Colour expertise
Reviews describe carefully blended colour, blonde highlights and successful correction of patchy previous work.
Hairworks - Palm Jumeirah Mall
Palm Jumeirah
Hairworks is a hair salon in Palm Jumeirah, known in reviews for carefully handled colour work and polished blow-dries. You can also combine hair appointments with nail services, including a manicure and pedicure at the same time.
Reputation Score
4.6
★★★★★
318 ratings
Source: Google Maps
The Good Stuff
Hair care
A tangled-hair visit included gentle detangling by three staff members, a nourishing mask and a finished blow-dry.
Blow-dries
Customers report glossy, long-lasting styling, including a blow-dry that stayed perfect through a humid Dubai weekend.
Nail service
Manicures and pedicures are repeatedly praised for careful, hygienic work and attention to detail.
Time saving
The salon can do a manicure and pedicure while your hair is being done, useful when your schedule is tight.
Walk-ins
One holiday visitor arrived without a booking and was fitted in for detangling, treatment and styling.
Product advice
A consultation before a major bob-and-bangs change included advice on hair health and a follow-up plan.
Tips for a Better Visit
Confirm pricing. Ask for the full quote before starting; reviews describe both published-price differences and extra charges added later.
Clarify styling. Show the stylist the exact finish you want, especially for curls or short, fine hair, as one blow-dry missed the requested shape.
Ask consultation. For a major cut or colour change, book a consultation first so hair condition and a realistic plan are discussed.
Try combination. If time is limited, ask whether a manicure and pedicure can be done during your hair appointment.
Try walk-in. A walk-in was accommodated for a complicated detangling and treatment visit, though booking remains sensible for a specific stylist.
Plan the visit
Practical details
Lower Ground, Nakheel Mall
The Palm Jumeirah, Dubai
| Mon | 9:00 AM – 10:00 PM |
| Tue | 9:00 AM – 10:00 PM |
| Wed | 9:00 AM – 10:00 PM |
| Thu | 9:00 AM – 10:00 PM |
| Fri | 9:00 AM – 10:00 PM |
| Sat | 9:00 AM – 10:00 PM |
| Sun | 9:00 AM – 10:00 PM |
Popular Mentions
hair colored
Colour appointments are described as carefully planned, with rich, blended results and helpful suggestions.
foot massage
A foot massage was included in one multi-service visit alongside hair and nail treatments.
Kerastase products
One returning customer specifically visits the salon to buy Kerastase products.
Common Concerns
Price clarity
Several reviews report charges above quoted or published prices, including AED 385 for a haircut listed online at AED 200.
Blow-dry quality
One customer received a frizzy, dry finish with no requested curls and felt the result was not worth the price.
Uneven bangs
A bangs cut was described as uneven, marked by scissors and lacking shape, requiring the customer to hide the hair.
Keratin result
A customer said a AED 1,000 keratin treatment reverted after one home wash and did not cover the back or inner sections.
Extra charges
One customer reported additional charges after repeatedly confirming a AED 250 price for a simple cut.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
1000 AED
keratin treatment
“we paid 1000 AED for this worst treatment”Google review · September 2025
158 AED
bangs trim
“158 AED just to trim a bangs line in 2 minutes — price set completely arbitrarily with no price list available to justify it”Google review · December 2025
AED 385
simple haircut
“Went for a simple haircut and was charged AED 385! The website says AED 200”Google review · May 2025
30 dhs
gel removal
“My bill is minimum 1000 dhs each time I go and I recommend them always! I looked at the bill today and she charged me 30 dhs for gel removal when am doing gel overlay when buffing ‘removal’ is part of the process”Google review · October 2024
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The Bottom Line
Hairworks is a Palm Jumeirah hair salon where the strongest review pattern is colour work, particularly blonde highlights, blended shades and repairs after previous colour problems. Blow-dries and wash-and-blow-dry appointments also attract loyal customers, with some reporting shiny, natural finishes that lasted through the weekend. The salon sells Kerastase products as well, according to one returning customer.
Nail appointments are a useful part of the experience rather than an afterthought. Reviews mention detailed manicures and pedicures, and one customer specifically valued having both done while their hair was being styled. A foot massage and head massage were also part of one pampering visit.
Families may appreciate that a group managed hair appointments for adults and children together. The main caution is pricing. Customers reported AED 250 for a medium-hair blow-dry, AED 385 for a simple haircut and AED 1,000 for a keratin treatment, while others described extra charges or prices above the website.
Confirm the complete quote before the service begins, including add-ons such as styling, removal or curling. Results also vary: colour and treatment reviews are often detailed and positive, but there are specific complaints about an unsuccessful blow-dry, uneven bangs and a keratin result that faded after one wash.