Family sections
The two-storey branch separates women's, men's and kids' collections, making family shopping easier.
H&M
Al Mankhool
H&M is a chain clothing store in Al Mankhool, with a large two-storey BurJuman branch divided into women's, men's and kids' sections. It is worth considering for affordable, trend-led clothing, babywear and seasonal offers, though the men's selection and service can vary.
Reputation Score
3.6
★★★★☆
128 ratings
Source: Google Maps
The Good Stuff
Affordable styles
Reviews describe the clothes as trendy and classy while remaining within an affordable range.
Good variety
One shopper found an impressive spread of sizes and styles across fashionable clothing and accessories.
Regular offers
Promotions and discounts are mentioned as a useful way to bring the price down.
Free parking
The BurJuman branch has free basement parking, and one review also notes wheelchair-accessible entry.
Helpful associates
At least one closing-time visit was handled patiently, with associates still willing to help customers.
Tips for a Better Visit
Check online. Compare the website before paying: one shopper reported better deals online than in-store.
Avoid peaks. If possible, shop outside peak weekend hours; one Saturday evening had only one cashier and an unreasonable queue.
Try slim fits. Try slim-fit men's shirts before buying because one review found them tight around the shoulders and arms.
Clarify returns. For online collection or returns, confirm the refund timing and process first; one customer was told to wait seven days because of system differences.
Check closing. Avoid arriving just before closing and verify entry or fitting-room access, as several shoppers reported problems around 9:40 pm.
Use basement parking. Drivers can use the free basement parking at BurJuman; wheelchair-accessible entry is also mentioned.
Plan the visit
Practical details
Burjuman Centre
Al Mankhool, Dubai
| Mon | 10:00 AM – 10:00 PM |
| Tue | 10:00 AM – 10:00 PM |
| Wed | 10:00 AM – 10:00 PM |
| Thu | 10:00 AM – 11:00 PM |
| Fri | 10:00 AM – 11:00 PM |
| Sat | 10:00 AM – 10:00 PM |
| Sun | 10:00 AM – 10:00 PM |
Popular Mentions
baby dress
Babywear is specifically mentioned as an inexpensive option, with offers available.
formal shirts
Formal shirts have been bought at an affordable price during an offer.
gymwear
A long-term shopper specifically mentioned workout pants bought in 2019 and still used for running.
slim fit shirts
Men's slim-fit shirts are mentioned with a practical warning to try them before purchase.
puffer jackets and tweed blazers
These seasonal items were displayed in the men's section during September.
Common Concerns
Limited menswear
Several shoppers found the men's department unusually small, with few new options and even no simple white shirt available.
Uneven service
Multiple reviews describe rude, sarcastic or unhelpful interactions, particularly at the men's section and cash counters.
Checkout delays
Weekend queues and counter system glitches have caused lengthy waits, including a visit with one person handling billing.
Closing confusion
Some customers were refused entry around 9:40 pm while the shutter was still open, and another review reports the fitting room being blocked near closing.
Refund delays
One return dispute stretched to nearly 20 days, with repeated visits and conflicting explanations about the refund process.
DXB
LOCAL
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The Bottom Line
H&M in Al Mankhool is a substantial BurJuman clothing branch where you can browse separate women's, men's and kids' departments. The reviews point to affordable, trendy everyday clothing, baby dresses, formal shirts and accessories, with frequent promotions sometimes making the pricing more attractive. A shopper also praised the range of sizes and styles, while another found the store well organised with spacious fitting rooms and plenty of mirrors.
The main caution is consistency. Men's shoppers repeatedly mention a small department and limited new stock; one person could not find a simple white shirt. Staff experiences range from patient help near closing to complaints about rude replies and poor assistance.
Checkout can be slow during busy periods, especially when one cashier is covering the counter, and earlier reviews mention system glitches and unattended upstairs tills. Shop online first to compare discounts, and try men's slim-fit shirts before buying because one review found them tight at the shoulders and arms. If you are returning an item or collecting an online order, clarify the refund process and timing at the counter; system differences have caused delays.
Free basement parking and wheelchair-accessible entry are useful BurJuman conveniences, but arriving close to closing carries some risk.