Fast service
Many visits are handled quickly, including one customer who reported no wait and friendly staff.
Dubai Festival City
Hardee’s at Dubai Festival City is a fast-food stop for fried chicken and big burgers, with curly fries and chicken burgers among the dishes customers mention. Reviews describe this ENOC branch as especially geared toward takeaway, with many visitors receiving hot food quickly, though service consistency can vary.
Source: Google Maps
Many visits are handled quickly, including one customer who reported no wait and friendly staff.
Customers often describe the food as hot and fresh, including a recent takeaway dinner served quickly.
Curly fries and the chicken burger were specifically praised as highlights of the meal.
One review describes the branch as spacious, clean and comfortable, with a good overall ambience.
The branch appears oriented toward takeaway orders, and one dinner visit was served quickly with no noticeable quality difference from other branches.
These items at Hardee's | Al Rashideya Enoc got the most positive mentions in user reviews. Check them out!
“Great experience at hardee's, staff is very nice and polite, food is amazing especially the curly fries and the chicken burger.”
Positive 1Negative 0
Review excerpts
“Great experience at hardee's, staff is very nice and polite, food is amazing especially the curly fries and the chicken burger.”April 2026
“Great experience at hardee's, staff is very nice and polite, food is amazing especially the curly fries and the chicken burger.”
Positive 1Negative 0
Review excerpts
“Great experience at hardee's, staff is very nice and polite, food is amazing especially the curly fries and the chicken burger.”April 2026
“From delicious Superstar burger to limited edition beef/chicken mushroom burgers, from warm and tasteful chicken wraps to thick Angus burgers Hardee's has it all to satisfy your gastronomic needs.”
Positive 1Negative 0
Review excerpts
“From delicious Superstar burger to limited edition beef/chicken mushroom burgers, from warm and tasteful chicken wraps to thick Angus burgers Hardee's has it all to satisfy your gastronomic needs.”April 2021
“From delicious Superstar burger to limited edition beef/chicken mushroom burgers, from warm and tasteful chicken wraps to thick Angus burgers Hardee's has it all to satisfy your gastronomic needs.”
Positive 1Negative 0
Review excerpts
“From delicious Superstar burger to limited edition beef/chicken mushroom burgers, from warm and tasteful chicken wraps to thick Angus burgers Hardee's has it all to satisfy your gastronomic needs.”April 2021
“Very disappointing experience. We ordered Curly Cheeseburgers and Curly Chicken sandwiches, and unfortunately all of them tasted awful. The ingredients didn’t feel fresh and the overall flavor was really bad. We couldn’t even finish them and had to throw the food away. Definitely not what we expected.😵💫🤢”
Positive 0Negative 1
Critical review excerpts
“Very disappointing experience. We ordered Curly Cheeseburgers and Curly Chicken sandwiches, and unfortunately all of them tasted awful. The ingredients didn’t feel fresh and the overall flavor was really bad. We couldn’t even finish them and had to throw the food away. Definitely not what we expected.😵💫🤢”February 2026
“Very disappointing experience. We ordered Curly Cheeseburgers and Curly Chicken sandwiches, and unfortunately all of them tasted awful. The ingredients didn’t feel fresh and the overall flavor was really bad. We couldn’t even finish them and had to throw the food away. Definitely not what we expected.😵💫🤢”
Positive 0Negative 1
Critical review excerpts
“Very disappointing experience. We ordered Curly Cheeseburgers and Curly Chicken sandwiches, and unfortunately all of them tasted awful. The ingredients didn’t feel fresh and the overall flavor was really bad. We couldn’t even finish them and had to throw the food away. Definitely not what we expected.😵💫🤢”February 2026
Check orders. Check takeaway bags before leaving; one customer discovered an almost empty sandwich only after reaching home.
Confirm pickup. For app orders, confirm the branch can see your order before waiting; one pickup showed as ready but staff could not find it.
Check freshness. If the food does not taste fresh, raise it before leaving; one customer said the sandwiches were so poor they were thrown away.
Plan the visit
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
A delivery review describes a cancelled order, aggressive communication and an app status incorrectly showing it as delivered.
Customers have reported sandwiches prepared incorrectly, including wrong sides and drinks on a previous delivery.
One customer waited 5 to 10 minutes at the counter and was directed to a kiosk despite asking to order with a cashier.
A review reported a dirty glove, a dirty sauce container and a broken sauce container during an evening visit.
Multiple reviews mention uncomfortable heat or a non-working AC, including one visit where staff were sweating.
These are customer-reported mentions, not a current price list. Prices may have changed.
mayonnaise
“Comment from the sift supervisor company instructions to charge customer 2aed for mayonnaise!!!! Spending 50 times this amount to be charged another 2AED it is indeed disrespectful”Google review · June 2025
The Bottom Line
Hardee’s at Dubai Festival City is a fast-food branch for fried chicken, substantial burgers and takeaway meals. Customers specifically mention the curly fries, chicken burger, juicy burger and chicken wraps, while several recent visits describe food arriving hot, fresh and quickly. The branch also has seating and has been described as spacious and clean.
Service is generally friendly and efficient, but the experience is not completely consistent. Some customers praise quick, accurate counter service, while others report being ignored at the counter, redirected to a self-service kiosk, or receiving incorrectly prepared sandwiches. A late-night kiosk order once took more than 30 minutes because staff could not initially find it.
Takeaway and delivery deserve extra checking. One app pickup was marked ready even though the branch could not locate the order, and another delivery was marked delivered after the customer said it had been cancelled. Check the bag before leaving, especially for sides and drinks.
There are also occasional complaints about cleanliness, staff behaviour and a malfunctioning AC, so comfort may depend on the day. For a straightforward burger stop, the branch has plenty of positive reports; for delivery, verify everything carefully.