. Reviews point to its friendly service, Indian food at breakfast and convenient position near Mall of the Emirates as the main reasons to consider a stay.
Reputation Score
4.1
★★★★☆
2,421 ratings
Source: Google Maps
The Good Stuff
Mall access
The hotel is a few minutes’ walk from Mall of the Emirates and close to restaurants, supermarkets and other services.
Room upkeep
Positive stays mention spotless rooms, daily refreshed linens and regular replenishment of towels, water, coffee and tea.
Indian breakfast
Indian food is a standout for some guests, with one review praising the breakfast buffet’s freshness and presentation.
Tips for a Better Visit
Check air-conditioning. Ask about room temperature control before settling in; one guest found the room very hot because the AC was controlled from the backend.
Confirm breakfast. Check whether breakfast is buffet on your dates, as one guest found the format changed for several days.
Bring toiletries. Confirm what is included or bring a toothbrush and soap, since guests reported missing basics and a toothbrush charge.
Request quiet room. If you are sensitive to noise, ask for a quieter room; one guest heard the water-heating system through the night.
Inspect parking. Check your car before leaving and report any issue immediately, since a guest said their car was scratched and received no assistance.
Check extension rate. If extending a stay, compare the hotel’s quoted rate with online prices because one guest was quoted more for a weekend night.
Plan the visit
Practical details
23rd St - near Mall of The Emirates
Al Barsha First - Al Barsha, Dubai
Popular Mentions
Rooftop pool
The rooftop pool is mentioned as one of the hotel’s useful facilities, though another guest found the pool very small.
Live music and singing
Night-time live music and singing add a livelier atmosphere, though guests seeking quiet may want to ask about room placement.
Common Concerns
Room cooling
One guest said the room temperature was controlled remotely and the air-conditioning left the room uncomfortably hot.
Aged interiors
Multiple reviews describe the hotel and rooms as old or dated, even when they were considered clean and maintained.
Parking problems
A guest reported that parking was poor, their car was scratched and staff did not assist afterward.
Basic amenities
Some guests reported missing toothbrushes, soap, cutlery or enough towels, with one saying a toothbrush cost around 10 dirhams.
Service delays
At least one stay involved slow responses for simple requests such as glasses and plates.
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The Bottom Line
Grandeur Hotel is a mid-range stay in Al Barsha that appeals most to travellers who value space, location and personable service. Guests can book roomy rooms, use the rooftop pool and spa, order from room-service menus, and eat Indian food at breakfast. It is also a few minutes’ walk from Mall of the Emirates, with supermarkets, restaurants and services nearby.
The strongest pattern is staff warmth. Reviews describe smiling reception, housekeeping, restaurant and room-service teams, while several guests specifically praised clean rooms and careful daily replenishment of towels, water, coffee and tea. Some families found the rooms comfortable and spacious, and upgrades to suites were mentioned.
Food reviews are mixed on breakfast format, but the Indian food and buffet quality received clear praise; room-service food was also described as affordable by one long-stay guest. The trade-off is an older property with inconsistent execution. Complaints include hot rooms linked to backend AC control, slow delivery of glasses and plates, poor parking after a reported car scratch, missing toiletries and occasional privacy or housekeeping problems.
Ask about AC control, breakfast format and included amenities before arrival, and request a quiet room if you are sensitive to mechanical noise.