Rich Texture
The ice cream is repeatedly described as rich, smooth and creamy, with vanilla tasting natural rather than artificial.
Haagen-Daz ice cream shop
Dubai Silicon Oasis
This counter-service Häagen-Dazs ice cream shop in Dubai Silicon Oasis serves scoops and sorbet, with reviews especially positive about its rich vanilla ice cream and Strawberry Cheesecake flavour. Friendly staff also help customers choose flavours and prepare family-friendly treats.
Reputation Score
4.7
★★★★★
187 ratings
Source: Google Maps
The Good Stuff
Natural Vanilla
The vanilla flavour stood out to one customer for tasting natural instead of artificial.
Flavour Guidance
Staff help undecided customers choose flavours, including best sellers and less-obvious options such as Strawberry Cheesecake.
Family Friendly
Reviews mention children enjoying the ice cream and staff accommodating friends, families and a child’s birthday bowl.
Takeaway Care
For takeaway orders in hot weather, a customer was offered an ice bag to keep the ice cream frozen on the journey home.
Tips for a Better Visit
Ask Recommendations. If you are unsure what to order, ask for a recommendation; Strawberry Cheesecake was suggested to one hesitant customer and well received.
Try Best Sellers. Ask which flavours are best sellers, as staff have helped customers narrow down the choices.
Request Ice Bag. For takeaway in hot weather, ask whether an ice bag is available to help keep the ice cream frozen on the way home.
Check Toppings. If ordering Cookie Crunch, check that the cookies are fresh first; one customer received stale cookies after asking about freshness.
Confirm Preparation. For a customised order, confirm that the team can prepare it before paying, since one requested order could not be made.
Plan the visit
Practical details
Silicon Central Mall - Ground Floor - opposite LuLu HyperMarket
Nadd Hessa - Dubai Silicon Oasis, Dubai
| Mon | 10:00 AM – 11:45 PM |
| Tue | 10:00 AM – 11:45 PM |
| Wed | 10:00 AM – 11:45 PM |
| Thu | 10:00 AM – 11:45 PM |
| Fri | 10:00 AM – 11:45 PM |
| Sat | 10:00 AM – 11:45 PM |
| Sun | 10:00 AM – 11:45 PM |
Popular Mentions
Belgian Chocolate
A repeatedly mentioned choice, described alongside Pralines & Cream as smooth, creamy and delicious.
Pralines & Cream
Ordered alongside Belgian Chocolate and praised for its delicious, smooth and creamy texture.
Salted Caramel
One customer singled out salted caramel as their favourite flavour.
Lemon Sorbet
A sorbet option mentioned positively by a customer comparing the shop with other ice cream in the area.
Common Concerns
Stale Cookies
One customer found the Cookie Crunch topping old and stale, despite asking whether the cookies were fresh before ordering.
Small Scoops
A review said the scoops felt too small for the price, especially compared with Baskin-Robbins portions.
Order Training
One customer could not get the requested ice cream because the associate did not know how to prepare the order.
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The Bottom Line
In Dubai Silicon Oasis, this Häagen-Dazs counter-service shop is a straightforward stop for scoops, sorbet and sweet treats. Reviews point to rich, smooth ice cream, with Belgian Chocolate, Strawberry Cheesecake, vanilla and salted caramel among the flavours people specifically enjoyed. The Strawberry Cheesecake recommendation, in particular, turned a hesitant order into a strong favourite.
Service is a real part of the experience. Customers describe staff as welcoming and accommodating, including help choosing best-seller flavours and making a child’s birthday bowl. Families are clearly represented in the feedback: children enjoyed the ice cream, and one visit included help choosing flavours for kids.
There is also a dine-in experience, while takeaway customers may be offered an ice bag to keep the ice cream frozen in hot weather. There are a couple of practical cautions. One review found the Cookie Crunch disappointing because the cookies were old and stale; another said the scoops felt too small for the price compared with Baskin-Robbins.
A separate customer reported that an associate could not make the requested order because staff were not trained for it. For a first visit, ask about recommended or best-seller flavours, check the freshness of cookie toppings, and ask whether an ice bag is available for takeaway. One customer reported AED 17 for a cup of Cheesecake Strawberry flavour, so it is worth keeping portion value in mind.